Logiq E9 Log File Reading - GE LOGIQ E9 Service Manual

D 5180483-100, R
IRECTION
7-9-18

LOGIQ E9 Log File Reading

NOTE: The examples used in this section are from a GFI Configuration system.
7-9-18-1 Introduction
This section is intended to assist anyone who needs to read log files when troubleshooting a problem.
ALT-D
• What: Packages, log files and user comments for service review.
• When: As quickly as possible after a problem occurs.
• Who: Everyone! Teach your customers this valuable tool!
•
Tip: With R2.0.4 or later, the DOS window will no longer appear on the screen.
The naming convention for Log File Backup has changed in R5 and later.
In R4 and earlier Log File Backup appeared as this:
• logfile.txt
• logfile.txt.bak1
• logfile.txt.bak3
• logfile-Scope.txt
• logfile-Scope.txt.bak2
In R5 and later Log File Backup appear as this:
• logfile.txt
• logfile20130624_072108.txt
• logfile20130703_144734.txt
• logfile-Scope.txt
• logfile-Scope20130611_095646.txt
NOTE: Also, the rate of logging was reduced and extra whitespace in each log message was removed
so roll over to backup is less frequent.
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Section 7-9 - Troubleshooting Tips
LOGIQ E9 P
ROPRIETARY
S M
ERVICE ANUAL