Mitsubishi Electric MELSEC Q Series User Manual page 463

9 TROUBLE SHOOTING
Symptom
A file named
"hs_err_pid****.log" is
created on the desktop.
("****" represents
numbers.)
While the Web screen is
being updated, an error
dialog box appears.
Audio parts are not
displayed. (An error
occurs.)
Symptom
Logging cannot be
performed.
(Logging data are
improper.)
High speed logging
cannot be performed.
9 - 8
Check point
Check if Java VM of version 1.6.0_25 or later
is used.
The screen was switched or updated while
the Web screen was not fully displayed.
Check if the personal computer being used
has speakers, or audio peripheral devices
are connected to the personal computer.
(6) Troubleshooting on logging
Check point
The access target CPU setting is not correct.
Tag setting is not correct.
"Not execute" has been set in "Sampling" of
the tag setting.
The logging setting is not correct.
Storage area of the logging file has no free
space.
The CompactFlash card has not been set.
The CompactFlash card has not been
formatted.
"Sampling: Execute at high speed" was not
selected in the tag setting.
A "user setting system area" was not
created in the control CPU of the Web
server module.
(From the previous page)
Corrective action
 Delete the file and perform the usual
operation.
Even if a file is created, the Web server
module operates normally.
 To avoid the file creation, perform either of
the following operations.
1) Clear the "Enable the next-generation
Java Plug-in (requires browser restart)"
checkbox. For the operating procedure,
refer to the Java website of Oracle
Corporation.
(java.com/en)
2) Use Java VM of version 1.6.0_24 or
earlier.
 After the Web screen is fully displayed, wait
for several seconds then switch or update
the screen. (Refer to Operating Instructions
"Precautions for access to Web server
module" (1) (b).)
 Connect speakers, headset or headphone
to the personal computer.
Corrective action
 Check the access target CPU setting.
(Refer to Section 4.6.7)
 Check the tag setting.
(Refer to Section 6.3.3)
 Set "Execute" in "Sampling" of the tag
setting. (Refer to Section 6.3.3)
 Check the logging setting.
(Refer to Section 6.4.4)
 By FTP operation, delete unnecessary files
to make a free area for logging files.
(Section 6.7.1)
 By the LOGDEL instruction, delete the
saved logging files. (Refer to Section 8.6)
 Set the CompactFlash card.
(Refer to Section 4.9)
 Format the CompactFlash card.
(Refer to Section 6.10.4)
 Select "Sampling: Execute at high speed"
in the tag setting. (Refer to Section 6.3.3.)
 Create a user setting system area using
GX Developer. (Refer to Section 6.3.3
REMARKS.)
(Continued on the next page)
MELSEC-Q
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