Troubleshooting Lci - Cisco Prisma II Installation And Operation Manual

Troubleshooting LCI

Introduction
When you start the LCI software, it queries the modules located in the chassis that is
connected to your laptop computer. After this query process (referred to as the learn
mode), LCI displays the modules in its module tree.
At times, you might notice that only some of the modules display, or maybe none at
all. This section describes the steps to take if either of these situations occurs.
None of the Modules Display in the Module Tree
If none of your modules display in the module tree, the cause may be that the cable
that connects the chassis to your computer is plugged in to a different
communications port than the one specified in LCI. As a result, LCI cannot query
any of the chassis' modules.
Follow these steps to specify the correct communications port.
1. In the module tree, right-click the system name, and click Details. By default,
the system name is Local (System 0).
Result: The Local System Server Details window displays.
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