Inmail – Find-Me Follow-Me - NEC UNIVERGE SV9100 Features And Specifications

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InMail – Find-Me Follow-Me

Find-Me Follow-Me helps an outside caller locate an extension user who is not at their desk. If their call

is unanswered and is picked up by voice mail, the caller has the option of dialing a digit to try up to three

alternate Find-Me Follow-Me destinations. A destination can be an outside number (such as a cell

phone or home office) or a co-worker's extension.

The Find-Me Follow-Me destinations are set up in the Notification Schedule. Each of the three entries

can be individually enabled or disabled and provides options for:

Start Hour: Time the destinations become active.

End Hour: Time the destinations become inactive.

Number: The destination telephone, pager or extension number.

Days of Week: Days of the week the destinations are active or inactive.

If the caller chooses the Find-Me Follow-Me option, the system will try each enabled entry that is active

for the current date and time (i.e., in-schedule). The system will not try any entries that are disabled or

are not in-schedule.

When trying the destinations, Find-Me Follow-Me skips an active, in-schedule number that is busy, in

DND, or is unanswered. If a destination is answered the party must dial 1 and if enabled enter the

security code to hear new messages. If the system is forwarded to a voice mail system since the

destination does not enter a 1 it will be counted as a failed attempt and the system will move on to the

next destination. When all active in-schedule destinations have been tried the caller can then choose to

try Find-Me Follow-Me again or select another option.

You can set up Find-Me Follow-Me for an extension in system programming. In addition, an extension

user can set up Find-Me Follow-Me from their Mailbox Options.

Find-Me Follow-Me settings can be changed using the Telephone Mailbox Option Interface

and system programming only.

Find-Me Follow-Me can be used for standard subscriber mailboxes and Group Mailboxes

set to subscriber in Program 47-03-03.

Find-Me Follow-Me does not work for internal callers.

Find-Me Follow-Me does not work for calls forwarded to InMail, this includes DID/DIL calls.

Find-Me Follow-Me requires that Tandem Trunking be enabled on the line that rings into the

Automated Attendant. If Tandem Trunking is not enabled, the Find-Me Follow-Me options

are not available.

Default Settings