Honeywell SLG 700 User Manual page 70

Smartline level transmitter guided wave radar hart option
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Name (DTM/DD)
Sensor and Comm.
Board DB Data
Mismatch
Sensor and Comm.
Board DB Version
Mismatch
Sensor Characterization
Data Failure
Sensor Configuration
DB Corrupt
Sensor Parameter Write
Failure
Vital Configuration DB
Corrupt
Miscellaneous DB
Corrupt
Page 62
Description (Cause)
Comm sensor database Parameter
Inconsistent
Communication firmware is not
compatible with sensor firmware.
Sensor Characterization Data CRC
corruption
NVM copy of Sensor configuration
database block found corrupt.
Sensor housing does not have the
latest parameter configuration
NVM copy of Vital configuration
database block found corrupt.
NVM copy of miscellaneous database
block found corrupt.
SLG 700 Series HART Option User's Manual
Resolution (Steps to take)
Check the cable between
Communication module and Sensor
housing is correct.
Power cycle the device if problem still
persists load the correct
communication and sensor firmware
versions.
Update communication and sensor
boards with compatible version of
firmware.
Check with Service person/support
team for version details.
Re-load the sensor firmware and if
problem still persists replace the
Sensor housing.
Use clear NVM corrupt method from
host to clear the NVM error.
This method will default the sensor
configuration block NVM data.
Power cycle the device. If the problem
still persists then NVM might be
damaged so need to replace
Communication module.
Power cycle the device and perform
device configuration again. If problem
still persists load the correct
communication and sensor firmware
versions.
Use clear NVM corrupt method from
host to clear the NVM error.
This method will default the
communication module vital block
NVM data.
Power cycle the device. If the problem
still persists then NVM might be
damaged so need to replace
Communication module
Use clear NVM corrupt method from
host to clear the NVM error.
This method will default the
communication module miscellaneous
NVM data.
Power cycle the device. If the
problem still persists then NVM might
be damaged so need to replace
Communication module.
Revision 5

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