Outbound Call Routing; Configuring Steering Digits; Typical Outbound Call Routing Examples - Linksys SPA9000-NA Installation And Configuration Manual

Linksys voice system installation and configuration using the administration web server

Table of Contents

Outbound Call Routing

By default, all external calls are placed by pressing 9 . You may want to set up different steering digits

so that users can choose the line for an outbound call . For example, you may want users to press 8 for

the ITSP service that is configured on Line 1, and to press 9 for the PSTN service that is configured on

Line 2 .

This section includes procedures and examples .

"Configuring Steering Digits" on page 61

•

"Typical Outbound Call Routing Examples" on page 63

•

Configuring Steering Digits

1 .

Start Internet Explorer, and then enter the IP address of the SPA9000 . Click

then click Advanced .

2 .

Click

Voice tab > SIP .

3 .

Configure the call routing rules for outbound calls, as described in the following steps:

a .

Scroll down to the

PBX Parameters section .

b .

Edit the

Call Routing Rule to include a code for the voice mail server, as described below .

NOTE:

The default string is: (<:L1,2,3,4>9xx.)

SYNTAX: (<:L1,backupline>digitsxx.| <:L2> digitsxx.| <:L3>

digitsxx.| <:L4> digitsxx.)

L1, L2, L3, L4:

The lines that are configured on the Line 1, Line 2, Line 3 and Line 4 pages

within the SPA9000 web configuration utility .

Backupline:

The line interface number of the PSTN/ISDN line that is used for backup of

the ITSP VoIP Service (i .e . 2, 3, 4) . It is assumed and recommended that ITSP connection is

configured always on Line 1, whereas Line 2, Line 3, and Line 4 can be used for connecting

to the PSTN (via SPA400) or ISDN (via a third party gateway) .

Digits:

The steering digits that are used to select the corresponding line; for example 9 .

EXAMPLE 1: In this example, a user would press 9 for Line 1 and 8 for Line 2:

(<:L1>9xx.|<:L2>8xx.)

EXAMPLE 2: In this example, a user would press 9 for Line 1 (ITSP), 8 for Line 2 (PSTN) and will

use Line 2 as backup of Line 1 .

(<:L1,2>9xx.|<:L2>8xx.)

c .

Under

PBX Phone Parameters, enter the following code in the Dial Plan field:

For United States:

(sdigits,[3469]11S0|sdigits,<:1408>[2-9]xxxxxx|sdigits,<:1>[2-9]

xxxxxxxxxS0|sdigits,1[2-9]xxxxxxxxxS0|sdigits,011xx.|sdigits,x

x.|[1-8]xx)

For European countries:

(sdigits,xxS3| sdigits,xxxS3|sdigits,[1-9]

xxxxxxxxS0|sdigits,xx.|[1-8]xx)

For any other country:

(sdigits,xxxS3|sdigits,[1-9]xxxxxxxxS0|sdigits,xx.|[1-8]xx)

Linksys Voice System Installation and Configuration Guide

Configuring Phone Service and Voice Mail