Installation And Upgrade Issues - Cisco ATA186-I2 Administrator's Manual

Chapter 9 Troubleshooting
Symptom
parameter.
Symptom
Symptom

Installation and Upgrade Issues

The following issues apply to the manual image-upgrade process only. Image upgrades must be
Note
performed separately.
OL-4804-01
The Cisco ATA contacts the TFTP server more often than specified in the CfgInterval
The ToConfig parameter is not set to 0.
Possible Cause
After the Cisco ATA has a valid configuration file, the ToConfig parameter
Recommended Action
must be set to 0. If it is not set to 0, the Cisco ATA will attempt to contact the TFTP server too
frequently.
Cannot place call.
Equipment failure on the network.
Possible Cause
Recommended Action Replace defective network equipment.
Recipient has not registered the IP phone.
Possible Cause
Register the IP phone.
Recommended Action
Possible Cause Ethernet cable is not connected.
Make sure that all cables are connected.
Recommended Action
Fast busy tone.
Authentication credential is incorrect.
Possible Cause
Verify authentication credential, and revise if necessary.
Recommended Action
Recipient has not registered the IP phone.
Possible Cause
Register the IP phone.
Recommended Action
No common codec between the Cisco ATA and remote end.
Possible Cause
Change codec to one that is common with the Cisco ATA and the remote end.
Recommended Action
Recipient is in a call with call waiting disabled.
Possible Cause
Attempt to place the call at a later time.
Recommended Action
Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide for H.323 (version 3.0)
Installation and Upgrade Issues
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