Table 14 C300 Controller Soft Failures - Honeywell C300 User Manual

Soft Fail Message
Battery State Warning
Note that Battery State is
also indicated on the C300
Controller block Main tab.
Device Index Switches
Changed
Factory Data Error
ROM Application Image
Checksum Failure
ROM Boot Image
R500
April 2017

Table 14 C300 Controller Soft Failures

Condition when indicator is lit
Indicates that battery voltage for
controller RAM retention is not within
specified limits. Controller state may
not be maintained through a power
down. This would prevent warm start
and may require the user to reload
control strategies when power is
restored.
The Device Index switch changed
while the C300 Controller was
operating.
This condition would place the
controller at a different and
unexpected IP Address following a
subsequent controller restart.
The Factory Data block corrupted
which may cause failure of Boot
Image download or Application Image
download during a subsequent
controller restart.
The controller Application Image is
corrupted which may cause a failure
on a subsequent controller restart.
The C300 Controller Boot Image is
corrupted which may cause a failure
Series 8 C300 Controller User's Guide
Honeywell
10. C300 Controller Troubleshooting
10.5. C300 Controller soft failures
Corrective Action
On the C300 block Main tab:

If Battery Status =
UNDERVOLTAGE, then
replace battery.

If Battery Status =
OVERVOLTAGE, make sure
that the battery used is of type
specified by Honeywell.
Verify if the Device Index switch
setting is correct, reset if
necessary. Refer to the section
Reset Device Index and IP
address of a controller
detailed procedure.
If failure still persists, the IOTA
may be defective. Replace the
IOTA.
CHECK
Reset/reboot will cause module to
assume new/incorrect address. If
visibly correct, rotate each of them
360deg. If this corrects problem,
replace IOTA. Otherwise replace
module then IOTA.
Replace the controller module and
return faulty module to the factory.
Re-load the C300 Controller
Application image. Refer to the
section Upgrading C300 Controller
Firmwar e for the detailed
procedure.
If failure still persists, replace the
controller module and return faulty
module to the factory.
For redundant controllers:
for the
245