Conference Initiation - Huawei V100R001 User Manual

HUAWEI TE30 Videoconferencing Endpoint
User Guide
Problem
While the TE30 is
in a conference,
only the sound from
the local site can be
output from the
display and you
cannot hear the
other sites.

12.5 Conference Initiation

Table 12-5
conference initiation.
Table 12-5 Methods for troubleshooting common problems with conference initiation
Problem
The local and
remote sites cannot
call each other using
site numbers.
The local site
cannot place a call
to a remote site
Issue 01 (2013-03-27)
Possible Cause
A loopback test is being
performed at the local site.
describes how to troubleshoot common problems you may encounter during
Possible Cause
The local or remote site is not
registered with a GK. A GK is
responsible for resolving site
numbers to IP addresses. If
the local or remote site is not
registered with a GK, the
resolution is not implemented,
and you cannot place a call to
the remote site using the site
number.
If a remote site places a call to
the local site by site number, it
will receive a message from
the GK to indicate that the
local site has not been
registered with the GK, and
the call cannot be set up.
The local or remote endpoint
is not connected to an IP
network.
The local or remote endpoint
is not connected to an IP
network.
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12 Troubleshooting
Solution
is powered off. In this case, power
on the device.
The audio cable is connected
insecurely. In this case, reconnect
the audio cable to the TE30.
Stop all local and remote loopback
tests.
Solution
Verify the GK registration
settings.
Verify the IP network settings.
Ensure that the IP network cable is
connected properly.
Verify the IP network settings.
Ensure that the IP network cable is
connected properly.
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