Honeywell Stratos 2700 User Manual page 254

Bioptic scanner/scale
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Error Text
LASER_4_ERROR
LASER_4_WARNING
MOTOR_1_ERROR
MOTOR_1_WARNING
PROGRAM_ERROR_
RAM_ERROR
ROM_ERROR
SCALE_CAL_REJECT
SCALE_CALIBRATE_
ERROR
SCALE_COMM_ERROR
SCALE_COMMAND_
REJECT
SCALE_CONF_REJECT
SCALE_DATA_FORMAT
SCALE_EEPROM_
ERROR
SCALE_INIT_ZERO_
ERR
SCALE_INVALID_
RESPONSE
15 - 4
Description
The horizontal right laser has failed.
Warning that the horizontal right laser may
soon fail.
The laser sub-system has experienced a
major failure.
Warning that he laser sub-system may soon
fail.
The bioptic firmware has failed.
The scanner's memory has failed.
The scanner's ROM is faulty.
The scale has rejected the calibration
command.
The scale is refusing to save the weight
parameters in a calibration step.
The cables between the scale and the
scanner have failed.
The scale has a NAK response to a scanner
request.
The scale refuses to accept the data
presented as a configuration parameter.
The scanner does not recognize scale data.
The scale is indicating a configuration
memory problem.
The scale did not return to zero when
booting up.
There is a protocol communication error
between the scale and the scanner.
What to do
You can continue to scan with the
remaining lasers. Call for service. See
Customer Support
on page 16-1.
Call for service. See
Customer Support
on page 16-1.
Call for service. See
Customer Support
on page 16-1.
Call for service. See
Customer Support
on page 16-1.
Call for service. See
Customer Support
on page 16-1.
Try a reboot. Otherwise, call for service.
See
Customer Support
on page 16-1.
Return the unit for repair. Call for
service. See
Customer Support
page 16-1.
Make sure the calibration switch has
been depressed and that you are using
the correct calibration command for the
current scale range. Otherwise, call for
service. See
Customer Support
page 16-1.
Make sure you are following the
procedures exactly and that the weights
used for each step are correct.
Otherwise, call for service. See
Customer Support
on page 16-1.
Check the cables between the scanner
and the scale and reboot. Call for
service. See
Customer Support
page 16-1.
Contact the scale provider for service.
Make sure the configuration parameter
does not need the calibration switch
activated in order to accept the new
value. Otherwise, call for service. See
Customer Support
on page 16-1.
Adjust the communication parameters
so the scanner and scale match.
Contact the scale provider for service.
Make sure the platter is present and
properly seated. Make sure no items
are on the platter. Reboot. Call for
service.
Adjust the communication parameters
so the scanner and scale match.
on
on
on

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