Huawei FusionModule500 Smart User Manual page 142

FusionModule500 Smart Mini Data Center
User Manual (Philippines, FusionModule500-
SU61A12S)
Table 5-16 Mailbox error codes
Type
Failed to
resolve the
domain
name.
Failed to
connect to
the email
server.
Issue 02 (2021-06-30)
Error Code
2
3
5
11
22
100
101
110
111
112
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Suggestion
1. Check whether the IP address of the DNS
server is correct.
2. Check whether the domain name of the
email server is correctly configured.
3. Check whether the network communication
between the monitoring module and the
DNS server is normal.
1. Try again later.
2. Check whether the domain name of the
email server is correctly configured.
Check whether the IP address corresponding to
the domain name of the email server is
configured.
1. Check whether the IP address of the DNS
server is correct.
2. Check whether the domain name of the
email server is correctly configured.
1. Try again later. This issue occurs when the
domain name is just configured and the
domain name resolution is not complete.
2. Check whether the IP address of the DNS
server is correct.
3. Check whether the domain name of the
email server is correctly configured.
Check whether the local network cable is
properly connected and whether the network
adapter is activated. Ensure that the local
network connection is normal.
Check the firewall and router configurations
between the ECC and the email server to
ensure that the ECC communicates with the
email server properly.
1. Verify that the communication link between
the ECC and the email server is normal.
2. Check whether the service port of the email
server is enabled.
Check whether the email server is running
properly and whether the service port is
started properly.
Check whether the email server is running
properly.
5 Power-On Commissioning
133