Additional Help And Information; Troubleshooting; Find Information About Your Phone - Cisco 8832 User Manual

Additional Help and Information

Procedure
Press Select to turn your phone back on.

Additional Help and Information

If you have questions about the functions available on your phone, contact your administrator.
The Cisco website (https://www.cisco.com) contains more information about the phones and call control
systems.
• For quick start guides and end-user guides in English, follow this link:
• For guides in languages other than English, follow this link:
• For licensing information, follow this link:

Troubleshooting

You may experience issues related to the following scenarios:
• Your phone cannot communicate with the call control system.
• The call control system has communication or internal problems.
• Your phone has internal problems.
If you experience problems, your administrator can help troubleshoot the root cause of the problem.

Find Information About Your Phone

Your administrator may ask for information about your phone. This information uniquely identifies the phone
for troubleshooting purposes.
The phone contains all unique device identifier (UDI) information. The UDI is composed of three data elements
associated with the phone. The data elements are:
• Product Identifier (PID)
• Version Identifier (VID)
• Serial Number (SN)
Cisco IP Conference Phone 8832 Multiplatform Phone User Guide
22
https://www.cisco.com/c/en/us/support/collaboration-endpoints/
ip-phone-8800-series-multiplatform-firmware/products-user-guide-list.html
https://www.cisco.com/c/en/us/support/collaboration-endpoints/
ip-phone-8800-series-multiplatform-firmware/tsd-products-support-translated-end-user-guides-list.html
https://www.cisco.com/c/en/us/support/collaboration-endpoints/
ip-phone-8800-series-multiplatform-firmware/products-licensing-information-listing.html
Your Phone