When A Problem Occurs During Recovery - Hitachi HF-W2000 58 Instruction Manual

10.4.4 When a problem occurs during recovery

(1) Rebuilding does not start
Possible causes of this problem are as follows:
• The RAID1 does not detect the connection of the HDD.
• The setting to start manual rebuilding is specified.
• A used HDD was installed as the replacement HDD.
1. In the Hardware status window, verify that the status of the installed HDD is shown as OFFLINE. If a
replacement HDD is installed before Not Connected appears, remove the HDD and verify that Not
Connected appears. Then, install the replacement HDD again.
2. Enter the following command at the command prompt as an administrator, and check the settings to see if
manual rebuilding is able to start:
C:\> raidctrl /MANUAL
If Manual Rebuild:ON appears, enter the following command to start rebuilding:
C:\> raidctrl /REBUILD
3. Check whether the event log (event ID: 3001, source: HTsfRaid_SYS) of the RAID1 is recorded by referring
to the System category of the event log. If information was recorded in the event log, take the following
actions according to the error codes given in the event log.
• Error code = 0x0504310* (where * is an arbitrary value)
An HDD that was used for RAID1 might be installed. Check whether a defective HDD is installed. If an
HDD that was used as a backup HDD is installed, replace the backup HDD with a new one, and then restart
recovery in the same way as described in 10.4.6 Recovering a normal HDD that was set to offline by
mistake.
• Error code = other than 0x0504310* (where * is an arbitrary value)
Access to the installed HDD might have failed. Check the status of the HDD.
(2) A blue screen (0x9502) occurs during OS startup after an HDD is replaced
The HDD might have been used as a RAID1 array in other equipment. Use a brand new or new HDD.
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10. SOFTWARE RAID1