Find Details Of Your Headset 730 On The Phone - Cisco 6800 Series User Manual

Find Details of Your Headset 730 on the Phone

Before you begin
• Your administrator configures the upgrade rule for your headset on the phone administration web page.
• Your phone is idle.
Procedure
Step 1
Return to or enter the phone main screen.
Step 2 Connect the headset to the phone with the USB-C cable.
Note
Step 3 Press Upgrade on the phone when prompted.
The upgrade icon
The time that the upgrade process takes varies with headset models, from 10 to 15 minutes.
Step 4
(Optional) If you want to upgrade your headset later, press Postpone.
You will be prompted every 2 hours until you start the upgrade.
Find Details of Your Headset 730 on the Phone
You can find information about the name, model, serial number, and firmware version of the Cisco Headset
730 on the phone.
Before you begin
• Ensure that the firmware version of your headset is 1-7-0-138 or later.
• Ensure that the firmware version of the USB adapter for the headset is 1-3-12 or later.
Procedure
Step 1 Press Applications
Step 2 Select Status > Accessories.
The menu displays the accessories that have connected to the phone.
Step 3
Highlight the Cisco Headset 730 from the Accessories menu.
If the menu displays the Cisco USB HD Adapter instead, this means that the headset doesn't pair to the phone.
You can proceed with the next step to find details about the USB adapter.
Step 4 Press Details.
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
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The headset can be upgraded only by the USB-C connection.
on the upper-right corner of the phone screen indicates that the headset is upgrading.
To upgrade the firmware of your headset, see
For details about how to upgrade the adapter, contact the Headset support.
.
Upgrade the Headset 730 Firmware, on page
Accessories
181.