Troubleshooting; How To Set Up Cisco Ip Communicator For Cisco Unified Srst - Cisco CP-7911G-CH1 System Administrator Manual

How to Set Up Cisco IP Communicator for Cisco Unified SRST

Troubleshooting

To troubleshoot your Cisco Unified SRST configuration, use the following commands:
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For further debugging, see
How to Set Up Cisco IP Communicator for Cisco Unified SRST
Cisco IP Communicator is a software-based application that delivers enhanced telephony support on
personal computers. Cisco IP Communicator appears on a user's computer monitor as a graphical,
display-based IP phone with a color screen, a keypad, feature buttons, and soft keys.
For information about operation, see the Cisco IP Communicator online help and user documentation.
Prerequisites
You should have the following before you begin this task:
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Download the latest version of the Cisco IP Communicator software and install it on your PC. The
Step 1
software is available for download at
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(Optional) Attach a headset to your PC.
Step 2
Start the Cisco IP Communicator software application.
Step 3
Cisco Unified SCCP and SIP SRST System Administrator Guide
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To set keepalive debugging for Cisco IP phones, use the debug ephone keepalive command.
To set registration debugging for Cisco IP phones, use the debug ephone register command.
To set state debugging for Cisco IP phones, use the debug ephone state command.
To set detail debugging for Cisco IP phones, use the debug ephone detail command.
To set error debugging for Cisco IP phones, use the debug ephone error command.
To set call statistics debugging for Cisco IP phones, use the debug ephone statistics command.
To provide voice-packet-level debugging and to display the contents of one voice packet in every
1024 voice packets, use the debug ephone pak command.
To provide raw low-level protocol debugging display for all SCCP messages, use the debug ephone
raw command.
Cisco IOS Debug Command
IP address of the Cisco Unified CM (Call Manager) TFTP server
IP address of the Cisco Unified SRST TFTP server
Headset with microphone for your PC (Optional; you can use PC internal speakers and microphone)
Click Voice and Unified Communication.
Click IP Telephony.
Click IP Phones.
Click Cisco IP Communicator.
Reference.
http://www.cisco.com/cisco/web/download/index.html.
Setting Up Cisco Unified IP Phones using SCCP
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