Conference Initiation - Huawei TE40 Administrator's Manual

HUAWEI TE40&TE50&TE60 Videoconferencing
Endpoint
Administrator Guide
Problem
While the endpoint
is in use during a
conference, only the
sound from your
site can be delivered
from the display
device and you
cannot hear other
sites.

Conference Initiation

Table 12-8
conference initiation.
Table 12-8 Methods for troubleshooting common problems with conference initiation
Problem
Your site and a
remote site cannot
call each other using
site numbers.
Issue 01 (2013-09-30)
Possible Cause
occurs at the remote site.
A loopback test is being
performed at your site.
lists the troubleshooting methods for problems you may encounter during
Possible Cause
Your site or the remote site
has not registered with a GK.
A GK is responsible for
translating site numbers into
IP addresses. If either your
site or the remote site does not
register with a GK, the
translation cannot be
implemented, and your site
cannot place a call to the
remote site using the site
number.
If a remote site places a call to
your site by site number, it
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12 Troubleshooting
Solution
In this case, contact the chair
site to resolve this problem.
 No sound pickup device, such
as a microphone, is connected
to the audio input port. In this
case, set the audio source again
or connect a sound pickup
device to the corresponding
port.

The related sound pickup
device is powered off. In this
case, power on the device.

The audio cable is connected
insecurely. In this case,
reconnect the audio cable to the
endpoint.
Stop all local and remote loopback
tests.
Solution
Verify GK registration settings
and register your site and the
remote site with a GK.
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