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Summary of Contents for Verizon FSNO21VA
- Page 1 Quick Start Guide Verizon Internet Gateway for Business [SKU: FSNO21VA]...
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Page 2: Setup Instructions
Setup Instructions Follow the steps below to set up your Verizon Internet Gateway: • Open the package and take out the Power adapter and the Ethernet cable. • Place the Gateway in an open area on an elevated surface (for good ventilation). - Page 3 • If the blinking light does not change to a solid white light within 15 minutes of plugging in the Gateway, call the Verizon Business and Government Customer Operations team (BGCO) at 1-800-922-0204. When you call, please reference the Mobile Telephone Number that you received with your order confirmation email for 5G Business Internet.
- Page 4 How to Configure IP Passthrough To configure IP Passthrough for your router, 1. Connect your router to another networking device, such as a router, CPE, gateway, or modem via the WAN port (the red one) by using the supplied Ethernet cable 2.
- Page 5 Important notes about IP Passthrough • If IP Passthrough is enabled, Wi-Fi, IPv6, firewall and ALG will be off. The Wi-Fi, the IPv6, the firewall and the ALG setting pages will show IP Passthrough is on. It will prioritize WAN connections over cellular if WAN is connected.
- Page 6 LED Indicators for Troubleshooting The LED indicators show the system and connection status. Refer to the table below if troubleshooting is necessary. LED Mode Status LED Pattern System Off System Booting Soft Blink White Bootup Firmware Update Fast Blink White (FOTA) Passing Signal Solid White...
- Page 7 Wi-Fi Band Steering & SSID Name/Password To configur your WiFi Bandsteering or change WiFi SSID name or password, 1. Open a web browser and enter the router’s default address http://192.168.0.1 in the address bar. 2. Log in using the default password (check the product label on the back side of the router abeled Admin URL and Admin password).
- Page 8 Wi-Fi settings Band steering Use the toggle switch to enable or disable it. When Band Steering is enabled, your dual-band router will show one Wi-Fi name (SSID), and your wireless devices will be assigned to their capable frequencies (2.4GHz or 5GHz) automatically. When enabled, all the settings in this tab can be configured.
- Page 9 How to Check Your IMEI, MDN To check the IMEI, MDN or related information about your router, 1. Open a web browser and enter the router’s default address http://192.168.0.1 in the address bar. 2. Log in using the default password (check the product label on the back side of the router abeled Admin URL and Admin password).
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Page 10: How To Check The Software Version
How to Check the Software Version To check the software version of your router, 1. Open a web browser and enter the router’s default address http://192.168.0.1 in the address bar. 2. Log in using the default password (check the product label on the back side of the router abeled Admin URL and Admin password). - Page 11 Binding, Access Control and ALG settings. However, security features shall be configured by IT experts. How to Add Customizable Features Contact the Verizon Business and Government Customer Operations team (BGCO) at 1-800-922-0204 to add features (e.g., plan changes such as Static IP.)
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Page 12: Troubleshooting
Wi-Fi connection, try a factory reset. To perform a factory reset and return the Verizon Internet Gateway to default settings, use a pin to insert into the Reset Hole for a few seconds. - Page 13 IP address to connect to the Internet. If you are still unable to connect to the Internet after the 3 steps above, or if you have probems through the 3 steps, consult with Verizon or experienced network technicians. Unable to...
- Page 14 For further assistance, call the Verizon Technical Support Team at 1.800.922.0204. Please have yoru order confirmation email ready when you make the call. User Manual For more detailed information, download the user guide here.