Search For A Webex Contact In All Directory - Cisco 6800 Series User Manual

Contacts
Note

Search for a Webex Contact in All Directory

You can search Webex contacts from the All directory screen.
Note
Before you begin
• Your administrator enables the Webex directory.
• Your administrator enables All directory search.
Procedure
Step 1
Do one of the following actions:
• 6821: Press Applications
• Other phones in 6800 series: Press Contacts
Step 2 In the Directory screen, select All directories.
Step 3
In the Search all directories screen, enter the search criteria for Webex contact. You can enter a name or an
email address.
All directory search supports one character as the search input and you can enter only name of the contact.
But to search Webex contacts, you must enter minimum three characters and you can search by entering name
While the phone searches for the contact, you can press Cancel and cancel the search operation before the
phone fetches final result.
Webex directory search has the following conditions and error scenarios:
• You must enter minimum three characters in the Name/Email box. When you enter fewer than three
characters, you see a message Invalid input. Enter at least 3 characters
• When you enter correct search criteria but the phone returns no value, you see a message: No match
found
• If your administrator configures max display value more than 100, the query result displays only hundred
contacts for a search in Webex directory. or All directory. When search result has count more than the
allowed display record value, you see a message: Too many matches found.Refine your
search
• During the search, if there's network issue or Domain Name Server (DNS) response failed and you see
a message: Directory access failed. Check the configuration and network
settings, you must contact your administrator.
Even if your administrator configures max display value more than 100, the query result displays only hundred
contacts for a search in All directory. When search result has count more than the allowed display record
value, you see a message: Too many matches found.Refine your search
, and select Directories.
.
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
Search for a Webex Contact in All Directory
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