Troubleshooting The Firmware Package Installation - Cisco SCE8000 GBE Installation And Configuration Manual

Troubleshooting Overview
Table 8-5 Troubleshooting the Power Subsystem (continued)
Symptom

Troubleshooting the Firmware Package Installation

Check
Problems related to the installation of the firmware package could be any of the following:
•
•
•
Table 8-6 Troubleshooting the Firmware Package Installation
Diagnostic Action
Enter the CLI command:
configure
•
boot system <filename>
•
Symptom
Returned error is:
Error-File <filename> does not
exist
In the output of the command, the
package file platform is not the
correct installation file for the Cisco
SCE8000 GBE .
Cisco SCE8000 GBE Installation and Configuration Guide
8-8
Possible Cause
Faulty power cable.
Faulty power supply.
Table 8-6 to help isolate a problem in the installation of the firmware package.
File not found in the expected location
Wrong file type.
Device to which the file is to be extracted is full.
Possible Cause
The package file does not exist in the
specified location.
Package file platform mismatch.
Possible Solution
Turn the switch to the off position, remove the cable
and replace it.
If the system still fails to come up when the power
supply is connected to a different power source with
a new power cable, the power supply unit is
probably faulty. Contact a service representative.
Possible Solution
Verify package file location and try
again.
Verify that you have the package file
appropriate to your platform type
Chapter 8 Troubleshooting
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