9 TROUBLE SHOOTING
Error
Error name
code
Flow control command
0312h
error
Dial pause command
0313h
error
0314h
Dial-up error
0315h
CALL connection error
Line disconnection
0316h
error
0317h
Modem DR signal error
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Error definition
The modem is not compatible with
the flow control command.
The modem is not compatible with
the dial pause command.
Failed to establish dial-up
connection.
Failed to connect the line by CALL
function.
The line was disrupted
unexpectedly.
(due to cable breakage, power-off
of the modem or line disruption by
the service provider)
The DR signal of the modem
turned off.
(From the previous page)
Corrective action
Replace the modem with the one
that is compatible with the flow
control command.
(Refer to Section 4.6.4 (6))
Set the flow control command in
"AT command additional setting"
of the dial-up setting. (Refer to
Section 4.6.4)
Replace the modem with the one
that is compatible with the dial
pause command.
(Refer to Section 4.6.4 (6))
Set the dial pause command in
"AT command additional setting"
of the dial-up setting. (Refer to
Section 4.6.4)
Check the power supply of the
modem, cable and line status.
Check the dial-up setting
(whether the access point and
dial pause time are correct).
(Refer to Section 4.6.4)
Check the power supply of the
modem, cable and line status.
Check the dial-up setting
(whether the access point, user
name and password are correct).
(Refer to Section 4.6.4)
Check the system setting
(whether "Obtain an IP address
automatically." is selected).
(Refer to Section 4.6.3)
Check the power supply of the
modem, cable and line status.
Check the power supply of the
modem and cable status.
(Continued on the next page)
MELSEC-Q
Error type
Continue
Continue
Continue
Continue
Continue
Continue
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