Capture Packets - Cisco 6800 Series Administration Manual

Phone Administration
Before you begin
• Access the phone administration web page. See
• Configure the XSI host server and the corresponding credentials on the Voice > Ext (n) tab.
• Disable Feature Key Synchronization (FKS) in Call Feature Settings section from Voice > Ext (n).
Procedure
Step 1
Select Voice > Ext [n] (where [n] is the extension number).
Step 2 Set the DND Enable field to Yes.
Step 3
Click Submit All Changes.
Related Topics

Capture Packets

Before you begin
Access the phone administration web page. See
Procedure
Step 1
Select Info > Debug Info.
Step 2 In the Problem Report Tool section, click the Start Packet Capture button in the Packet Capture field.
Step 3
Choose Al to capture all packets that the phone receives and select Host IP Address to capture packets only
when source or destination is the IP address of the phone.
Step 4 Make phone calls to and from the selected phone.
Step 5
When you want to stop the packet capture, click Stop Packet Capture.
Step 6 Click Submit.
You see a file in the Capture File field. This file contains the filtered packets.
• When using Login Credentials for XSI server authentication, enter XSI Host Server, Login User
ID, and Login Password in the XSI Line Service section.
• When using SIP Credentials for XSI server authentication, enter XSI Host Server and Login User
ID in the XSI Line Service section, and Auth ID and Password in the Subscriber Information
section.
DND and Call Forwarding Status
Enable Feature Key Sync, on page 193
Access the Phone Web Page, on page
Sync, on page 192
Access the Phone Web Page, on page
Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
Capture Packets
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