Power Led Not On; Leds Never Turn Off; Lan Or Internet Port Leds Not On - NETGEAR FVX538v2 - ProSafe VPN Firewall Dual WAN Reference Manual

ProSafe VPN Firewall 200 FVX538 Reference Manual

Power LED Not On

If the Power and other LEDs are off when your VPN firewall is turned on:
• Make sure that the power cord is properly connected to your VPN firewall and that the power
supply adapter is properly connected to a functioning power outlet.
• Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product.
If the error persists, you have a hardware problem and should contact technical support.

LEDs Never Turn Off

When the VPN firewall is turned on, the LEDs turns on for about 10 seconds and then turn off. If
all the LEDs stay on, there is a fault within the VPN firewall.
If all LEDs are still on one minute after power up:
• Cycle the power to see if the VPN firewall recovers.
• Clear the VPN firewall's configuration to factory defaults. This will set the VPN firewall's IP
address to 192.168.1.1. This procedure is explained in
and Password" on page
If the error persists, you might have a hardware problem and should contact technical support.

LAN or Internet Port LEDs Not On

If either the LAN LEDs or Internet LED do not light when the Ethernet connection is made, check
the following:
• Make sure that the Ethernet cable connections are secure at the VPN firewall and at the hub or
workstation.
• Make sure that power is turned on to the connected hub or workstation.
• Be sure you are using the correct cable:
When connecting the VPN firewall's Internet port to a cable or DSL modem, use the cable that
was supplied with the cable or DSL modem. This cable could be a standard straight-through
Ethernet cable or an Ethernet crossover cable.
7-2
7-7.
v1.0, January 2010
"Restoring the Default Configuration
Troubleshooting