Troubleshooting - Mitsubishi Electric AE-200A Instruction Book

8. Troubleshooting

8-1. Troubleshooting
See the table below and troubleshoot accordingly.
No.
Charge calculation
results are not
(1)
displayed on or
printed out from the
Charge Calculation
Tool.
(2)
(3)
(4)
(5)
(6)
(7)
(8)
WT07442X02
Problem
When the specified date
calculation is performed,
a warning message (e.g.,
"Printing failed.") appears.
Data is not printed out
automatically, or CSV file is not
output automatically.
Possible cause
• The printer is offline.
(Or the cable is not
connected.)
• The printer connection
settings have not been
made.
• LAN between the AE-200
and the PC is not
properly connected.
• The IP address setting of
the AE-200 is wrong.
• The ID or password for
the AE-200 is wrong.
• The PC is switched off
or the printer is offline.
(Or the cable is not
connected.)
• The printer connection
settings have not been
made.
• Communication error with
AE-200 is occurring.
• "Automatic output"
settings have not been
made on the Charge
Calculation Tool.
115
Solution
• Remove the cause of this
problem, and print the
calculation results from the
Charge Calculation Tool
again.
Refer to section 3 "Basic
operations" for details.
• Check if the IP address
setting of the AE-200 is
correct, and the ID or
password for the AE-200 is
correct.
• As a temporary procedure,
carry out a specified date
calculation.
• Remove the cause of
this problem for the next
automatic output.
Refer to section 3-3 "Closing
date calculation (automatic
output)" for details.