Set Park Monitoring Parameters For Directory Numbers - Cisco 8800 Series Administration Manual

Phone Feature Configuration
Table 30: Service Parameters for Park Monitoring
Field
Park Monitoring
Reversion Timer
Park Monitoring
Periodic Reversion
Timer
Park Monitoring
Forward No
Retrieve Timer

Set Park Monitoring Parameters for Directory Numbers

The Directory Number Configuration window contains a Park Monitoring area where you can configure the
three parameters.
Procedure
Step 1 In Cisco Unified Communications Manager Administration, choose Call Routing > Directory Number.
Step 2 Set the park monitoring fields as described in the following table.
Cisco IP Phone 8800 Series Administration Guide for Cisco Unified Communications Manager
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Description
Default is 60 seconds. This parameter determines the number of seconds that Cisco
Unified Communications Manager waits before prompting the user to retrieve a call
that the user parked. This timer starts when the user presses Park on the phone, and a
reminder is issued when the timer expires.
You can override the value that this service parameter specifies on a per-line basis in
the Park Monitoring section of the Directory Number Configuration window (in Cisco
Unified Communications Manager Administration, choose Call Routing > Directory
Number). Specify a value of 0 to immediately utilize the periodic reversion interval
that the Park Monitoring Periodic Reversion Timer service parameter specifies. (See
the description that follows.) For example, if this parameter is set to zero and the Park
Monitoring Periodic Reversion Timer is set to 15, the user is immediately prompted
about the parked call and every 15 seconds thereafter until the Park Monitoring Forward
No Retrieve Timer (see the description that follows) expires.
Default is 30 seconds. This parameter determines the interval (in seconds) that Cisco
Unified Communications Manager waits before prompting the user again that a call is
parked. To connect to the parked call, the user can simply go off-hook during one of
these prompts. Cisco Unified Communications Manager continues to prompt the user
about the parked call as long as the call remains parked and until the time that the Park
Monitoring Forward No Retrieve Timer (see the description that follows) specifies
expires. Specify a value of 0 to disable periodic prompts about the parked call.
Default is 300 seconds. This parameter determines the number of seconds that park
reminder notifications occur before the parked call forwards to the Park Monitoring
Forward No Retrieve destination that is specified in the parker Directory Number
Configuration window. (If no forward destination is provided in Cisco Unified
Communications Manager Administration, the call returns to the line that parked the
call.) This parameter starts when the time that the Park Monitoring Reversion Timer
service parameter specifies expires. When the Park Monitoring Forward No Retrieve
Timer expires, the call is removed from park and forwards to the specified destination
or returns to the parker line.