Answer A Call Left On Hold For Too Long; Swap Between Active And Held Calls; Call Park - Cisco 8800 Series User Manual

Calls
Procedure
Step 1
Press Hold
To resume a call from hold, press Hold again.
Step 2

Answer a Call Left on Hold for Too Long

When you've left a call on hold too long, you'll be notified with these cues:
• Single ring, repeating at intervals
• Flashing amber line button
• Flashing message indicator on the handset
• Visual notification on the phone screen
Procedure
Press the flashing amber line button or Answer to resume the held call.

Swap Between Active and Held Calls

You can easily switch between active and held calls.
Procedure
Press Swap to switch to the held call.

Call Park

You can use your phone to park a call. You can then retrieve the call either from your phone or another phone,
such as a phone at a coworker's desk or in a conference room.
There are two ways you can park a call: call park and directed call park. You'll only have one type of call
park available on your phone.
A parked call is monitored by your network so you won't forget about it. If the call remains parked for too
long, you hear an alert. You can then answer, decline to answer, or ignore the call on your original phone.
You can also continue retrieving it from another phone.
If you don't answer the call within a certain length of time, it's routed to voicemail or another destination, as
set by your administrator.
A parked call occupies one line.
.
Answer a Call Left on Hold for TooLong
Cisco IP Phone 8800 Series User Guide
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