Maxsessions Issues; Report Issues - Cisco 2509 - Router - EN User Manual

MaxSessions Issues

MaxSessions Issues
Condition
MaxSessions over VPDN is not working.
User MaxSessions fluctuates or is unreliable.

Report Issues

Condition
The report is blank. You changed protocol configurations recently.
active.csv
A report is blank.
No Unknown User information
is included in reports.
Two entries are logged for one
user session.
After you have changed the date
format, the Logged-In User list
and CSAdmin log still display
old format dates.
User Guide for Cisco Secure ACS for Windows Server
A-12
Appendix A
Recovery Action
The use of MaxSessions over VPDN is not
supported.
Services were restarted, possibly because the
connection between the Cisco Secure ACS and the
AAA client is unstable. Clear the Single Connect
TACACS+ AAA Client check box.
Recovery Action
Whenever protocol configurations change, the existing
report file is renamed to yyyy-mm-dd
report is generated
active.csv
Make sure you have selected Log to reportname Report under
System Configuration: Logging: Log Target: reportname. You must
also set Network Configuration: servername: Access Server Type to
CiscoSecure ACS for Windows NT.
The Unknown User database was changed. Accounting reports will
still contain unknown user information.
Make sure that the remote logging function is not configured to send
accounting packets to the same location as the Send Accounting
Information fields in the Proxy Distribution Table.
Restart the csadmin services by clicking X in the upper right corner
of the HTML interface.
Troubleshooting Information for Cisco Secure ACS
, and a new, blank
.csv
78-14696-01, Version 3.1
active.csv