Hotline - NEC Electra Elite IPK II Features And Specifications Manual

Electra Elite IPK II
Description
Hotline gives a multiline terminal user one-button calling and Transfer to another extension (the Hotline
partner). Hotline helps co-workers that work closely together. The Hotline partners can call or Transfer
calls to each other just by pressing a single key.
The Hotline feature has two applications.
Hotline (Hotline partner)
J
Ringdown Extension, Internal/External (Refer to
J
2-711.)
In addition, the Hotline key shows the status of the partner's extension.
When the key is . . .
Off
On
Fast Flash
Double Wink On
Wink Off
There are 512 internal Hotline extensions available.
Conditions
r An extension user cannot use Hotline to pick up a call ringing their partner's extension.
If a station is an ACD agent, the Hotline key blinks to indicate the ACD agent's status.
r
Hotline keys can be assigned to the DSS consoles.
r
r Hotline does not override Do Not Disturb.
r Hotline always follows the Handsfree Answerback/Forced Intercom Ringing mode set at
the called extension. The Hotline caller can override the setting, if desired.
r External Hotline will automatically dial a telephone number or Speed Dial – System/Group/
Station number when the handset is lifted.
r If the partner's extension is busy, Hotline does not automatically activate Off-Hook
Signaling.

Hotline

The extension is . . .
Idle
Busy or ringing
DND - All calls (option 3) or Intercom calls (option 2)
ACD Agent logged onto the group
ACD Agent logged off
Ringdown Extension, Internal/External on page
Document Revision 1
Hotline
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