Verifying Cisco Ip Communicator; Troubleshooting Cisco Ip Communicator; Where To Go Next - Cisco CP-7911G-CH1 System Administrator Manual

Unified sccp and sip srst
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Setting Up Cisco Unified IP Phones using SCCP
Define the IP address of the Cisco Unified CM as primary TFTP server
Step 4
a.
b.
Define the IP address of the Cisco Unified SRST as secondary TFTP server.
Step 5
a.
b.
Ensure that Cisco IP Communicator has at least once registered to Cisco Unified CM. For more details,
Step 6
see
Wait for the Cisco IP Communicator to connect to the Cisco Unified SRST system (upon Cisco Unified
Step 7
CM Failure) and register itself.
Cisco IP Communicator should have retained the original buttons and numbers for Cisco IP
Step 8
Communicator.

Verifying Cisco IP Communicator

Use the show running-config command to display ephone-dn and ephone information associated with
Step 1
this phone.
After Cisco IP Communicator registers with Cisco Unified SRST, it displays the phone extensions and
Step 2
soft keys in its configuration. Verify that these are correct.
Make a local call from the phone and ask someone to call you. Verify that you have a two-way voice path.
Step 3

Troubleshooting Cisco IP Communicator

Use the debug ephone detail command to diagnose problems with calls. For more information, see
Cisco IOS Debug Command

Where to Go Next

The next step is configuring Cisco Unified IP Phones using SIP. For more information, see the
Up Cisco Unified IP Phones using SIP" section on page
For additional information, see the
OL-13143-04
Open the Network > User Preferences window.
Enter the IP address of the Cisco Unified CM TFTP server.
Open the Network > User Preferences window.
Enter the IP address of the Cisco Unified SRST TFTP server.
Install and Configure IP Communicator with
Reference.
CallManager.
105.
"Additional References" section on page
Cisco Unified SCCP and SIP SRST System Administrator Guide
Where to Go Next
"Setting
26.
103

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