Upgrade The Headset 730 Firmware - Cisco 6800 Series User Manual

Accessories
The Cisco Headset 730 comes with a USB Adapter for use with devices that don't offer a reliable Bluetooth
solution. The headset can also connect to devices via the included 3.5 mm cable and USB-C to USB-A cable.
The USB-C cable also acts as a charging cable and can connect to any USB power adapter.
You can connect the Cisco Headset 730 with any of the following:
• USB adapter
• USB-C cable
• 3.5 mm audio cable
The following call control features apply to the Cisco Headset 730 that is used with the Cisco IP Phone
Multiplatform Phones:
• Answer a call
• End a call
• Adjust the headset volume
• Hold a call
• Resume a call
• Reject a call
• Handle multiple calls
• Mute your microphone
Note
For more information about the Cisco Headset 730, see
The Cisco Headset 730 requires Multiplatform Firmware Release 11.3(5) and higher. Upgrade your phones
to the latest firmware before using the headset.
To check your phone model and the firmware version, press Applications
information. The Product name field shows your phone model. The Software version field shows the
installed load where you can get the firmware version.

Upgrade the Headset 730 Firmware

When you connect the headset to the phone, the phone checks the headset firmware version. If a new version
is available, the phone prompts you to upgrade your headset. The headset upgrade prompt displays only when
you are on the home screen of the idle phone. If the phone is in use when a new version firmware is detected,
the upgrade prompt displays when you return to the home screen in idle mode.
Note
These call control features are available only when the headset connects to the phone by USB adapter or
USB-C cable. For the Bluetooth connection, only basic call control features are supported (such as, answer
or end a call), the call control features will be fully supported in a future release.
If you don't respond to the upgrade prompt, the upgrade automatically starts when the countdown ends.
Cisco Headset 730 User
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
Upgrade the Headset 730 Firmware
Guide.
and select Status > Product
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