User Preferences Menu; Call Preferences; Forward Calls From Your Phone - Cisco 6800 Series User Manual

User Preferences Menu

User Preferences Menu

You can customize many settings for your phone from the User preferences menu. The menu groups settings
according to functions.

Call Preferences

The User preferences > Call preferences menu allows you to set the way your phone handles calls.

Forward Calls from Your Phone

You can set up your phone to forward incoming calls after navigating to the Call forward settings screen.
There are two other methods to set up the call forward services. To set up the call forward services by a specific
softkey, see
Forward Calls with the Phone Web Page, on page
Before you begin
Your administrator must enable the call forward services.
Your administrator disables the feature activation code synchronization for call forward. If enabled, the screen
Call forward settings changes to be ready-only, however you can still change the setting for the Call Forward
All service by pressing Forward or Forward all on the main screen. For more information, see
Forward All with Feature Activation Code Synchronization, on page
Procedure
Step 1
Press Applications
Step 2 Select User preferences > Call preferences > Call forwarding to access the Call forward settings screen.
Step 3
Select a call forward service.
• Forward all—Determines whether to forward all incoming calls to a target phone number.
• Forward busy—Determines whether to forward an incoming call to a target phone number when the
• Forward no answer—Determines whether to forward an incoming call to a target phone number when
Step 4
Enable the call forward service by pressing Select button of the Navigation cluster.
Step 5
Assign a target phone number for the call forward service.
• (6821) Forward all—Specifies the target phone number to which you want to forward all incoming
• (6841, 6851, and 6861) Forward all number—Specifies the target phone number to which you want
• (6821) Forward busy—Specifies the target phone number to which you want to forward the incoming
• (6841, 6851, and 6861) Forward busy number—Specifies the target phone number to which you want
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
126
Forward Calls, on page
.
line is busy.
the call isn't answered.
calls.
to forward all incoming calls.
call when the line is busy.
to forward the incoming call when the line is busy.
72. To set up the call forward services from the phone web page, see
73.
Activate Call
74.
Settings