Direct Station Selection (Dss) Console; Non- Agent Dss Lamping Available - NEC UNIVERGE SV9100 Features And Specifications

Direct Station Selection (DSS) Console

Description
The DSS Console gives a multiline terminal user a Busy Lamp
Field (BLF) and one-button access to extensions, trunks, and
system features. This saves time for users that do a lot of call
processing (e.g., attendants, operators, or dispatchers). The
DSS Console simplifies:
Calling extensions and door boxes
Placing, answering and transferring outside calls
Making an External or Internal Page
Switching the Night Service mode
Activating DSS Console Alternate Answer
The DSS Console also provides DSS Console Alternate
Answer. This lets a multiline terminal user with a DSS Console quickly reroute their calls to a co-worker.
Transferred and dial 0 calls ring both DSS Consoles and, if the VRS is installed, the main operator hears
the message, "Your calls have been forwarded". Central office calls ring both consoles and no message
is heard by the operator.
You can also program the DSS Console keys to store Service Codes (up to 29 digits long). This provides
the DSS Console user with many of the features available on One-Touch and Programmable Feature
Keys. The DSS Console keys can optionally store additional associated digits after the Service Code.
For example, storing 70401 under a DSS Console key accesses Trunk Group 1 when the console user
presses the key.
The maximum number of consoles allowed per system is 32. If a Digital Port Connection is used, one
telephone can support a maximum of 32 DSS Consoles. If connected to an IP phone as a side option, a
maximum of one DSS Console is supported per telephone.
DSS Lamp Table Changed to Apply to DSS/Hotline Keys for Multiline Terminals
Using Programs 30-05-02~30-05-21 DSS Console Lamp Table, you can assign LED flash patterns for
DSS and Hotline keys on multiline terminals and DSS Consoles.

/Non- Agent DSS Lamping Available

With the UNIVERGE SV9100 system, Programs 30-05-02~30-05-21 allow a non- DSS console to light
indicating the status of both non- agents and agents, but agents do not show status (Logged In/Out,
etc.), only idle, busy, etc.
Conditions
Changing flash patterns for DSS Consoles also changes them for Hotline keys.
When installing a DSS, the system must auto-detect the console for the LEDs to function
correctly. When connecting the DSS to an extension previously defined with another circuit
type, undefine the circuit type (enter 00 in Program 10-03-01 for the extension number),
then connect the DSS Console.
Programmable Function Keys for codes ( 10, 12, 13, 14, 15,
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395
16, 17, 18, 19) cannot
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