Internal Smdr - NEC UNIVERGE SV9100 Features And Specifications

PBX Call Reporting
If your system is behind a PBX, you can have SMDR monitor all traffic to the PBX or just calls
placed over PBX trunks. The SMDR record can include all PBX calls (including calls to PBX
extensions) or just calls that include the PBX trunk access code.
Trunk Exclusion
Use Trunk Exclusion to exclude certain trunks not subject to per-call charges (like WATS lines)
from the SMDR report. This makes call accounting easier, since you review only those calls with
variable costs.
Usage Summaries
SMDR can automatically print daily, weekly and monthly call activity summaries. Each summary
includes the total number of regular trunk calls and ISDN trunk calls, and the costs for each type.
The daily report prints every day at midnight. The weekly report prints every Sunday night at
midnight. The monthly report prints at midnight on the last day of the month.
Internal SMDR is not included in the summary reports.
Extension Name or Number
The SMDR report can include an extension name or extension number. Choose the method that
makes it easier for you to track call usage.
The LAN port only provides information through LAN-capable programs, such as
HyperTerminal. Printing of the SMDR information must be done from that program.
Internal SMDR provides:
Answered Calls
SMDR records the calling extension and the extension number or name of who was called.
Held Calls
SMDR records the extension numbers of the party on hold and the held party. The duration of the
call is recorded as the time both parties are connected until one party becomes idle. Duration Time
starts when both sides are connected until one side becomes idle.
2nd Call Made While 1st is on Hold
When party A puts party B on hold and then dials party C, SMDR records the time party A and C
talk until one party goes idle. If party B is picked up from hold and then either party goes idle,
SMDR creates a second record for that call.
Transferred Calls
Screened Transfer – If party A calls Party B and then transfers B to party C after talking to party C,
there are 2 records at this point: one for the A to B call and one for the A to C call. A third record is
printed once party B or C goes idle.
Unscreened Transfer – If party A calls Party B and transfers to party C without talking to party C,
there is one record at this point. A second record is printed once party B or C goes idle.
Mobile Extension
An internal call to a mobile extension generates two records:
Internal extension to mobile extension.
Mobile extension call to trunk call.
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