Transfer An Ongoing Call To An Executive As An Assistant - Cisco 6800 Series User Manual

Transfer an Ongoing Call to an Executive as an Assistant

Procedure
Step 1
Do one of the following actions:
• If your administrator has programmed the Assistant function on a line key, press the line key.
• If you do not have the Assistant function on a line key:
Step 2 If your administrator has configured your extension to connect to the XSI BroadWorks server, the Assistant
screen displays. In the screen, select Executive List.
If your administrator only enables the feature key synchronization (FKS) on your extension, the screen directly
displays the executive list.
The screen shows a list of all executives associated with all the assistant extensions on the phone. It also shows
the Opt-in/Opt-out status of the assistant for each executive.
Step 3 Select the executive on whose behalf you want to initiate a call.
If there are multiple assistant extensions on the phone, the extension with which the selected executive is
associated appears at the top.
Step 4
Press Proxy call.
Step 5 Enter the number that you want to call.
Step 6
Press Call.
Step 7 (Optional) If your administrator has configured your extension to connect to the XSI BroadWorks server, you
might receive an incoming call from a SIP proxy. In this case, press Answer to initiate the call to the target.
You can also press Decline to decline the call or press Ignore to silence the call.
Transfer an Ongoing Call to an Executive as an Assistant
Note
Dial the service activation code provided by your administrator, or follow the procedure described below to
transfer an ongoing call to an executive.
Before you begin
You are engaged in a call on behalf of an executive.
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a. Press Applications
b. Select Assistant .
You can transfer an ongoing call to an executive if it is the only ongoing call for the executive. If assistants
are currently engaged in other calls for the executive, you cannot transfer a call.
.
Calls