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10. C300 Controller Troubleshooting
10.1 Overview
This chapter provides guidance and background information about the causes and
remedies for failures which may occur in the C300 Controller. The following table
provides the sections covered in this chapter. Click the topic to view it
What to do when faults occur
Checking Control Builder error code reference
Checking faceplate display and LEDs
Using CTools utility to capture diagnostic data
Checking error log
Fixing common problems
C300 Controller Soft Failures
IOLINK Block Soft Failures
Additional status and fault messages
Online diagnostics
Fault classifications
Communications and system time faults during startup
Gathering information for reporting problems to Honeywell
Getting further assistance
R500
April 2017
Topic
Series 8 C300 Controller User's Guide
Honeywell
231
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