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1.3 Request upon asking
To receive technical support for WOP you purchased, please contact the Hitachi inverter
dealer from you purchased the operator, the sales office or factory. Please provide the following
information:
(1) Model
(2) Serial Number (S/N)
(3) Date of purchase
(4) Symptoms of any problem
For cutting unoperating time, we recommend that a spare WOP is equipped with.
1.4 Warranty for the unit
The warranty period under normal installation and handling conditions is one year from the
purchase date, or two years from the date of manufacture, whichever occurs first. The warranty
shall not cover coin type lithium battery built-in. The warranty covers replacement of WOP, at
Hitachi's sole discretion.
Service in following cases, even in warranty period, will be charged to the purchased.
(1) Malfunction or damaged caused by mis-operation or modification or improper repair
(2) Malfunction or damaged caused by a drop after purchase and transportation
(3) Malfunction or damaged caused by fire, earthquake, flood, lightning, abnormal input
voltage, contamination, or other natural disasters.
The warranty covers WOP only. Any damage caused to third party equipment by malfunction
of the remote operator is not covered by the warranty.
1.5 About the handling
The following display must be indicated when products using lithium primary batteries (with
more than 6 ppb of perchlorate) are transport to or through the State of California, USA.
Perchlorate Material – special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate
The WOP has the lithium primary battery (with more than 6 ppb of perchlorate). Label or mark
the above display on the exterior of all outer shipping packages of your products when exporting
your products which the WOP are installed to the State of California, USA.
Chapter 1 Introduction
2
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