Scanning Speed Is Slow - Canon imageFORMULA DR-X10C Service Manual

CHAPTER 5 TROUBLESHOOTING

5. Scanning Speed Is Slow

The basic scanning speed of this machine is 100 ppm in simplex mode and 200 ipm in duplex
mode (A4/200 dpi).
Selecting higher resolutions, color setting and/or special functions further makes the scan-
ning speed slower.
Should the scanning speed be too slow after taking all of these considerations, the possible
causes are as listed below.
Cause/Faulty
location
Insufficient memory
capacity in computer
Hi-Speed USB2.0 is
not supported
(when USB is used)
SCSI-3 is not sup-
ported
(when SCSI is used)
5-32
Step Check item
1 Is memory capacity suffi-
cient?
2 Is any other application
started up?
3 Is any resident application
started up such as a virus
protection application?
4 Is the hard disk short of
empty capacity?
5 Is the USB port supported?
6 Is the USB cable sup-
ported?
7 Is the USB hub supported?
8 Is the SCSI card supported?
9 Is the SCSI cable sup-
ported?
Table 5-505
COPYRIGHT © CANON ELECTRONICS INC. 2008
Result Action
NO Add the memory ca-
pacity.
YES Close other applica-
tions.
YES Close resident applica-
tions.
YES Increase empty capacity
of the hard disk.
NO Use a supported com-
puter.
NO Use a included USB
cable.
NO Use a supported USB
hub.
NO Use a supported SCSI
card.
NO Use a supported SCSI
cable.
CANON DR-X10C FIRST EDITION