Toshiba e-STUDIO2008A Service Manual page 827

[5410] MFP registration error / TOSHIBA Global remote monitoring system error
Classification
MFP registration error
Check item
Setting of a cloud server
[5411] MFP registration lock error / TOSHIBA Global remote monitoring system error
Classification
MFP registration error
Check item
None
[5412] Server busy error / TOSHIBA Global remote monitoring system error
Classification
Server busy error
Check item
None
[5413] Server error / TOSHIBA Global remote monitoring system error
Classification
Server error
Check item
Setting of a cloud server
[5414] Invalid device file error / TOSHIBA Global remote monitoring system error
Classification
Invalid device file
Check item
Communication environment
[5415] Communication error / TOSHIBA Global remote monitoring system error
Classification
Communication error
Check item
Setting
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An invalid registration by accessing a cloud server using a
valid serial No. of the equipment has been performed. Or
database in the cloud server has been damaged.
Retry the registration. Contact the administrator of the cloud
server.
Data to be sent to a cloud server from the equipment has
been damaged or incorrect authentication data have been
sent. Or TOSHIBA equipment which has not been supported
by the cloud server has been tried to be registered.
Contact the administrator of the cloud server.
The server cannot handle periodic communication from the
equipment due to overloading. This phenomenon occurs
when a busy signal is sent from the server at the start of the
periodic communication of the equipment.
Not required
A fatal error has occurred on the cloud server.
Contact the administrator of the cloud server.
A device file to be sent to a cloud server from the equipment
has been damaged.
connection of network devices. If there is no problem with the
network environment, reinstall the system software.
Communication with a cloud server has failed.
Check the connection and the settings of network devices
and the cloud server.
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e-STUDIO2008A/2508A/3008A/3508A/4508A/5008A
ERROR CODE AND TROUBLESHOOTING
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