How To Obtain Help - Huawei TE40 Administrator's Manual

HUAWEI TE40&TE50&TE60 Videoconferencing
Endpoint
Administrator Guide

1.5 How to Obtain Help

When you encounter an endpoint issue, use the help on the endpoint web interface or contact
technical support personnel.
Viewing the Help on the Endpoint Web Interface
The help on the endpoint web interface includes context-sensitive help and operation
guidance.
Context-sensitive help includes status icons and configuration verification messages. For
example, if certain settings on the system settings screen are incorrect, a message will be
displayed to indicate the error and how to rectify it.
The operation guidance describes how to operate the endpoint web interface. When you are
using the endpoint and the documents delivered with the endpoint are unavailable, you can
press
Obtaining Technical Support
The Huawei support website is an efficient and real-time communication platform where you
can obtain technical documents, submit technical questions, service requests, and
troubleshooting questions, and provide feedback on Huawei products. To seek technical help
over the Internet, please visit http://enterprise.huawei.com.
Provide the following information to help Huawei engineers answer your questions:
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Issue 01 (2013-09-30)
fonctionnant en mê me temps qu'aucune autre antenne ou é metteur.Cet é quipement doit
ê tre installé et utilisé avec un minimum de 20 cm de distance entre le radiateur et votre
corps.
on the remote control and select Help to display the operation guide.
Endpoint serial number (To view this number, choose Advanced > Diagnostics >
System Information > Version.)
Software version (To view this information, choose Advanced > Diagnostics > System
Information > Version.)
Network information (To view this information, choose Advanced > Diagnostics >
Status > Line Status.)
Diagnostic and troubleshooting measures you have taken
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