Page 1 Dell™ C7765dn Color Multifunction Printer User’s Guide Regulatory Model: C7765dn...
Page 2 Information in this document is subject to change without notice. © 2013 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Dell DELL Microsoft, Windows, Windows NT, Windows Server,...
Page 3: Table Of Contents
Types of Manuals............................. 19 Using This Guide............................20 Organization of This Guide....................... 20 Conventions............................22 Technical Support ........................... 24 Dell™ Technical Support Policy..................... 24 Warranty and Return Policy......................24 Contacting Dell........................... 24 About License............................25 RSA BSAFE ............................25 Heimdal..............................25 JPEG Code ............................
Page 4 Copy................................59 Copying Procedure...........................60 Step 1 Loading Documents .......................60 Step 2 Selecting Features .........................62 Step 3 Entering a Quantity.........................63 Step 4 Starting the Copy Job ......................64 Step 5 Confirming the Copy Job in Job Status ................65 Operations during Copying ........................66 Stopping the Copy Job ........................66 Changing the Number of Copies ......................67 Interrupting the Copy Job........................68 Simple Copy...............................69...
Page 5 Table of Contents Booklet Creation (Creating a Booklet)..................110 Covers (Attaching Covers to Copies).................... 113 Pages per Side (Copying Multiple Pages onto One Sheet)............114 Poster (Making Enlarged Copies Spread over Multiple Sheets) ..........115 Repeat Image (Making Multiple Copies on One Sheet) ............117 Annotations (Adding a Comment/a Date/Page Numbers to Copies) ........
Page 6 Stored Programming ..........................175 Stored Programming Overview......................176 Registering/Deleting/Renaming Stored Programs................177 Registering Stored Programs ......................178 Notes and Restrictions on Registering Stored Programs ............179 Registering Stored Programs for Build Job.................180 Deleting Stored Programs.......................180 Entering/Changing a Stored Program Name ................181 Assigning/Changing Icons for Stored Programs ................182 Calling a Stored Program........................183 Calling a Stored Program for Build Job ..................184 Web Applications ..........................185...
Page 7 Table of Contents 11 Computer Operations..........................223 Features Overview..........................224 12 Paper and Other Media ........................225 Paper Types ............................226 Loadable Quantity and Weight ..................... 226 Supported Paper..........................226 Loading Paper............................237 Loading Paper in Trays 1 to 4......................237 Loading Paper in Tray 5 (Bypass Tray)..................
Page 8 Supplies..............................290 Billing Information ..........................291 Billing Information ...........................291 User Account Billing Information....................292 15 Tools.................................295 System Settings Procedure ........................296 Step 1 Entering System Administration Mode ................296 Step 2 Entering the System Administrator User ID and Passcode ..........296 Step 3 Selecting [Tools] ........................297 Step 4 Selecting a Tab on the [Tools] Screen ................297 Step 5 Setting a Feature ........................299 Step 6 Exiting System Administration Mode ................299...
Page 9 Table of Contents Allocate Memory..........................380 Delete Form ............................382 Other Settings ........................... 382 Scan Service Settings........................... 387 Screen Defaults..........................387 Scan Defaults............................ 388 Scan to PC Defaults ......................... 390 Original Size Defaults ........................391 Output Size Defaults ........................391 Reduce/Enlarge Presets .........................
Page 10 Installation of Dell Printer Configuration Web Tool ................462 Preparations ............................462 Configuration on the Machine .......................463 Starting Dell Printer Configuration Web Tool...................464 Configuring Machine Settings Using Dell Printer Configuration Web Tool .......465 17 Printer Environment Settings.......................469 Print Overview ............................470 Installation When Using USB Port ......................473 Step 1 Preparations ..........................473...
Page 11 Configuration of Store to USB ......................503 Step 1 Available USB Memory Devices..................503 Step 2 Dell Printer Configuration Web Tool Setting Items............503 Configuration of Job Flow Sheets ...................... 504 Step 1 Enabling Ports and Setting up TCP/IP................504 Step 2 Configuring the SNMP Port....................
Page 12 Step 3 Testing the Internet Fax ......................516 21 Encryption and Digital Signature Settings..................517 Encryption and Digital Signature Overview..................518 Types of Certificate ..........................518 Encryption Features for Communication ..................518 Encryption and Digital-Signature Features for Scan Files ............519 Configuration of HTTP Communications Encryption ...............520 Installation Overview ........................520 Step1 Configuration on the Machine ....................520 Step2 Configuration on the Computer...................521...
Page 13 When using SMB ..........................593 When using NetWare........................595 When using TCP/IP .......................... 599 When using EtherTalk........................600 Dell Printer Configuration Web Tool Problems................601 E-mail Features Problems ......................602 Internet/Intranet Connection Problems ..................603 IPv4 and IPv6 Connection Problems..................... 605 Media Print - Text Trouble........................
Page 14 Staple Jams in Staple Cartridge (for Finisher-B1) ..............693 24 Install Operation for Eco copy/My Forms/Shortcut Menu..............695 Before Installation..........................696 Environment Settings ........................696 SSL / TLS Settings in Dell Printer Configuration Web Tool............698 Installation Procedures.........................700 Installation ............................700 Uninstallation/Version Upgrade ....................702 About License............................704 About OSS ............................704...
Page 15 Checking the Content Status......................795 Notes and Restrictions ......................... 797 About License............................798 30 Google Cloud Print™ ..........................803 About Google Cloud Print........................804 Overview of Google Cloud Print for Dell C7765dn ..............804 Operating Environment ........................804 Environment Settings ..........................805...
Page 16 Configuring the Machine ........................805 Registering Devices to Google Cloud Print .................806 Checking the Device Registration Status ..................809 Sharing a Device between Multiple Users .................809 Cancelling the Registration of the Device from Google Cloud Print ........809 Printing ..............................810 Problem Solving............................811 Problems on Registering .........................811 Problems on Printing ........................812 Status Code ............................813 Notes and Restrictions ..........................815...
Page 17: Before Using The Machine
1 Before Using the Machine This chapter describes how to use this guide, as well as legal notice you should read before using the machine. • Preface ............................18 • Types of Manuals ........................19 • Using This Guide........................20 • Technical Support .........................24 •...
Page 18: Preface
1 Before Using the Machine Preface Thank you for selecting the Dell C7765dn Color Multifunction Printer (hereafter referred to as "the machine"). This guide is written for users who are new to the machine and provides information on copying, printing, scanning, and faxing operations, as well as troubleshooting, daily maintenance, and precautions users should take when operating the machine.
Page 19: Types Of Manuals
Types of Manuals Types of Manuals The following guides are provided with the machine. Accompanying Manuals PostScript User Guide (PDF) The guide describes how to install the print driver and configure the functions in order to use the machine as a PostScript printer. This guide is included in the "PostScript Drivers" CD-ROM.
Page 20: Using This Guide
Computer Operations Describes operations performed from a computer, such as printing documents, importing scanned files, using Direct Fax, and operating Dell Printer Configuration Web Tool. Paper and Other Media Describes the types of paper and other media that you can use on the machine and how to...
Page 21 Tools Describes the procedures to set up the system. Dell Printer Configuration Web Tool Settings Describes how to use Dell Printer Configuration Web Tool. Printer Environment Settings Describes the settings to use the Print feature on the machine. E-mail Environment Settings Describes the settings to use various services via e-mail on the machine.
Page 22: Conventions
1 Before Using the Machine Using Access Google Drive™ Describes how to use Access Google Drive. Google Cloud Print™ Describes how to use Google Cloud Print. Conventions • The screen shots and illustrations used in this guide vary depending on the machine configuration and optional components installed.
Page 23: Using This Guide
Using This Guide • Orientation of documents or paper is described in this guide as follows: , Long Edge Feed (LEF): Loading the document or paper in portrait orientation when viewed from the front of the machine. , Short Edge Feed (SEF): Loading the document or paper in landscape orientation when viewed from the front of the machine.
Page 24: Technical Support
You can learn about Dell products and services at dell.com. You can access Dell Support through dell.com/support. The Dell C7765dn Color Multifunction Printer is Blue Angel certified for Germany. You can access the Blue Angel techsheet at dell.com/support/manuals. Warranty and Return Policy Dell Computer Corporation ("Dell") manufactures its hardware products from parts and...
Page 25: About License
About License About License This section describes information about licenses. Be sure to read through it. RSA BSAFE ® ® This product includes RSA BSAFE Cryptographic software from EMC Corporation. Heimdal Copyright (c)2000 Kungliga Tekniska Högskolan (Royal Institute of Technology, Stockholm, Sweden).
Page 26: Libcurl
1 Before Using the Machine Libcurl COPYRIGHT AND PERMISSION NOTICE Copyright (c) 1996 - 2006, Daniel Stenberg, <daniel@haxx.se>. All rights reserved. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies.
Page 27: Openldap
About License THIS SOFTWARE IS PROVIDED BY THE FREEBSD PROJECT ''AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FREEBSD PROJECT OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS...
Page 28 1 Before Using the Machine Portions Copyright 1998-2003 Hallvard B. Furuseth. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that this notice is preserved. The names of the copyright holders may not be used to endorse or promote products derived from this software without their specific prior written permission.
Page 29: Des
About License The names of the authors and copyright holders must not be used in advertising or otherwise to promote the sale, use or other dealing in this Software without specific, written prior permission. Title to copyright in this Software shall at all times remain with copyright holders.
Page 30 1 Before Using the Machine 3. The name "Carnegie Mellon University" must not be used to endorse or promote products derived from this software without prior written permission. For permission or any other legal details, please contact Office of Technology Transfer Carnegie Mellon University 5000 Forbes Avenue Pittsburgh, PA 15213-3890...
Page 31: Legal Notice
Legal Notice Legal Notice Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country. •...
Page 32 1 Before Using the Machine...
Page 33: Product Overview
2 Product Overview This chapter describes the basic information of the machine, such as machine components, how to switch the machine on and off, and how to use the touch screen. • Machine Components......................34 • Power Source.........................41 • Circuit Breaker........................44 •...
Page 34: Machine Components
2 Product Overview Machine Components The following describes machine components and their functions. Main Body and HCF B1 Component Function Document cover Holds a document in place. Document glass Load a document here. Control panel Consists of operation buttons, LED indicators, and the touch screen. Refer to "Control Panel"...
Page 35 Machine Components Component Function Wakeup motion sensor The wakeup motion sensor (pyroelectric sensor) works consistently, and (pyroelectric sensor) when it detects human presence in the detectable area, the wakeup motion sensor (reflection sensor) starts working. Wakeup motion sensor When the wakeup motion sensor (pyroelectric sensor) detects human (reflection sensor) presence, the wakeup motion sensor (reflection sensor) starts working, and when it also detects human presence, the machine exits the Power Saver...
Page 36 2 Product Overview Component Function Adjusting foot Prevents the machine from toppling over. Move the machine to its installation site and then rotate this adjuster in clockwise direction until it touches a floor. RESET button Automatically switches the machine off when a current leakage is detected. Rear right cover Make sure that this cover is attached.
Page 37 Machine Components Duplex Automatic Document Feeder B1-C Component Function Confirmation indicator Lights up when a document is loaded correctly. Lever Turn this lever to clear paper jams. Left cover Open this cover to clear paper jams. Inner cover Open this cover to clear paper jams. Document guides Use these guides to align the edges of documents.
Page 38 LINE 1 Line 1 Use this connector to connect to a telephone line. LINE 2 Not available. LINE 3 Not available. Note • To use the Fax service, an optional component is required. For more information, contact Customer Support at dell.com/contactdell.
Page 39 Machine Components Finisher-B1 (optional) Component Function Tray attachment Install this attachment when delivering A4 or B5 paper to the finisher tray without stapling. For more information, refer to "Installing the Tray Attachment on the Finisher-B1" (P.58). Booklet unit (optional) Staples creased outputs. Booklet unit side cover Open this cover when replacing the booklet staple cartridge.
Page 40 2 Product Overview Component Function US 2/3 Hole Punch Kit Hole-punches outputs. (optional) Note • The distance between the two holes made with the US 2/3 Hole Punch Kit 2/4 Hole Punch Kit (US standard) is 70 mm, which is different from the 80 mm distance made (optional) with the 2/4 Hole Punch Kit.
Page 41: Power Source
Power Source Power Source The machine is provided with the power switch and the main power switch. Power switch Power switch To use the machine, press the power switch to the [ | ] position to switch its power on. You can start operations after the machine warms up.
Page 42: Switching The Power Off
2 Product Overview Switch the power off at the end of the day or when not using the machine for an extended period of time. You can also use the Power Saver feature to save power consumption while the machine is not in use.
Page 43: Switching The Main Power Off
Power Source • When the Finisher-B1 (optional) is installed Note • Power off processing is performed internally on the machine for a while after the power is switched off. Therefore, do not switch the main power off immediately after switching the power off. •...
Page 44: Circuit Breaker
If you have any problems with the circuit breaker, contact Customer Support at dell.com/contactdell. The following describes how to check the circuit breaker. Press the power switch to the [ ] position to switch the power off.
Page 45 Circuit Breaker Press the <TEST> button lightly with a sharp edge such as a pen tip. The depressed <TEST> button <RESET> button will stick out again. This is the end of the check procedure. Press the <RESET> button back to the depressed position.
Page 46: Power Saver Mode
- Fax using Folder Receive - Direct fax - Accessing a folder of the machine using Dell Printer Configuration Web Tool • The control panel remains lit off and only the output devices exit the Power Saver mode by the following operations.
Page 47: Wakeup Motion Sensor
The machine exits the Power Saver mode partially depending on the settings. For more information, refer to "Power Saver Deactivation" (P.317). • Pressing the <Power Saver> button • Receiving a job • Selecting [Apply] in Dell Printer Configuration Web Tool • Setting a document in the document feeder • Opening the document cover...
Page 48 2 Product Overview • Detecting human presence by the human motion sensor of the machine Note • The machine may not immediately exit the Power Saver mode if the machine enters the mode by pressing the <Power Saver> button and press the button again in five seconds to exit. When the following device is connected to the machine and a user performs the following operation, the Low Power mode can be deactivated without pressing the <Power Saver>...
Page 49: Control Panel
Control Panel Control Panel The following describes the names and functions of components on the control panel. Component Function <Home> button Press this button to display the [Home] screen. Touch screen Displays messages required for operation, and buttons for various features. You can directly touch the touch screen to instruct operations and set features.
Page 50 This indicator lights up when a problem other than a system error occurs with the machine, including paper jams and running out of paper or toner. If the <Error> indicator blinks, contact Customer Support at dell.com/contactdell. If the <Error> indicator lights up, refer to "Machine Trouble" (P.567). <Data> indicator Blinks when the machine is sending or receiving data to or from a client.
Page 51 • By default, [Type 1] is selected. • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. For information on how to change the settings registered to the one touch buttons, refer to "Screen/Button Settings" (P.319).
Page 52: Screens And Buttons Displayed
2 Product Overview Screens and Buttons Displayed You can register or change the services and buttons displayed on the touch screen. You can customize the following screens: • The following screens and buttons may have been changed by the system administrator. Use the Note machine according to the changes that have been made.
Page 53: About The [Home] Screen
About the [Home] Screen About the [Home] Screen This section describes the [Home] screen, which can be displayed by pressing the <Home> button. Login information field Message field Additional feature buttons Service buttons Next page * WSD stands for Web Services on Devices. Message Field Displays a message.
Page 54 2 Product Overview E-mail You can scan documents and send the scanned data as an e-mail attachment. Simple Copy You can set the features for the Copy service. Selecting [Simple Copy] allows you to simply specify the basic copy features on a single screen. For more information, refer to "Simple Copy"...
Page 55 [Details] of Job Flow Sheets is entered in other than ASCII characters, the characters may not be displayed properly. When you use Dell Printer Configuration Web Tool to import a CSV file* that includes the characters other than those used for the language selected in [Language], the characters in the file may be garbled or the import may fail.
Page 56 2 Product Overview Lock Out Printer / Release Printer You can set the machine to temporarily enable printing during the printer lockout period or to temporarily disable printing while [Release Printer] is displayed. Note • You can assign this button when [Printer Lockout] is set to [On] under [Tools] > [Common Service Settings] >...
Page 57: Entering Text
Entering Text Entering Text During operations, a screen for entering text sometimes appears. The following describes how to enter text. You can enter the following characters: numerals, alphabets, and symbols. Item Description Entering alphabets and numerals To enter uppercase letters, select [Shift]. To return to the lowercase letters, select [Shift] again.
Page 58: Installing The Tray Attachment On The Finisher-B1
2 Product Overview Installing the Tray Attachment on the Finisher-B1 Setting the tray attachment on the finisher tray may help you deliver and stack A4 and B5 sheets without staples more neatly on the finisher tray of Finisher-B1. Remove the tray attachment from the rear of the finisher tray.
Page 59: Copy
3 Copy This chapter describes the basic operation and features for the Copy service. • Copying Procedure........................60 • Operations during Copying ....................66 • Simple Copy..........................69 • Copy............................74 • Image Quality .........................87 • Layout Adjustment.........................94 • Output Format ........................109 • Job Assembly ........................135...
Page 60: Copying Procedure
3 Copy Copying Procedure This section describes the basic copy procedures. The following shows the reference section for each procedure. Step 1 Loading Documents .......................60 Step 2 Selecting Features ......................62 Step 3 Entering a Quantity......................63 Step 4 Starting the Copy Job.....................64 Step 5 Confirming the Copy Job in Job Status ................65 Step 1 Loading Documents The following two methods are available to load documents:...
Page 61 Copying Procedure Load the document face up (when the Confirmation indicator document is 2-sided, load the front side up) in the center of the document feeder. Note • The confirmation indicator lights up when the document is loaded correctly. If the indicator does not light, load the document again.
Page 62: Step 2 Selecting Features
3 Copy Load the document face down, and align it against the top left corner of the document glass. Close the document cover. Note • When a standard size document is loaded on the document glass, the size of the document is displayed in the message field.
Page 63: Step 3 Entering A Quantity
Copying Procedure If the previous settings still remain, press the <Clear All> button. <Clear All> button Select each tab, and configure features as necessary. The following shows the reference section for each tab. "Copy" (P.74) "Image Quality" (P.87) "Layout Adjustment" (P.94) "Output Format"...
Page 64: Step 4 Starting The Copy Job
3 Copy Step 4 Starting the Copy Job The following describes how to start a copy job. Press the <Start> button. Note • If the document has been loaded in the document feeder, do not hold down the document while it is being conveyed. •...
Page 65: Step 5 Confirming The Copy Job In Job Status
Copying Procedure Step 5 Confirming the Copy Job in Job Status If copies are not output after you start the copy job, the job may be in pending status. Use the following procedure to confirm the job status. Press the <Job Status> button. <Job Status>...
Page 66: Operations During Copying
3 Copy Operations during Copying This section describes available operations during copying. The following shows the reference section for each operation. Stopping the Copy Job.......................66 Changing the Number of Copies ....................67 Interrupting the Copy Job ......................68 Stopping the Copy Job To cancel a copy job in progress, use the following procedure.
Page 67: Changing The Number Of Copies
Operations during Copying Select the job to cancel. Note • Select [ ] to return to the previous screen or ] to move to the next screen. Select [Delete]. Select [Delete]. Changing the Number of Copies To change the number of copy sets during scanning or copying, use the following procedure. Press either the <Stop>...
Page 68: Interrupting The Copy Job
3 Copy Select [Change Quantity]. Specify the number of copy sets with the numeric keypad. The new quantity must include the number of copies that have already been printed. You cannot enter a number less than the number of copies that have already been printed. Press the <Start>...
Page 69: Simple Copy
Simple Copy Simple Copy You can select [Copy] or [Simple Copy] on the [Home] screen to set the features for the Copy service. This section describes the features you can select on the [Simple Copy] screen. [Simple Copy] allows you to use only basic features to easily copy documents. The following shows the reference section for each feature.
Page 70: Reduce / Enlarge (Making Enlarged/Reduced Copies)
3 Copy Select a paper tray to be used. Auto Select Automatically determines the tray holding the appropriate paper, based on the document size and the specified copy ratio. • This cannot be selected together with [Auto %] under [Reduce / Enlarge]. Note Tray 1 - 4 Allows you to directly select the desired tray.
Page 71: Sided Copying (Making 2 Sided Copies)
Simple Copy Select a copy ratio. 100% Copies at the same image size as the original document. Auto % Automatically determines the copy ratio based on the document size and the paper size specified in [Paper Supply], and copies the document to fit into the paper. Note •...
Page 72: Auto / Color / Black & White (Selecting The Color For Copying)
3 Copy Auto / Color / Black & White (Selecting the Color for Copying) This feature allows you to select a color mode. Select [Auto], [Color] or [Black & White]. Auto Detects if the original document is in color or black and white and prints the copy accordingly.
Page 73: Pages Per Side (Copying Two Pages Onto One Sheet)
Reload, Gloss, Gloss Reload, Heavyweight Gloss (170 - 220 gsm), Heavyweight Gloss (170 - 220 gsm) Reload, Punched, and Custom Paper 1 to 5. Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. Select [1 Staple].
Page 74: Copy
3 Copy Copy You can select [Copy] or [Simple Copy] on the [Home] screen to set the features for the Copy service. This section describes the features you can select on the [Copy] screen. The following shows the reference section for each feature. Reduce / Enlarge (Making Enlarged/Reduced Copies)............74 Paper Supply (Selecting the Paper for Copying)..............77 Output Color (Selecting the Color for Copying)..............81...
Page 75 Copy Auto % Automatically determines the copy ratio based on the document size and the paper size specified in [Paper Supply], and copies the document to fit into the paper. Note • This cannot be selected together with [Auto Select] under [Paper Supply]. Ratios (3rd to 4th buttons on the screen) Displays preset copy ratios.
Page 76 3 Copy Preset % Select a copy ratio from the following options. • 100% Copies at the same image size as the original document. • Auto % Automatically determines the copy ratio based on the document size and the paper size specified in [Paper Supply], and copies the document to fit into the paper.
Page 77: Paper Supply (Selecting The Paper For Copying)
Copy • Fit Image to Paper Size X-Y% Automatically determines the reduction/enlargement ratios for the width and length so that the document image fits in the paper, and then slightly reduces the ratios so that the complete image is copied onto the paper. •...
Page 78 3 Copy Checking the Remaining Amount of Paper in the Paper Tray The icon displayed beside the tray number indicates the amount of paper remaining in the paper tray. You can view the icons to check the remaining amount of paper in a tray. : Indicates that the remaining amount of paper is 25 to 100%.
Page 79 • The fixed paper sizes are set for Tray 3 and Tray 4. To change the paper sizes for Tray 3 and Tray 4, contact Customer Support at dell.com/contactdell. For information on how to set [Size Detection], refer to "Paper Size Settings" (P.335).
Page 80 3 Copy • If the X (width) of non-standard size paper is less than 140 mm, documents may not be copied properly. Note • When copying on both sides of non-standard size paper, specify the size in the range from 140 to 483 mm for the X (width) direction and from 128 to 320 mm for the Y (length) direction.
Page 81: Output Color (Selecting The Color For Copying)
Copy Output Color (Selecting the Color for Copying) This feature allows you to select copy colors. Note • If the use of certain colors is not allowed, the available colors will be restricted. For more information, refer to "Account Limit" (P.443). Select a color mode.
Page 82 3 Copy [Output Color] Screen This screen allows you to make settings for full color, dual color, and single color. Select [More]. Select the desired output color mode. Auto Detect Automatically determines the color of the original document and makes copies in full color if the original document is colored, or in single color (black) if the document is black-and- white.
Page 83 Copy Selecting this option displays [Color] on the screen. Select a color on the [Output Color - Color] screen which is displayed after selecting [Color]. Refer to "[Output Color - Color] Screen" (P.85). [Source Color] Screen This screen allows you to select one or more colors from your document to define them as source colors.
Page 84 3 Copy Select [Target Area Color]. Select any color. [Non-target Area Color] Screen This screen allows you to select the color to be used in place of the colors other than the selected source colors. You can select one color from seven preset and six custom options. For information on how to set custom colors, refer to "Custom Colors"...
Page 85: Sided Copying (Making 2 Sided Copies)
Copy [Output Color - Color] Screen This screen allows you to specify the color to be used for single-color copying regardless of the colors in the original document. You can select one color from six preset and six custom options for [Single Color]. For information on how to set custom colors, refer to "Custom Colors"...
Page 86: Lighten/Darken (Adjusting The Copy Density)
3 Copy Lighten/Darken (Adjusting the Copy Density) This feature allows you to select a copy-density level from seven levels. Note • [Lighten / Darken] on the [Copy], [Image Quality] and [Simple Copy] screens is the same. Use [ ] and [ ] to select from seven density levels.
Page 87: Image Quality
Image Quality Image Quality The section describes the features you can select on the [Image Quality] screen. The following shows the reference section for each feature. Original Type (Selecting the Document Type)............... 87 Image Options (Adjusting Copy Density/Sharpness/Saturation of Images)......89 Image Enhancement (Erasing the Background Color of Documents/Adjusting Contrast)..
Page 88 3 Copy Auto Automatically sets the document type based on the setting made in the System Administration mode and the setting made in [Output Color] on the [Copy] screen. Photo & Text Select this option when the document contains both text and photos. The machine automatically distinguishes the text and photo areas of the document and sets the appropriate image quality for each area.
Page 89: Image Options (Adjusting Copy Density/Sharpness/Saturation Of Images)
Image Quality Image Options (Adjusting Copy Density/Sharpness/Saturation of Images) This feature allows you to adjust the copy density, sharpness, and saturation levels. Note • [Lighten / Darken] under [Image Options] is the same as [Lighten / Darken] on the [Copy] screen. •...
Page 90: Image Enhancement (Erasing The Background Color Of Documents/Adjusting Contrast)
3 Copy Image Enhancement (Erasing the Background Color of Documents/Adjusting Contrast) This feature allows you to suppress the background color of documents, such as newspaper and colored paper. You can also adjust the contrast. • [Image Enhancement] is not available when [Original Type] is set to [Photo]. Note •...
Page 91: Color Effects (Selecting An Image Quality)
Image Quality Color Effects (Selecting an Image Quality) If you set this feature, the [Image Enhancement], [Image Options], [Color Shift], and [Color Balance] settings are automatically adjusted and copies are made at the specified quality. Note • When the Color Effects feature is used, [Auto Contrast] is not available. •...
Page 92: Color Balance (Adjusting Color Balance)
3 Copy Color Balance (Adjusting Color Balance) This feature allows you to adjust the color balance of the four CMYK toner colors (cyan, magenta, yellow and black). You can select from seven levels for each density level: Highlights, Midtones, and Shadows. The Color Balance feature finely adjusts the density level for each toner color to fine-tune the color balance, such as a reddish or bluish tint, while the Lighten/Darken feature adjusts the overall density level of four colors.
Page 93: Color Shift (Adjusting The Color Tone)
Image Quality Example: If low-density yellow is printed darker, adjust the color strength in the minus (-) direction under [Yellow Balance] > [Highlights]. Midtones Allows you to adjust the color strength of medium-density areas. Example: If medium-density yellow is printed lighter, adjust the color strength in the plus (+) direction under [Yellow Balance] >...
Page 94: Layout Adjustment
3 Copy Layout Adjustment This section describes the features you can select on the [Layout Adjustment] screen. The following shows the reference section for each feature. 2 Sided Copying (Making 2 Sided Copies) ................95 Book Copying (Copying Facing Pages onto Separate Sheets) ..........96 2 Sided Book Copying (Making 2 Sided Copies of Facing Pages) ..........98 Original Size (Specifying the Scan Size for the Document) ...........99 Mixed Size Originals (Scanning Different Size Documents Simultaneously).....100...
Page 95: Sided Copying (Making 2 Sided Copies)
Layout Adjustment 2 Sided Copying (Making 2 Sided Copies) This feature allows you to make copies of 1-sided and 2-sided documents on one side or both sides of paper. Select [2 Sided Copying]. Select any option. 1 1 Sided Makes a copy of a 1-sided document on one side of paper. 1 2 Sided Makes a copy of a 1-sided document on both sides of paper.
Page 96: Book Copying (Copying Facing Pages Onto Separate Sheets)
3 Copy Copies This option is displayed when you select [1 2 Sided] or [2 2 Sided]. • Head to Head Select this option when you want the orientation of the front and back sides of the copy to be the same as that of the document. •...
Page 97 Layout Adjustment Left Page then Right Copies the left page and then the right page of facing pages. Right Page then Left Copies the right page and then the left page of facing pages. Top Page then Bottom Copies the top page and then the bottom page of facing pages.
Page 98: Sided Book Copying (Making 2 Sided Copies Of Facing
3 Copy 2 Sided Book Copying (Making 2 Sided Copies of Facing Pages) This feature allows you to assign pages when making copies of facing pages in a bound document so that pages face each other in the same way as the document. You can also specify the starting and ending pages from the left and right of facing pages.
Page 99: Original Size (Specifying The Scan Size For The Document)
Layout Adjustment [Starting & Ending Page] Screen This screen allows you to set the starting and ending pages to be copied. Set [Starting Page] and [Ending Page]. Starting Page • [Left Page] / [Right Page] You can select these options when [Left Page then Right] or [Right Page then Left] is selected.
Page 100: Mixed Size Originals (Scanning Different Size Documents Simultaneously)
3 Copy Auto Detect Detects the document size automatically. The following table shows the document sizes that can be detected automatically. Document Feeder Document Glass B5, B5 , B4, A5, A5 , A4, B6, B5, B5 , B4, A6, A5, A5 , Auto-detectable A4 , A3, 8.5 x 11", A4, A4 , A3...
Page 101: Edge Erase (Erasing Edges And Margin Shadows Of The Document)
Layout Adjustment Select [On]. Select this option when copying documents of the same size. When documents of different sizes are copied, the machine automatically detects the size of each document. Original Orientation Allows you to specify the orientation of the document so that the machine can identify the top of the document.
Page 102 3 Copy Select [Edge Erase]. Select any option. Normal The edge width to erase is set to 2 mm for the top and bottom, and left and right edges. All Edges Erases the shadows of the four edges of a document, as well as the shadow in the center of the document if it is a bound document or a booklet.
Page 103: Image Shift (Adjusting The Image Position)
Layout Adjustment • Center Erases the shadow in the center of facing pages of a bound document or a booklet. You can set the binding erase width in the range from 0 to 50 mm in 1mm increments. Original Orientation Allows you to specify the orientation of the document so that the machine can identify the top of the document.
Page 104 3 Copy Does not shift the position of document images. Auto Center Shifts document images so that they are placed in the center of paper. Margin Shift Allows you to specify the amounts of the top and bottom, and left and right margins in the range from 0 to 50 mm in 1 mm increments.
Page 105: Invert Image (Making Reversed Copies Of Images)
Layout Adjustment Specify the amounts of the top and bottom, and left and right margins in the range from 0 to 50 mm in 1 mm increments. Corner Shift Shifts document images so that they are placed at an edge or corner of paper. You can select from 8 shift directions.
Page 106: Original Orientation (Specifying The Orientation Of Loaded Documents)
3 Copy Select [Invert Image]. Select any option. Mirror Image Reverses the left and right sides of the document image. Negative Image Creates a negative image of the document. Original Orientation (Specifying the Orientation of Loaded Documents) This feature allows you to specify the orientation of a document so that the machine can identify the top of the document.
Page 107: Image Rotation (Changing The Orientation Of Images)
Layout Adjustment Sideways Images Select this option when placing the top edge of the document against the left side of the document glass or document feeder. Image Rotation (Changing the Orientation of Images) If the orientation of the paper currently loaded in the tray differs from that of the document loaded, the machine automatically rotates the document image so that the orientation of the image matches that of the paper.
Page 108 3 Copy [Image Rotation - Rotation Direction] Screen This screen allows you to set the reference position for rotation. Select any option. Staple Position This option is displayed when the finisher is installed. If documents are of mixed orientations, the images will be rotated to match the stapling edge specified in the settings of the Staple feature.
Page 109: Output Format
Output Format Output Format This section describes the features you can select on the [Output Format] screen. The following shows the reference section for each feature. 2 Sided Copying (Making 2 Sided Copies)................109 Booklet Creation (Creating a Booklet) .................. 110 Covers (Attaching Covers to Copies)..................
Page 110: Booklet Creation (Creating A Booklet)
Change the setting if necessary. For information on [Auto Paper Off], refer to "Copy Control" (P.354). • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. Specify the orientation of the document in [Original Orientation] on the [Layout Adjustment] screen.
Page 111 Select this option when you do not need a document to be copied in booklet page order. Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. Covers You can attach covers to a booklet.
Page 112 3 Copy Use [+] and [-] or the numeric keypad to specify a binding shift value. [Booklet Creation - Divide Output] Screen You can divide the booklet into subsets of the specified number of sheets. The number of sheets per subset can be in the range from 1 to 50 in 1 sheet increments. Note •...
Page 113: Covers (Attaching Covers To Copies)
Output Format Covers (Attaching Covers to Copies) This feature allows you to attach covers to copies. You can use different types of paper (such as colored paper and heavyweight paper) as the front and back covers of copies. • When you select this feature, if the number of pages scanned by the machine exceeds the maximum, Note the machine will not print the already-scanned data.
Page 114: Pages Per Side (Copying Multiple Pages Onto One Sheet)
3 Copy • Print on Side 1 The first page of the document is copied on the front side of the back cover. • Print on Side 2 The first page of the document is copied on the back side of the back cover. •...
Page 115: Poster (Making Enlarged Copies Spread Over Multiple Sheets)
Output Format Select [Pages per Side]. Select any option. Disables this feature. 2 Pages Copies two document pages onto one side of a single sheet of paper. 4 Pages Copies four document pages onto one side of a single sheet of paper. 8 Pages Copies eight document pages onto one side of a single sheet of paper.
Page 116 3 Copy • Ensure that the actual orientation of the original document matches the [Original Orientation] setting Note on the [Layout Adjustment] screen. • You cannot use the document feeder with this feature. Select [Poster]. Select any option. No enlarged copies are made. Output Size Allows you to select the paper size.
Page 117: Repeat Image (Making Multiple Copies On One Sheet)
Output Format Lock X - Y% Allows you to make the same ratio adjustment for the width and length at the same time. Repeat Image (Making Multiple Copies on One Sheet) This feature allows you to copy a document image on one sheet of paper repeatedly for a specified number of times.
Page 118: Annotations (Adding A Comment/A Date/Page Numbers To Copies)
3 Copy Annotations (Adding a Comment/a Date/Page Numbers to Copies) This feature allows you to add a comment, date, and page numbers onto copies. You can select a comment, date, and page numbers, and their print positions from preset formats. •...
Page 119 Output Format Original Orientation Allows you to specify the orientation of the document so that the machine can identify the top of the document. Note • If the [Original Orientation] setting differs from the actual document orientation, the machine may not detect the top of the document correctly.
Page 120 3 Copy • When both [Date] and [Page Numbers] are set, or when [Force Annotation] is set, [Font Color] is set to Note [Black]. [Date] Screen This screen allows you to add a date onto copies. The date shows when you started copying the document.
Page 121 Output Format Page numbers are added onto copies. Style • 1, 2, 3 Adds page numbers only. • -1-, -2-, -3- Adds page numbers, and hyphens before and after each page number. (Example: -1-, -2-) • Page 1, Page 2, Page 3 Adds page numbers, and the text "Page"...
Page 122 3 Copy [Apply Page Numbers To] Screen This screen allows you to specify a page range to add page numbers. Select any option. All Pages Adds page numbers to all copy pages. Starting Page Number Allows you to specify the start page to add a page number, in the range from 1 to 999. Note •...
Page 123 Output Format Adds prefix text and page numbers onto copies. Prefix Allows you to enter prefix text with up to 16 characters, using the displayed keyboard. Number of Digits Displays the [Bates Stamp - Number of Digits] screen. You can select [Auto Assign] or [Manual Assign]. When you select [Manual Assign], you can specify the number of digits to be used for page numbers in the range from 1 to 9 in 1 digit increments.
Page 124: Watermark (Printing Control Numbers On The Background Of Copies)
3 Copy Start & End Page Numbers Allows you to specify the start and end pages to add prefix text and page numbers, in the range from 1 to 999. Note • Use [+] and [-], or the numeric keypad to enter the start and end page numbers. Include Covers / Separators This option is available when you select [All Pages].
Page 125 Output Format Control Number • Do Not Add No control number will be printed. • Add A control number is printed. Enter the starting number of the control number. You can specify a value in the range from 1 to 999, using [+] and [-] or the numeric keypad. Stored Watermarks Displays the [Stored Watermarks] screen.
Page 126: Folding (Outputting Bi-Folded Paper)
• The supported paper orientation is only . Select the tray whose orientation is set to • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. Select [Folding]. Select any option. Does not fold copies.
Page 127: Preset Repeat Image (Making Multiple Copies On A Single Sheet)
Output Format Preset Repeat Image (Making Multiple Copies on a Single Sheet) This feature allows you to repeatedly copy one original onto equally divided areas according to the specified number of copies. Select [2 Times], [4 Times], or [8 Times] according to the number of times to repeat. 2 Times 4 Times 8 Times...
Page 128: Transparency Options (Inserting Blank Sheets Between Transparencies)
3 Copy Transparency Options (Inserting Blank Sheets between Transparencies) This feature allows you to insert blank separators between output transparency sheets. At the same time, you can make copies for handouts. • Using transparency sheets for color (with white border) may cause a malfunction or paper jam. Note •...
Page 129: Copy Output (Specifying Finishing Options)
Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. • The items displayed vary depending on the options installed. If the finisher is installed, each set of copies can be stapled, and then output.
Page 130 3 Copy Select any option. Auto Copies are collated when the originals are loaded in the document feeder. Copies are collated when originals are loaded on the document glass and any of the following features is used: 2 Sided Book Copying, Covers, [Blank Separators & Handouts] or [Transparency Set &...
Page 131 Output Format Original Orientation Allows you to specify the orientation of the document so that the machine can identify the top of the document. Note • If the [Original Orientation] setting differs from the actual document orientation, the machine may not detect the top of the document correctly.
Page 132 3 Copy Paper Size and Stapling Position • Finisher-B1 1 Staple 1 Staple 2 Staples 2 Staples 2 Staples (Left) (Right) (Left) (Top) (Right) A4 , B5 , 7.25 x 10.5" , 8 x 10" , 8.5 x 11" , A4, A3, B4, 8.5 x 11", 8.5 x 13",...
Page 133: Id Card Copy (Copying Both Sides Of An Id Card)
Output Format • 4 holes 4 Holes 4 Holes (Left) 4 Holes (Top) (Right) A4 , B5 , 7.25 x 10.5" , 8.5 x 11" , 16K A3, B4, 11 x 15", 11 x 17", 8K ID Card Copy (Copying Both Sides of an ID Card) This feature allows you to copy both sides of a small undetectable original, such as an ID card, onto one side of paper.
Page 134 3 Copy Select [ID Card Copy] on the [Output Format] screen. Select [On]. Disables ID card copying. Enables ID card copying.
Page 135: Job Assembly
Job Assembly Job Assembly This section describes the features you can select on the [Job Assembly] screen. The following shows the reference section for each feature. Build Job (Processing Documents Scanned with Different Settings as One Job) ....135 Sample Job (Checking the Finished Output of the Copy)........... 139 Combine Original Sets (Adding Originals) ................
Page 136 3 Copy Build Job is not applied. Build Job is applied. The feature buttons appear. Specify any option if necessary. Note • The features selected here cannot be canceled or changed while the machine executes a copy job. For information on features available in Build Job, refer to "Features that can be set in Build Job" (P.136).
Page 137 Job Assembly Change Quantity Displays the [Change Quantity] screen on which you can change the number of copy sets using the numeric keypad. Change Settings Displays the [Copy] screen on which you can change the settings for the next document. After changing the settings, press the <Start>...
Page 138 3 Copy The next stack of documents is copied after the previous stack. The next stack of documents is copied from Side 1 of a new sheet of paper. Pages per Side - New Page When [Pages per Side] is set, even if all documents are divided for every chapter before all of them are assembled in the Pages per Side feature, the next stack of document is copied from Side 2 of the paper.
Page 139: Sample Job (Checking The Finished Output Of The Copy)
Job Assembly 2 Sided Separators First two pages of the loaded documents are copied onto each side of a separator, and the rest of pages starting from the third page are copied onto the paper other than a separator. When [Pages per Side] is set, the number of pages (2 pages, 4 pages, 8 pages) that you selected to copy onto one side of a single sheet, starting from the first page of the loaded documents, are copied onto each side of a separator.
Page 140: Combine Original Sets (Adding Originals)
3 Copy [Copy] Screen When Sample Job is in Progress After the sample set is copied, the machine pauses the job and displays the [Copy] screen. Change Quantity Displays the [Change Quantity] screen on which you can change the number of copies entered before.
Page 141 Job Assembly Select [On]. Disables this feature. Enables this feature. Original Orientation Allows you to specify the orientation of the document so that the machine can identify the top of the document. Note • If the [Original Orientation] setting differs from the actual document orientation, the machine may not detect the top of the document correctly.
Page 142: Delete Outside / Delete Inside (Deleting Outside Or Inside Of The Selected Area)
3 Copy Start After loading the next document, select this button to scan the next document. Note • You can also press the <Start> button on the control panel to perform the same operation. Delete Outside / Delete Inside (Deleting Outside or Inside of the Selected Area) This feature allows you specify the areas to be deleted from a document image.
Page 143: Stored Programming (Calling A Stored Program For Build Job)
Job Assembly Original Orientation Allows you to specify the orientation of the document so that the machine can identify the top of the document. Note • If the [Original Orientation] setting differs from the actual document orientation, the machine may not detect the top of the document correctly.
Page 144 3 Copy...
Page 145: Fax
4 Fax This chapter describes the basic operations and features for the Fax services. Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. • Fax Procedure ........................146 • Operations during Faxing....................153...
Page 146: Fax Procedure
4 Fax Fax Procedure This section describes the basic fax procedures. The following shows the reference section for each procedure. Step 1 Loading Documents .....................146 Step 2 Selecting Features ......................148 Step 3 Specifying Destinations....................149 Step 4 Starting the Fax Job .....................150 Step 5 Confirming the Fax Job in Job Status .................152 Step 1 Loading Documents The following two methods are available to load documents:...
Page 147 Fax Procedure Remove any paper clips and staples before loading the document. Load the document face up (when the Confirmation indicator document is 2-sided, place the front side up) in the center of the document feeder. Note • The confirmation indicator lights up when the document is loaded correctly.
Page 148: Step 2 Selecting Features
4 Fax Load the document face down, and align it against the top left corner of the document glass. Note • When you load a A5, B5 or A4 document on the document glass in portrait orientation, the scanned image is transmitted with 180 degrees rotated.
Page 149: Step 3 Specifying Destinations
Fax Procedure If the previous settings still remain, press the <Clear All> button. <Clear All> button Select each tab, and select a feature as necessary. When you press the <Power Saver> button while configuring the features, you can select whether to enable the 2 Sided (Skip Blank Pages) feature.
Page 150: Step 4 Starting The Fax Job
4 Fax You can specify multiple recipients (Broadcast Send) using the above methods. You can also use a combination of the methods. If the same recipient was specified for several pending documents, you can send the documents with a single phone call. This feature is called Batch Send. Note that you cannot use Batch Send with Broadcast Send, Relay Broadcast, Remote Folder, and Delay Start when prior to the specified time.
Page 151 Fax Procedure If you have more documents If you have more documents to fax, select [Next Original] on the touch screen while the current document is being scanned. This allows you to send the documents as one set of data. While documents are being scanned, select [Next Original].
Page 152: Step 5 Confirming The Fax Job In Job Status
4 Fax Step 5 Confirming the Fax Job in Job Status The following describes how to confirm the status of a fax job. Press the <Job Status> button. <Job Status> button Confirm the job status. • Select [ ] to return to the previous screen or Note ] to move to the next screen.
Page 153: Operations During Faxing
Operations during Faxing Operations during Faxing This section describes the available operations during faxing. The following shows the reference section for each operation. Stopping the Fax Job....................... 153 Changing the Scan Settings....................154 Stopping the Fax Job To cancel scanning a fax document, use the following procedure. Press either the <Stop>...
Page 154: Changing The Scan Settings
4 Fax Select the job to cancel. Note • Select [ ] to return to the previous screen or ] to move to the next screen. Select [Delete]. Select [Delete]. Changing the Scan Settings You can change the scan settings while scanning a document. Select [Next Original] on the touch screen.
Page 155 Operations during Faxing Set [Resolution], [Original Size], and the density. Select [Save]. Press the <Start> button.
Page 156 4 Fax...
Page 157: Scan
5 Scan This chapter describes the basic operations and features for the Scan services. To use the Scan services, network settings are required. For information on the network settings, refer to "Scanner Environment Settings" (P.495). • Scanning Procedure ......................158 • Operations during Scanning....................165...
Page 158: Scanning Procedure
5 Scan Scanning Procedure This section describes the basic scanning procedure. The following shows the reference section for each procedure. Step 1 Loading Documents .....................158 Step 2 Selecting the Features....................160 Step 3 Starting the Scan Job....................162 Step 4 Confirming the Scan Job in Job Status ...............164 Step 5 Saving the Scanned Data .....................164 Step 1 Loading Documents The following two methods are available to load documents:...
Page 159 Scanning Procedure Load the document face up (when the Confirmation indicator document is 2-sided, place the front side up) in the center of the document feeder. Note • In normal occasions, load the document in the [Sideways Images] orientation. The document is displayed in the [Upright Images] orientation when viewed on a computer.
Page 160: Step 2 Selecting The Features
5 Scan Load the document face down, and align it against the top left corner of the document glass. Close the document cover. Step 2 Selecting the Features On the [Home] screen, you can select the following Scan services: [E-mail], [Store to Folder], [Scan to PC], [Store to USB], [Store &...
Page 161 TIFF JPEG XPS* E-mail Using the control panel when Scan to PC scanning Store to Store & Send Link Store to Using Dell Printer Folder Configuration Web Tool Stored File ® Manager 3 ® Using Adobe ® Acrobat Job Flow...
Page 162: Step 3 Starting The Scan Job
5 Scan Select [Store to Folder]. If the previous settings still remain, press the <Clear All> button. <Clear All> button Specify a folder to save the data in. Select each tab, and configure features as necessary. When you use another Scan service, [Store to Folder] is replaced with [E-mail], [Scan to PC], [Store to USB], [Store &...
Page 163 Scanning Procedure Press the <Start> button. Note • If the document has been loaded in the document feeder, do not hold down the document while it is being conveyed. • If a copy protection code is detected, the machine will not scan the document. •...
Page 164: Step 4 Confirming The Scan Job In Job Status
Import using an application Use Network Scanner Driver. Import using Stored File Manager 3 Use Stored File Manager 3. Import using Dell Printer Configuration Web Tool Use Dell Printer Configuration Web Tool.
Page 165: Operations During Scanning
Operations during Scanning Operations during Scanning The following describes the operations available during scanning. The following shows the reference section for each operation. Stopping the Scan Job......................165 Previewing the Scanned Images during a Scan Job ............... 166 Changing Scan Settings ......................167 Stopping the Scan Job To cancel scanning a document, use the following procedure.
Page 166: Previewing The Scanned Images During A Scan Job
5 Scan Select the job to cancel. Select [Delete]. Select [Delete]. Note • If you cancel the job, the scanned data stored in the folder will also be deleted. Previewing the Scanned Images during a Scan Job You can preview the scanned images while scanning the document. •...
Page 167: Changing Scan Settings
Operations during Scanning From the drop-down menu, specify the view size by selecting [Whole Page] or [Enlarged View], and set [Current Page]. After the confirmation, select [Close] to close the preview screen. Changing Scan Settings You can change scan settings while scanning the document. Note •...
Page 168 5 Scan...
Page 169: Job Flow Sheets
6 Job Flow Sheets This chapter describes the scanning operation using a job flow sheet registered on the machine. Job Flow Sheets is a service that allows you to register transfer settings of scan data, such as a transfer method and destination, to simplify data-transfer tasks. •...
Page 170: Job Flow Procedure
6 Job Flow Sheets Job Flow Procedure Job flow sheets are categorized into two types according to the target. One type of job flow sheets targets scanned documents, and the other type targets files stored in folders. This section describes the first type of job flow sheets, targeting scanned documents. The following describes the procedure to operate a job flow.
Page 171: Step 3 Confirming/Changing The Job Flow Sheet
Job Flow Procedure Step 3 Confirming/Changing the Job Flow Sheet To confirm the details, select [Details]. To change the settings, select [Change Settings]. For information on how to check or change job flow settings, refer to "Selecting/Changing a Job Flow Sheet"...
Page 172: Selecting/Changing A Job Flow Sheet
6 Job Flow Sheets Selecting/Changing a Job Flow Sheet This section describes how to select or edit a job flow sheet created on a network computer with Job Flow Editor. • If characters not supported by the machine are used in the name or description of a job flow sheet, the Note characters will not be displayed or will be garbled on the screen.
Page 173 Selecting/Changing a Job Flow Sheet [Change Settings] Screen Select [Change Settings]. Select a group to be changed from [Group of Items]. Note • The screen on the right does not appear if only one group is registered. Select the item to be changed. •...
Page 174 6 Job Flow Sheets [Sheet Filtering] Screen This screen allows you to filter the job flow sheets displayed. Job flow sheets displayed vary depending on the settings of the Authentication feature. For more information, refer to "Job Flow Sheet Types and Overview" (P.544). Select [Sheet Filtering].
Page 175: Stored Programming
7 Stored Programming This chapter describes the Stored Programming service that enables you to store customized job settings. • Stored Programming Overview..................176 • Registering/Deleting/Renaming Stored Programs............177 • Calling a Stored Program....................183...
Page 176: Stored Programming Overview
7 Stored Programming Stored Programming Overview The Stored Programming service allows you to store settings that you expect to use frequently and call them with a single button operation. You can also assign a screen to a stored program button, to use the button as a short-cut to the screen. A stored program can store not only settings of a feature, but a flow of settings configured on multiple screens.
Page 177: Registering/Deleting/Renaming Stored Programs
Registering/Deleting/Renaming Stored Programs Registering/Deleting/Renaming Stored Programs You can register and delete stored programs on the [Stored Programming] screen. Press the <Home> button. <Home> button Select [Setup]. Select [Stored Programming]. Select a feature. Store Register a stored program. Refer to "Registering Stored Programs" (P.178). Store Build Job Register a stored program for Build Job.
Page 178: Registering Stored Programs
7 Stored Programming Enter/Change Name Enter or change the name of a stored program. Refer to "Entering/Changing a Stored Program Name" (P.181). Assign/Change Icon Specify an icon for a registered stored program. Refer to "Assigning/Changing Icons for Stored Programs" (P.182). Registering Stored Programs Up to 100 actions can be registered with one stored program.
Page 179: Notes And Restrictions On Registering Stored Programs
Registering/Deleting/Renaming Stored Programs For information on how to name a registered stored program, refer to "Entering/Changing a Stored Program Name" (P.181). Notes and Restrictions on Registering Stored Programs The following notes and restrictions apply when you register stored programs. • When registering a stored program to select paper size or type loaded on the bypass tray, register both the paper size and the paper type.
Page 180: Registering Stored Programs For Build Job
7 Stored Programming • If the Fax service is available, one-touch buttons can be used. Registering Stored Programs for Build Job Up to 100 actions can be registered with one stored program for Build Job. Up to 40 stored programs can be registered in the machine. The following describes how to register actions with stored programs.
Page 181: Entering/Changing A Stored Program Name
Registering/Deleting/Renaming Stored Programs Select [Delete]. Delete Deletes the stored program. Note • Deleted stored programs cannot be restored. Cancel Cancels deleting the stored program. Entering/Changing a Stored Program Name The following describes how to enter or change the name of a stored program. Up to 36 characters are allowed for a stored program's name.
Page 182: Assigning/Changing Icons For Stored Programs
7 Stored Programming Assigning/Changing Icons for Stored Programs The following describes how to assign or change an icon of a stored program. You can select from 12 icons. Select [Assign/Change Icon]. Select the number to assign or change an icon. •...
Page 183: Calling A Stored Program
Calling a Stored Program Calling a Stored Program The following describes how to call a stored program. When you call a specified stored program, the last screen shown when you registered the stored program appears. Press the <Home> button. <Home> button Select [Stored Programming].
Page 184: Calling A Stored Program For Build Job
7 Stored Programming Calling a Stored Program for Build Job You can call a stored program for Build Job on the [Copy] screen displayed while Build Job is running. Select [Change Settings]. Select the [Job Assembly] tab. Select [Stored Programming]. Select a number of a stored program containing the features you want to use.
Page 185: Web Applications
8 Web Applications This chapter describes how to operate web applications. • Web Applications Overview .....................186 • Accessing Web Applications....................187 • Accessing Using Buttons Registered on the [Home] Screen........188...
Page 186: Web Applications Overview
8 Web Applications Web Applications Overview Web Applications is a service that allows you to access to web applications via a network using the browser on the machine in order to display and store data. The machine provides the following features: •...
Page 187: Accessing Web Applications
Accessing Web Applications Accessing Web Applications The following describes how to access web applications. You need to register an access destination in advance. For information on how to register an access destination, refer to "Server Setup" (P.417). Press the <Home> button. <Home>...
Page 188: Accessing Using Buttons Registered On The [Home] Screen
8 Web Applications Accessing Using Buttons Registered on the [Home] Screen You can register frequently used web applications on the [Home] screen as buttons. The following describes how to access the applications by selecting the buttons. For information on how to register a web application to a button on the [Home] screen, refer to "Screen/Button Settings"...
Page 189: Media Print (Text And Photos)
9 Media Print (Text and Photos) This chapter describes the basic procedures and features of Media Print - Text and Media Print - Photos. • Overview of Media Print ....................190 • Inserting USB Memory Device..................193 • Media Print - Text........................196 •...
Page 190: Overview Of Media Print
*2 : Media/Memory Card that has two or more slots. • This feature may not be available depending on the setting in the Dell Printer Configuration Web Tool. For more information, refer to "Configuring Machine Settings Using Dell Printer Configuration Web Tool"...
Page 191: Supported Media And File Formats
Overview of Media Print Supported Media and File Formats The machine supports USB memory devices. Supported media and file formats are as follows. Supported File Format Supported Media Media Print - Photos Media Print - Text • USB 2.0 memory •...
Page 192 9 Media Print (Text and Photos) • Be sure to wait until printing is completed and then eject the medium by following the procedure described in this chapter. • Always back up data in medium before use. • Printing data may take from a few minutes to several tens of minutes, depending on the size and number of files in the medium.
Page 193: Inserting Usb Memory Device
Inserting USB Memory Device Inserting USB Memory Device Insert the USB memory device into the USB memory slot on the control panel. One of the following occurs. • The [USB Device Detected] screen appears. • The [Store to USB] screen appears. •...
Page 194 9 Media Print (Text and Photos) When the [Store to USB] Screen Appears Press the <Home> button. <Home> button Select [Media Print - Text] or [Media Print - Photos] on the [Home] screen. * WSD stands for Web Services on Devices. The [Media Print - Text] screen or the [Media Print - Photos] screen appears.
Page 195 Inserting USB Memory Device When the [Media Print - Photos] Screen Appears Select a feature on the [Media Print - Photos] screen. When the Screen Display Does Not Change If a screen other than the [Home] screen is displayed, press the <Home> button. <Home>...
Page 196: Media Print - Text
9 Media Print (Text and Photos) Media Print - Text Selecting Files You can select files using any of the following three methods: • Selecting all files • Selecting the desired files on the [Select From List] screen • Selecting one file or a range of files with index numbers •...
Page 197: [Select From List] Screen
Media Print - Text [Select From List] Screen This screen displays a list of files with their folder and file names and stored dates and times. You can select the desired files from a list of files. Select the desired files from a list of files. Note •...
Page 198: Media Print - Photos
9 Media Print (Text and Photos) Media Print - Photos Selecting Files You can select files using any of the following three methods: • Selecting all files • Selecting the desired files on the [Select From List] screen. You can select up to 100 files simultaneously •...
Page 199: [Select From List] Screen
Media Print - Photos [Select From List] Screen You can select the desired files from a list of files. Note • Select [ ] to return to the previous screen or ] to move to the next screen. • A check mark is placed in the check box for each file selected.
Page 200: Selecting The Printing Options
9 Media Print (Text and Photos) Selecting the Printing Options You can set the printing options on the [Media Print -Text] or [Media Print - Photos], and [Advanced Settings] tabs. By default, pressing the <Shortcut 2> button on the control panel allows you to view a list of the setting values.
Page 201: Media Print - Text
Selecting the Printing Options • When you select a paper size smaller than the image size, the image is automatically reduced. When Note you select a paper size larger than the image size, the image is printed at its original size. •...
Page 202: Index Print
9 Media Print (Text and Photos) Index Print • In the Media Print - Photos mode, a list of 30 x 40 mm reduced images, plus index numbers, file names, and dates when images were stored in the medium are printed. •...
Page 203: 10 Job Status
10 Job Status This chapter describes how to check the status of jobs and operate the jobs. • Job Status Overview......................204 • Checking Current/Pending Jobs..................205 • Checking Completed Jobs ....................207 • Printing and Deleting Stored Jobs ...................208 • Printing Pending Jobs ......................221 •...
Page 204: Job Status Overview
10 Job Status Job Status Overview The Job Status feature allows you to check current, pending, and completed jobs. You can also cancel printing and print jobs that are waiting to be output or resumed. Press the <Job Status> button. <Job Status>...
Page 205: Checking Current/Pending Jobs
Checking Current/Pending Jobs Checking Current/Pending Jobs This section describes how to check current or pending jobs. On the status screen, you can cancel or preferentially execute jobs. Press the <Job Status> button. <Job Status> button Select the job to be canceled or preferentially executed.
Page 206 10 Job Status Start Resumes the suspended job. Change Quantity Displays the [Change Quantity] screen, on which you can change the number of print sets. Enter the number using the numeric keypad.
Page 207: Checking Completed Jobs
Checking Completed Jobs Checking Completed Jobs This section describes how to check completed jobs. You can check whether a job has been completed successfully. Selecting a job allows you to see its details. Press the <Job Status> button. <Job Status> button Select the [Completed Jobs] tab.
Page 208: Printing And Deleting Stored Jobs
10 Job Status Printing and Deleting Stored Jobs This section describes how to print or delete jobs stored with the Secure Print or Sample Set feature, or stored with the [Receive Control] setting of the Charge Print feature. The [Secure Print Jobs &...
Page 209 Printing and Deleting Stored Jobs For information on how to operate a Secure Print job, refer to the print driver's help. Select [Secure Print]. Select the user to be checked, and select [Job List]. Note • Select [Refresh] to display the updated information.
Page 210: Sample Set
10 Job Status When [Delete] is Selected Select [Delete]. Delete Deletes the job. Note • Once the job is deleted, it cannot be restored. Cancel Cancels deleting the job. When [Print] is Selected Specify how to process the job after printing. Note •...
Page 211 Printing and Deleting Stored Jobs Select the user to be checked, and select [Job List]. Note • Select [Refresh] to display the updated information. • Select [ ] to return to the previous screen or ] to move to the next screen. •...
Page 212: Delayed Print
10 Job Status When [Print] is Selected Select [Yes]. Note • The screen as shown on the right does not appear if [Print Job Confirmation Screen] is set to [Disabled] in the System Administration mode. If [Disabled] is selected, the machine automatically deletes the job after printing without displaying the confirmation screen.
Page 213: Charge Print
Printing and Deleting Stored Jobs Print Prints the Delayed Print job. After printing, the job is deleted. If printed manually, the job will not be printed at the specified time. Refer to "When [Print] is Selected" (P.213). When [Delete] is Selected Select [Delete].
Page 214 • Unlike the Private Charge Print feature, the Charge Print feature can store jobs without a user ID, such Note as e-mail printing and print jobs sent from Dell Printer Configuration Web Tool, and can print the jobs after authenticating users.
Page 215 Printing and Deleting Stored Jobs Delete Deletes the Charge Print job. Refer to "When [Delete] is Selected" (P.215). Print Quantity Specify the number of print sets using the numeric keypad. Print Prints the Charge Print job. After printing, the job is deleted. Refer to "When [Print] is Selected"...
Page 216: Private Charge Print
10 Job Status Private Charge Print This feature allows you to temporarily store print data in the machine for each authentication user ID, and request on the machine's control panel to print the data. As the feature enables you to select and print only necessary jobs, you can avoid printing unnecessary jobs.
Page 217 Printing and Deleting Stored Jobs Select All Selects all jobs. To deselect all the jobs, select this button again. Delete Deletes the Private Charge Print job. Note • If jobs with the same user ID are all deleted, the user ID will be deleted. Refer to "When [Delete] is Selected"...
Page 218: Public Folder
The following describes how to print or delete a job stored in a public folder. • An optional component is required to use this feature. For more information, contact Customer Note Support at dell.com/contactdell. Select [Public Folder]. Select the job to be printed or deleted.
Page 219: Undelivered Faxes
• This feature may not appear depending on the settings in the System Administration mode. • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. Select [Undelivered Faxes]. Select the job to be re-sent or deleted.
Page 220 10 Job Status Cancel Cancels deleting the undelivered fax job. When [Change Recipients] is Selected Specify a fax recipient for the undelivered fax job. Besides the fax recipient, the following features can be changed on the control panel: • Fax type •...
Page 221: Printing Pending Jobs
Printing Pending Jobs Printing Pending Jobs After the last user operation on the control panel of the machine, a job is waiting to be printed until the period of time specified in [Auto Print] elapses, instead of being printed immediately. You can forcibly print this pending job without waiting for this time period to elapse.
Page 222: Handling Error Terminations
10 Job Status Handling Error Terminations This section describes how to handle error terminations. For a Print Job Select a job shown as an error termination on the [Completed Jobs] tab to check the status code. Follow the instructions of the status code to solve the problem. If an error occurs during a print job, the machine can be configured either to pause the print job until the error is confirmed by the user, or to automatically cancel the error job so that subsequent jobs can be printed.
Page 223: 11 Computer Operations
11 Computer Operations This chapter describes how to print documents, import scanned files, use Direct Fax, and operate Dell Printer Configuration Web Tool on your computer. Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell.
Page 224: Features Overview
Importing Scanned Data Imports files stored in a folder of the machine to a computer. Dell Printer Configuration Web Tool Displays the machine status and job status. The feature also allows you to change settings as well as to import files stored in a folder.
Page 225: 12 Paper And Other Media
12 Paper and Other Media This chapter describes the paper that can be used with the machine, precautions when handling paper, and how to load paper in trays. • Paper Types ..........................226 • Loading Paper ........................237 • Changing the Paper Size ....................241 •...
Page 226: Paper Types
To achieve optimum performance of the machine, we recommend that you use only paper recommended by Dell. If you desire to use paper other than the paper recommended by Dell, contact Customer Support at dell.com/contactdell.
Page 227: Usable Paper
Paper Types Paper Image Paper Name Size Basis Weight Notes / Countermeasure Type Quality Xerox Colotech+ A4, A3 90 gsm Bond Plain A (Gold label) *1 : Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing the Paper Settings" (P.244).
Page 228 12 Paper and Other Media Paper Image Paper Name Size Basis Weight Notes / Countermeasure Type Quality Xerox Color 8.5 x 11", 120 gsm / 32 lb. Heavyweight HW 1A • Tray 1 does not support 18 x Xpressions Elite 17 x 11", 12 paper.
Page 229 Paper Types Paper Image Paper Name Size Basis Weight Notes / Countermeasure Type Quality Xerox Digital A3+, 90 gsm Bond Plain F • Load the paper into paper Colour Colotech+ SRA3 trays other than Tray 1. A3+, 100 gsm Bond Plain F •...
Page 230: Special Media
12 Paper and Other Media Paper Image Paper Name Size Basis Weight Notes / Countermeasure Type Quality Xerox Colotech+ A4, A3, 100 gsm Bond Plain A • Tray 1 does not support Natural White A3+, A3+ and SRA3. SRA3 A4, A3, 160 gsm Heavyweight HW 1A...
Page 231 *2 : Most ideal image quality with the paper can be obtained by setting the image quality for each type of paper. For more information on the settings, refer to "Image Quality" (P.324). • For more information on special paper such as other heavyweight paper, contact Customer Support at Note dell.com/contactdell. Limited Paper You can use the following paper with limitations: Paper...
Page 232 12 Paper and Other Media Paper Image Paper Name Size Basis Weight Notes / Countermeasure Type Quality Xerox Digital 8.5 x 11", 120 gsm / Gloss Coated 1 • Manually feed one sheet at Color Elite Gloss 17 x 11", 80 lb.
Page 233 Paper Types Paper Image Paper Name Size Basis Weight Notes / Countermeasure Type Quality Xerox Phase 8.5 x 11" Transparency Transparency • It is not recommended to Professional output more than 20 Transparency transparencies at a time. • Duplexing is not available. •...
Page 234 12 Paper and Other Media Paper Image Paper Name Size Basis Weight Notes / Countermeasure Type Quality Xerox Colotech+ 135 gsm Gloss Coated 1 • Manually feed one sheet at Supergloss a time, using Tray 5. • Set the output destination to other than [Center Tray - Upper] ([Center Tray] when a finisher is installed).
Page 235 Paper Types Paper Image Paper Name Size Basis Weight Notes / Countermeasure Type Quality Envelopes 9 x 6.4", 75 - 90 gsm Envelope • Load the paper into Tray 5. 8.7 x 4.3" • Duplexing is not available. • Wrinkles with certain brands and types are possible.
Page 236 12 Paper and Other Media Unusable Paper Using paper and transparencies not recommended by Dell may cause a paper jam or machine malfunction. Use paper and transparencies recommended by Dell. • Transparencies • Damp or wet paper • Paper pre-printed with another printer or copying machine •...
Page 237: Loading Paper
For information about [Paper Type], [Paper Type Priority], and [Paper Tray Priority] settings, and the paper substitute feature, refer to "Paper Tray Settings" (P.321). You can also set these settings from Dell Printer Configuration Web Tool. Adding paper When the machine runs out of paper during copying or printing, a message appears on the touch screen.
Page 238: Loading Paper In Tray 5 (Bypass Tray)
12 Paper and Other Media Pull out the tray until it stops. Note • While the machine is processing a job, do not pull out the tray that is being used for the job. • To prevent paper jams or erroneous detection of loaded paper in a tray by the machine, do not add paper on top of any remaining paper in the tray.
Page 239: Loading Paper In Tray 6 (Hcf B1)
Loading Paper Load paper with the side to be copied or printed on facing down, inserting the paper until its edge lightly touches against the paper feed entrance. Note • Do not load mixed paper types into the tray. • Do not load paper above the maximum fill line. It may cause paper jams or machine malfunction.
Page 240 12 Paper and Other Media • Do not load paper above the maximum fill line ("MAX" in the right figure). It may cause paper jams or Note machine malfunction. Push the tray in gently until it stops.
Page 241: Changing The Paper Size
Changing the Paper Size Changing the Paper Size This section describes how to change the paper size in Trays 1 to 4, and 6. Note • The types of paper in Trays 1 to 4, and 6 are preset. Normally, Trays 1 to 4 are set to plain paper. When changing to a different paper type, change the paper quality settings to match the type of paper to be loaded so that you can maintain high quality printing.
Page 242: Changing The Paper Size For Tray 6 (Hcf B1) (Optional)
12 Paper and Other Media Load and align the edge of the paper against the left side of the tray, with the side to be copied or printed on facing up. Note • Do not load paper above the maximum fill line ("MAX"...
Page 243 Changing the Paper Size Unscrew the screw of the front guide and remove the guide from the tray. Insert the small protrusions at the bottom of the guide into the holes corresponding to the paper size (1). Insert the protrusion on the tray into a hole corresponding to the paper size on the top of the guide, and tighten up the screw (2).
Page 244: Changing The Paper Settings
12 Paper and Other Media Changing the Paper Settings This section describes how to change the paper type for Trays and how to set image quality processing by the individual paper type. After loading paper in a tray, specify the type of paper loaded and select image quality for the paper type.
Page 245 Changing the Paper Settings Select [Paper Tray Attributes]. Select a paper tray for changing the paper type setting under [Items]. Select [Change Settings]. Select the [Paper Type], [Paper Size], [Paper Color], and [Auto Paper Select] respectively. Select [Save], [Confirm], or [Close] repeatedly until the [Paper Tray Settings] screen is displayed.
Page 246 12 Paper and Other Media Select the image quality, and then select [Save]. Make sure that the paper type you selected is displayed under [Current Settings] of [Items], and then select [Close]. Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
Page 247: 13 Maintenance
13 Maintenance This chapter describes how to replace consumables, clean the machine, calibrate colors, print a report/list, and delete a print job with an invalid User ID. • Replacing Consumables.....................248 • Cleaning the Machine ......................260 • Executing Calibration ......................265 • Printing a Report/List ......................269 •...
Page 248: Replacing Consumables
13 Maintenance Replacing Consumables Use the supplies recommended by Dell. Visit the Dell Printer Supplies website at dell.com/supplies, or order Dell Printer Supplies by phone. Handling consumables/periodic replacement parts • Do not store boxes of consumables/periodic replacement parts upright. • Do not unpack consumables/periodic replacement parts before use. Avoid storing...
Page 249 • When replacing a toner cartridge, toner may spill and soil the floor. We recommend laying paper on the floor beforehand. • The use of toner cartridges not recommended by Dell may degrade image quality and performance. Use only toner cartridges recommended by Dell.
Page 250: Replacing Waste Toner Container R5
13 Maintenance Take the new toner cartridge of the same color out of the box, and shake the cartridge up and down and left and right for ten times. Note • Do not touch the shutter part. Hold the cartridge with the arrow facing up, and push the cartridge in slowly until it stops.
Page 251 • The proper disposal of used waste toner containers is required. • The use of waste toner containers not recommended by Dell may degrade image quality and performance. Use only waste toner containers recommended by Dell.
Page 252 13 Maintenance Carefully place the old waste toner container into the empty box with both hands. Rotate the release lever of the drum cartridge cover counterclockwise. Lower the cover. Note • You can now see the drum cartridge. Slowly slide out the cleaning bar housed within the LED printhead until it stops.
Page 253: Replacing Drum Cartridges R1, R2, R3, Or R4
• The use of drum cartridges not recommended by Dell may degrade image quality and performance. Note Use only drum cartridges recommended by Dell. • Do not expose drum cartridges to direct sunlight or strong light from indoor fluorescent lighting. Do not touch or scratch the surface of the drum.
Page 254 13 Maintenance Make sure that the machine is not operating, and open the front cover. Rotate the release lever of the drum cartridge cover counterclockwise. Lower the cover. Note • The drum cartridge is unlocked. Grasp the handle of the drum cartridge R1, R2, R3, or R4 indicated in the message and gently slide out the cartridge.
Page 255 Replacing Consumables Insert the front two points of the new drum cartridge with protective cover in the holes on the machine. Note • Insert the two points as shown in the illustration on the right. Pull out the black paper while holding the protective cover with one hand.
Page 256: Replacing Staple Cartridge (For Finisher-B1)
When the message appears, load a new staple case into the staple cartridge. Note • The use of staple cartridges not recommended by Dell may degrade quality and performance. Use only staple cartridges recommended by Dell. Make sure that the machine is not operating, and open the finisher front cover.
Page 257 Replacing Consumables Take the staple cartridge out of the finisher. Note • The staple cartridge is firmly inserted. A slight force is required to pull the cartridge out of the finisher. Pinch both sides of the empty staple case with your fingers (1), and remove the staple case from the cartridge (2).
Page 258: Replacing Booklet Staple Cartridge (For Booklet Maker Unit For Finisher-B1)
Note • The use of booklet staple cartridges not recommended by Dell may degrade quality and performance. Use only booklet staple cartridges recommended by Dell. Make sure that the machine is not operating, and open the finisher side cover.
Page 259: Emptying The Hole Punch Waste Container (For Finisher-B1)
Replacing Consumables Emptying the Hole Punch Waste Container (for Finisher-B1) When the optional Finisher-B1 is installed and the hole punch waste container becomes full, a message appears on the touch screen. When the message appears, empty the hole punch waste container as instructed. Make sure to discard all paper chads when emptying the hole punch waste container.
Page 260: Cleaning The Machine
13 Maintenance Cleaning the Machine This section describes how to clean the machine such as the machine exterior, document cover, document feeder, and document glass. Cleaning the Exterior The following describes how to clean the exterior of the machine. Note •...
Page 261 Cleaning the Machine Lower the cover. Note • You can now see the drum cartridge. Slowly slide out the cleaning bar housed within the LED printhead until it stops. The cleaning bars are located in the cleaning connection just under the drum cartridges R1, R2, R3, and R4. Note •...
Page 262: Cleaning The Touch Screen
13 Maintenance Cleaning the Touch Screen This section describes how to clean the touch screen of the machine. Wipe the LCD only with a soft cloth moistened with neutral detergent or alcohol. • Do not apply too much neutral detergent or Note alcohol.
Page 263: Cleaning Film And Constant Velocity Transport Glass
Cleaning the Machine Cleaning Film and Constant Velocity Transport Glass If the film or constant velocity transport glass become soiled, smudges may appear on copies, faxes, or scanned documents and the machine may not properly detect document sizes. To ensure clear copies at all times, clean the film and the constant velocity transport glass once a month.
Page 264 13 Maintenance While turning the rollers, wipe them with a soft cloth moistened with water. • Do not use cleaning agents other than water or neutral detergent. Note • Use a cloth firmly wrung to prevent water drops from falling into the machine. If water gets into the machine, it may cause the machine to malfunction.
Page 265: Executing Calibration
• When the printed colors do not seem to have been corrected properly despite regular calibration, contact Customer Support at dell.com/contactdell. • Make sure that the following settings are specified under [Tools] > [System Settings] > [Copy Service Settings] >...
Page 266 13 Maintenance -Saturation: Normal -Color Balance: 0, 0, 0 -Color Shift: Normal • You can change the above [Copy Defaults] settings after calibration. • For information on [Copy Defaults], refer to "Copy Defaults" (P.349). • During calibration, the machine cannot receive print jobs or faxes. The following describes how to calibrate the machine.
Page 267 Executing Calibration 4) Select [System Settings] > [Common Service Settings] > [Image Quality Adjustment]. 5) Select [Calibration]. Set [Screen Type] and [Paper Supply]. Note • [Copy Job 1] is selected here as an example. • Make sure that [Target] is set to [Copy & Print Jobs].
Page 268 13 Maintenance Select [Start]. The machine starts calibration. It takes about 10 seconds to complete the calibration. The calibration result will be shown on the screen. Select [Confirm]. To execute calibration for another screen type, repeat steps 2 to 7. Select [Close] repeatedly until the [Tools] screen is displayed.
Page 269: Printing A Report/List
Printing a Report/List Printing a Report/List You can print a report/list to check the settings and communication status. This section describes how to print a report/ list. For information on the types of report/list, refer to "Print Reports" (P.276). • When the <Data> indicator is not lit, you cannot print the Stored File List. Note Press the <Machine Status>...
Page 270: Deleting A Private Charge Print Job With An Invalid User Id
13 Maintenance Deleting a Private Charge Print Job with an Invalid User ID When the Private Charge Print feature is used, all the print jobs with a User ID, regardless of its validity, are stored with the Private Charge Print feature. The system administrator can set the expiration date and can set up the machine to delete the expired jobs automatically, or manually delete them.
Page 271: Setting Restore Tool
The feature is designed to restore data to the machine after the hard disk is replaced. For more information on Setting Restore Tool, contact Customer Support at dell.com/contactdell. The following data can be backed up on the computer: • Address Book •...
Page 272 13 Maintenance...
Page 273: 14 Machine Status
14 Machine Status This chapter describes the features for checking the machine status. • Overview of Machine Status.....................274 • Machine Information ......................275 • Faults............................289 • Supplies..........................290 • Billing Information ......................291...
Page 274: Overview Of Machine Status
14 Machine Status Overview of Machine Status You can check machine status and the number of printed pages on the screen. You can also print various reports/lists to check the job history, settings and registered information. Press the <Machine Status> button. <Machine Status>...
Page 275: Machine Information
Machine Information Machine Information On the [Machine Information] screen, you can check the machine configuration and paper tray status, print various reports/lists, and change and set print mode settings. The following shows the reference section for each item. General Information........................ 275 Paper Tray Status ........................
Page 276: Paper Tray Status
14 Machine Status [Machine Configuration] Screen You can check the machine configuration. Select [Machine Configuration]. Check the machine configuration on the screen displayed. • Select [ ] to display the previous screen or Note ] to display the next screen. [Software Version] Screen You can check the software version.
Page 277 Machine Information Select [Print Reports]. Select the type of a report or a list to print. Job Status / Activity Report Select [Job Status / Activity Report]. • To display the [Job Status / Activity Report] screen, press the <Machine Status> button, and then Note select [Machine Information] >...
Page 278 14 Machine Status • To display the [Copy Reports] screen, press the <Machine Status> button, and then select [Machine Note Information] > [Print Reports] > [Copy Reports]. Select [Configuration Report]. Press the <Start> button. Configuration Report You can check the hardware configuration, network information, and print and copy settings of the machine.
Page 279 Machine Information • You can configure the setting for TIFF and JPEG logical printers using Dell Printer Configuration Web Note Tool. PostScript Logical Printers List Prints the list of logical printers created in PostScript. • You can configure the setting for PostScript logical printers using Dell Printer Configuration Web Tool.
Page 280 14 Machine Status You can check the hardware configuration, network information, and print and copy settings of the machine. Note • The contents of [Configuration Report] are identical whether it is printed from [Copy Reports], [Printer Reports], [Scan Reports], or [Fax Reports]. •...
Page 281 Machine Information • The contents of [Configuration Report] are identical whether it is printed from [Copy Reports], [Printer Note Reports], [Scan Reports], or [Fax Reports]. • Folder Selector List You can check the settings for the Folder Sorting feature. • Inbound Fax Spam List You can check the settings for the G3-ID (telephone numbers) for which fax reception is restricted.
Page 282 14 Machine Status • Select All You can print the list of all billing data. Folder List Prints the list of folder settings and the procedure for saving files to folders. Note • [Folder List] appears when the [Tools] button is displayed on the [Home] screen. For information on how to create a folder, refer to "Create Folder"...
Page 283 Machine Information • You cannot output the report to a file. When [Accounting Type] is set to other than [Local Accounting] When [Accounting Type] of each service is set to other than [Local Accounting], the following screen appears, allowing you to print a Meter Report (Print Jobs). Select [Accounting Reports].
Page 284: Automatically Printed Reports/Lists
14 Machine Status Acctg Report (Scan Jobs) You can check the total number of pages scanned with the machine. If the limit is set for the number of pages that can be scanned, you can also check the limit value. [Acctg Report (Scan Jobs)] counts pages from the time at which the data is initialized.
Page 285: Overwrite Hard Disk
Machine Information Multi-Poll Report You can check the result of a multi-poll communication (polling from multiple recipients). The remote terminal name and transmission result/status are recorded. If you set to print this report automatically, it is printed each time a multi-poll transmission is completed.
Page 286 14 Machine Status Off-line The machine does not accept data from a computer. Any data being sent is cancelled and not printed. On-line The machine accepts data from a computer. Select a printer language to set a print mode. Set each item. •...
Page 287 Machine Information Enter [New Value] with the numeric keypad. Select [Save]. Store / Delete Programming For ESC/P-K and HP-GL/2 emulations, you can register settings in memory. You can register up to 20 print modes for ESC/P-K and HP-GL/2 emulations. Select [Store / Delete Programming]. Select [Store Current Selections] or [Delete].
Page 288: Fax Receiving Mode
14 Machine Status Fax Receiving Mode You can set a mode for receiving faxes. Select [Fax Receiving Mode]. Select a fax receiving mode. Manual Receive The machine manually receives faxes from a remote machine. This mode is convenient to confirm the sender or use an external telephone before receiving faxes.
Page 289: Faults
Faults Faults This section describes how to check the information on errors that occurred on the machine. The error history report shows the list of the latest 50 errors. The items printed include the date and time, status code, and error category. The following describes how to print the error history report.
Page 290: Supplies
• If you replace a toner cartridge with a partially used toner cartridge (such as a toner cartridge removed from another Dell C7765dn Color Multifunction Printer), the status displayed may differ from the actual remaining amount. When replacing toner cartridges, we recommend that you use new ones.
Page 291: Billing Information
Billing Information Billing Information On the [Billing Information] screen, you can check the number of pages printed per meter or user. The following shows the reference section for each item. Billing Information ........................291 User Account Billing Information ..................292 Press the <Machine Status>...
Page 292: User Account Billing Information
14 Machine Status • When print data resulting from color conversion using an ICC profile, for example, on the application is Note printed at Auto (Color/B/W), even documents that appear in black-and-white on the monitor are printed in color. In this case, Color Impressions is used for counting the number of prints. •...
Page 293 Billing Information Select a meter to check. Note • The meters are displayed only for the features set to [Enable Accounting] in the Accounting mode. Meter (Copy Jobs) Displays the number of pages copied. Meter (Scan Jobs) Displays the number of pages scanned. Meter (Print Jobs) Displays the number of pages printed.
Page 294 14 Machine Status...
Page 295: 15 Tools
15 Tools Each feature of the machine is set to the factory default (initial) settings, but you can customize these settings in accordance with your environment. To change or customize these settings, enter the System Administration mode and make changes in the [Tools] screen.
Page 296: System Settings Procedure
15 Tools System Settings Procedure To change or customize the system settings, enter the System Administration mode. This section describes the basic procedures for system settings. The following shows the reference section for each procedure. Step 1 Entering System Administration Mode ..............296 Step 2 Entering the System Administrator User ID and Passcode ........296 Step 3 Selecting [Tools] ......................297 Step 4 Selecting a Tab on the [Tools] Screen ................297...
Page 297: Step 3 Selecting [Tools]
System Settings Procedure Step 3 Selecting [Tools] Select [Tools] on the [Home] screen. • When the [Home] screen is not displayed on Note the touch screen, press the <Home> button. Step 4 Selecting a Tab on the [Tools] Screen On the [Tools] screen, select a tab to set. For the settings that can be selected on the [Tools] screen, refer to "Tools Menu List"...
Page 298: E-Mail/Internet Fax Service Settings
15 Tools Fax Service Settings Allows you to configure the fax service settings such as setting defaults, fax control and button settings. For more information, refer to "Fax Service Settings" (P.394). E-mail/Internet Fax Service Settings Allows you to configure the e-mail and Internet fax transmission specifications settings. For more information, refer to "E-mail/Internet Fax Service Settings"...
Page 299: Step 5 Setting A Feature
System Settings Procedure Step 5 Setting a Feature Select any feature. • Select a submenu from the [Group] list, and then select a feature from the [Features] list. Note • Select [ ] or [ ] as required. Select an item to set. After setting the feature, select [Save].
Page 300: Tools Menu List
15 Tools Tools Menu List The following tables list the items that can be set on the [Tools] screen. Note that the some items may not appear depending on the configuration of the machine. System Settings Common Service Settings "Machine Clock/Timers" (P.314) •...
Page 301 Tools Menu List "Paper Tray Settings" (P.321) • "Custom Paper Name/Color" (P.321) • "Paper Tray Attributes" (P.322) • "Customize Paper Supply Screen" (P.322) • "Paper Tray Attributes on Setup Screen" (P.323) • "Paper Tray Attributes During Loading" (P.323) • "Paper Tray Priority" (P.323) •...
Page 302 15 Tools "Plug-in Settings" (P.334) • "Embedded Plug-ins" (P.334) • "List of Embedded Plug-ins" (P.334) "Other Settings" (P.334) • "Offset Stacking (Center Tray)" (P.334) • "Offset Stacking (Center Tray - Upper)" (P.334) • "Offset Stacking (Center Tray - Lower)" (P.334) •...
Page 303 Tools Menu List "Copy Defaults" (P.349) • "Paper Supply" (P.349) • "Reduce/Enlarge" (P.349) • "Output Color" (P.350) • "Output Color (Simple Copy)" (P.350) • "Single Color" (P.350) • "Dual Color - Source Color" (P.350) • "Dual Color - Target Area Color" (P.350) •...
Page 304 15 Tools "Copy Control" (P.354) • "Memory Full Procedure" (P.354) • "Maximum Stored Pages" (P.354) • "Auto Paper Off" (P.354) • "Mixed Size Originals - 2 Sided Copy" (P.354) • "Fine-tune 100%" (P.355) • "ID Card Copy - Reduce/Enlarge" (P.355) •...
Page 305 Tools Menu List "Protocol Settings" (P.363) • "Ethernet Rated Speed" (P.363) • "TCP/IP - IP Mode" (P.363) • "IPv4 - IP Address Resolution" (P.364) • "IPv4 - IP Address" (P.364) • "IPv4 - Subnet Mask" (P.364) • "IPv4 - Gateway Address" (P.364) •...
Page 306 15 Tools Print Service Settings "Allocate Memory" (P.380) • "PostScript Memory" (P.380) • "ART IV, ESC/P, 201H Form Memory" (P.380) • "HP-GL/2 Auto Layout Memory" (P.380) • "Job Ticket Memory" (P.380) • "Receiving Buffer - USB" (P.381) • "Receiving Buffer - LPD" (P.381) •...
Page 307 Tools Menu List "Scan Defaults" (P.388) • "Color Scanning" (P.388) • "Original Type" (P.388) • "File Format" (P.388) • "Optimize PDF For Quick Web View" (P.388) • "Thumbnail - Outgoing E-mail" (P.388) • "Thumbnail - Scan to PC" (P.388) • "Lighten/Darken" (P.388) •...
Page 308 15 Tools "Fax Defaults" (P.395) • "Resolution" (P.395) • "Original Type" (P.395) • "Lighten / Darken" (P.395) • "Mixed Size Originals" (P.395) • "Skip Blank Pages" (P.395) • "Starting Rate" (P.395) • "Delay Start - Specific Time" (P.395) • "Transmission Header Text" (P.395) •...
Page 309 Tools Menu List "Local Terminal Information" (P.402) • "Local Name" (P.402) • "Company Logo" (P.402) • "Machine Password" (P.402) • "Line 1 - Company Logo" (P.402) • "G3 Line 1 - Fax ID" (P.403) • "G3 Line 1 - Dial Type" (P.403) •...
Page 310: Setup
15 Tools Job Flow Service Settings "Job Flow Service Settings" (P.411) • "Pool Server" (P.411) • "Pool Server Login Method" (P.411) • "Job Flow Sheet List Default" (P.411) • "Fax Transfer Resolution" (P.411) Media Print Service Settings "Media Print Service Settings" (P.412) •...
Page 311 Tools Menu List "Stored Programming" (P.423) "Create Job Flow Sheet" (P.423) • "Restrictions on Using Job Flow" (P.424) • "Create New Job Flow Sheet" (P.425) • "Name" (P.426) • "Description" (P.426) • "Keyword" (P.426) • "Send as Fax" (P.426) • "Send as Internet Fax" (P.426) •...
Page 312: Accounting
15 Tools Accounting "Create/View User Accounts" (P.441) • "User ID" (P.442) • "User Name" (P.442) • "Passcode" (P.442) • "E-mail Address" (P.442) • "Device Access" (P.442) • "Service Access" (P.442) • "User Role" (P.443) • "Reset Account" (P.444) • "Reset Total Impressions" (P.444) "View Accounts"...
Page 313 Tools Menu List "Allow User to Disable Active Settings" (P.458) "Job Status Default" (P.459) • "Active Jobs View" (P.459) • "Completed Jobs View" (P.459) "Overwrite Hard Disk" (P.459) • "Number of Overwrites" (P.459)
Page 314: Common Service Settings
15 Tools Common Service Settings In [Common Service Settings], you can make settings relating to the machine's common features. The following shows the reference section for each item. Machine Clock/Timers ......................314 Power Saver Settings ........................317 Audio Tones ..........................317 Screen/Button Settings ......................319 Paper Tray Settings ........................321 Image Quality Adjustment ......................326 Reports............................327...
Page 315 Common Service Settings Select the time format. When you select [12 Hour Clock], set [AM] or [PM]. Specify [Hours] and [Minutes]. Select [Save]. NTP Time Synchronization You can synchronize the machine clock with a time server (NTP: Network Time Protocol), receiving time information from the server.
Page 316: Daylight Savings
15 Tools Printer Lockout You can set the machine to disable printing during the specified time period or to temporarily disable printing. Selecting [On] allows you to set [Set Lockout Duration] and/or [Allow User to Lock Out]. When [Allow User to Lock Out] is selected, the [Lock Out Printer] button needs to be displayed on the right side of the [Home] screen.
Page 317: Power Saver Settings
Common Service Settings • When you send a print job that contains a large amount of data or a print job whose contents take a Note while to be processed, transmission may be timed out before the machine receives the last page of the print job.
Page 318 15 Tools Control Panel Select Tone Set the volume to be sounded when a button displayed on the screen is correctly selected. You can select from [Soft], [Normal], or [Loud]. To disable the sound, select [Off]. Control Panel Alert Tone Set the volume to be sounded when a button that cannot be selected is selected, or an error occurs.
Page 319: Screen/Button Settings
Common Service Settings Stored Programming Tone Set the volume to be sounded while a stored program is being registered. You can select from [Soft], [Normal], or [Loud]. This tone cannot be disabled. Stored Programming Complete Tone Set the volume to be sounded when the call of a stored programming registered is completed. You can select from [Soft], [Normal], or [Loud].
Page 320 [Details] of Job Flow Sheets is entered in other than ASCII characters, the characters may not be displayed properly. When you use Dell Printer Configuration Web Tool to import a CSV file* that includes the characters other than those used for the language selected in [Language], the characters in the file may be garbled or the import may fail.
Page 321: Paper Tray Settings
Common Service Settings First Tab - Reconfirm Recipients Select from [Off], [Always Reconfirm Recipient], and [Reconfirm if Multiple Recipients]. Start Job at Other Tabs Select from [Disabled] and [Enabled]. Note • When you select [Disabled], you cannot confirm the e-mail recipients in other Tabs. Reconfirm Recipient at Other Tabs Select from [Off], [Always Reconfirm Recipient], and [Reconfirm if Multiple Recipients].
Page 322 15 Tools For information about how to enter characters, refer to "Entering Text" (P.57). Paper Tray Attributes You can set the size and type of paper loaded in trays. For more information, refer to "Changing the Paper Settings" (P.244). Change Settings Select this button, if you change the paper size for the tray or the setting of auto paper selection.
Page 323 Common Service Settings Paper Tray Attributes on Setup Screen Select whether or not to display [Paper Tray Attributes] in the [Setup] screen or not. This setting allows you to select the size and type of paper without entering the System Administration mode.
Page 324 15 Tools Custom Size You can enter any size. Set the X width between 98 and 483 mm, and the Y length between 89 and 320 mm in 1 mm increments. Note • For envelopes, enter the size with the flap size excluded. Auto Tray Switching Control Set the alternative tray or paper when running out of paper loaded in the tray selected.
Page 325 Common Service Settings Setting values Meaning Plain G (80-105 gsm) Normally, do not select this value. Plain S (60-105 gsm) This is for custom settings. Heavyweight (HW) A (106-169 Default setting for heavyweight 1 paper. The image quality is gsm) suitable for the bond paper and eco-friendly paper that is made of 100% of farmed trees.
Page 326: Image Quality Adjustment
15 Tools Image Quality Adjustment You can set the image quality and calibration settings. Image Quality You can select the image quality processing method when the machine scans a document. Photo & Text Recognition Allows you to change a level with which the machine determines a document as text or photos.
Page 327: Reports
For more information, refer to "Executing Calibration" (P.265). When the printed colors do not seem to have been corrected properly despite regular calibration, contact Customer Support at dell.com/contactdell. Screen Type Select from [Copy Job 1], [Copy Job 2], [Print Job 1], and [Print Job 2].
Page 328 15 Tools Job History Report Select whether or not to automatically print a Job History Report when a total of 50 jobs have been processed. All jobs are automatically listed on the printed report. For information on how to print a Job History Report manually, refer to "Print Reports" (P.276). Activity Report Select whether or not to automatically print an Activity Report when a total of 100 communication results have been accumulated.
Page 329: Maintenance
Data deleted by initialization includes supplementary fonts and ESC/P forms. Delete All Data This feature is designed to prevent the leakage of confidential information of a customer when the machine is returned to Dell. By executing [Start], all data registered on the machine is deleted. Note •...
Page 330: Watermark
15 Tools Adjust Paper Registration Allows you to adjust the print image position vertically and horizontally. Enter values from - 2.0 to + 2.0, and select [Adjust]. When you enter the [Number of Sheets] value and select [Sample Printout], the machine prints a sample with the image position adjusted.
Page 331 Common Service Settings • The Watermark will be printed in black on faxes regardless of this setting. Note Density Specify the density of watermark. You can select from [Lighten], [Normal], and [Darken]. Watermark/Background Contrast Specify the contrast level of watermark text and pattern. You can select a level from 1 to 9.
Page 332: Force Annotation
15 Tools Force Annotation The string such as a user name and a date (Annotation) is forcibly printed out according to the layout template associated with each job type. • When a watermark or Universal Unique ID is to be printed on the copies, it may overlap the text printed Note by the Force Annotation feature.
Page 333: Print Universal Unique Id
Common Service Settings • You can associate a layout template with Client Print when a print job is sent from a computer. Note • You can associate a layout template with Print Stored File when printing a file in a folder. Delete Layout Template Deletes a layout template.
Page 334: Plug-In Settings
15 Tools Select the notification timing from [Notify at the End of Job] or [Notify when Error Only]. E-mail Addresses 1 to 5 Specify the e-mail addresses to notify the result of the jobs. Note • When you select [Save] to exit this screen without specifying an e-mail address, the setting of [Targeted Jobs] or [E-mail Message] is deleted.
Page 335 (print job) respectively. • An optional component is required to use this feature. For more information, contact Customer Note Support at dell.com/contactdell. Booklet Offset When [Offset Stacking (Center Tray)] or [Offset Stacking (Right Middle Tray)] is set to [Offset per Set], the paper is output to the tray by being slightly displaced by set. If, however, [Fold &...
Page 336 15 Tools Refer to the following tables for a combination of sizes that can be detected automatically. Paper size group AB series (8 × 13") AB series Loading Position Size / Orientation 5.5 × 8.5" 5.5 × 8.5" 7.25 × 10.5" 8 ×...
Page 337 Common Service Settings Paper size group AB series (8 × 13") AB series Loading Position Size / Orientation 16 K (mainland China) 16 K (mainland China) (mainland China) Postcard Envelope (120 x 235 Envelope (90 x 205 Envelope (240 x 332 Envelope (162 x 229 Envelope (229 x 324 Envelope (235 x 120...
Page 338 15 Tools Paper size group AB series (8 × 13") AB series Loading Position Size / Orientation Photograph 2L (5 × 7") Postcard (6 × 9") Available Not available...
Page 339 Common Service Settings AB series AB series Paper size group (8 K / 16 K) (8 × 13" / 8 × 14") Loading Position Size / Orientation 5.5 × 8.5" 5.5 × 8.5" 7.25 × 10.5" 8 × 10" 8 × 10" 8.5 ×...
Page 340 15 Tools AB series AB series Paper size group (8 K / 16 K) (8 × 13" / 8 × 14") Loading Position Size / Orientation 16 K (mainland China) 16 K (mainland China) (mainland China) Postcard Envelope (120 x 235 Envelope (90 x 205 Envelope (240 x 332 Envelope (162 x 229...
Page 341 Common Service Settings AB series AB series Paper size group (8 K / 16 K) (8 × 13" / 8 × 14") Loading Position Size / Orientation Photo 2L (5 × 7") Postcard (6 × 9") Available Not available...
Page 342 15 Tools Paper size group Inch series Loading Position Size / Orientation 5.5 × 8.5" 5.5 × 8.5" 7.25 × 10.5" 8 × 10" 8 × 10" 8.5 × 11" 8.5 × 11" 8.5 × 13" 8.5 × 14" 11 × 17" 12 ×...
Page 343 Common Service Settings Paper size group Inch series Loading Position Size / Orientation 16 K (mainland China) 16 K (mainland China) (mainland China) Postcard Envelope (120 x 235 Envelope (90 x 205 Envelope (240 x 332 Envelope (162 x 229 Envelope (229 x 324 Envelope (235 x 120 Envelope (114 x 162...
Page 344 15 Tools Paper size group Inch series Loading Position Size / Orientation Postcard (6 × 9") Available Not available Millimeters/Inches Allows you to select unit of measurement displayed on the screen from [Millimeters] or [Inches]. Keyboard Input Restriction Allows you to select whether or not to restrict the display of the virtual keyboard of the machine.
Page 345 Common Service Settings Select [On]. Select [New Encryption Key], and enter an encryption key of 1 to 12 single-byte characters, and then select [Save]. Select [Re-enter Encryption Key]. Enter the same encryption key, and then select [Save]. Select [Save]. Data Restoration The encrypted data cannot be restored in the following cases: •...
Page 346 15 Tools Encryption Key for Confidential Data Allows you to set an encryption key to encrypt confidential information such as the passcode of the system administrator and a folder. Encrypting confidential information prevents a network hacking and an unauthorized access to the information. Enter an encryption key of 4 to 12 single-byte characters using alphanumeric characters.
Page 347: Software Download
You can select whether or not to permit software downloading. This feature is for service representative use. For more information, contact Customer Support at dell.com/contactdell. Drum Cartridge Conservation Mode Specifies the operation when [Auto Detect] is selected for [Output Color]. Select either [On] or [Off].
Page 348: Copy Service Settings
15 Tools Copy Service Settings In [Copy Service Settings], you can configure settings related to the Copy feature. The following shows the reference section for each procedure. Copy Tab - Features Allocation ....................348 Preset Buttons ..........................349 Copy Defaults ..........................349 Copy Control..........................354 Original Size Defaults......................356 Reduce/Enlarge Presets......................357 Custom Colors .........................357...
Page 349: Preset Buttons
Copy Service Settings Select a feature to display, and select [Save]. Note • Select [ ] to display the previous screen or [ ] to display the next screen. Repeat steps 2 and 3 as required, and then select [Save]. Preset Buttons Paper Supply - Button 2 - 5 You can select the paper tray displayed in the second to fifth buttons in [Paper Supply] on...
Page 350 15 Tools When the default value of [Paper Supply] is set to [Auto Select], [Auto %] cannot be selected for [Reduce/Enlarge]. For information on the Reduce/Enlarge Preset buttons, refer to "Reduce/Enlarge Presets" (P.357). Output Color Set the default value for [Output Color] in the [Copy] screen. When [No Default] is selected, select the output color in the [Copy] screen before making copies.
Page 351 Copy Service Settings Contrast Set the default value for [Contrast] of [Image Enhancement] in the [Image Quality] screen. Sharpness Set the default value for [Sharpness] of [Image Options] in the [Image Quality] screen. Saturation Set the default value for [Saturation] of [Image Options] in the [Image Quality] screen. Background Suppression Set the default value for [Suppress Background] of [Image Enhancement] in the [Image Quality] screen.
Page 352 Separators] in the [Copy] and [Output Format] screens. Output Destination Set the default value for [Output Destination/Offset] under [Copy Output] in the [Copy] and [Output Format] screens. Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell.
Page 353 Copy Service Settings Output Destination (Simple Copy) Set the output destination when you start copying from the [Simple Copy] screen. • If paper cannot be output to the tray you set, the destination may be changed automatically. Note • When the [Simple Copy] screen is displayed, you can confirm the output destination on the [Review] screen, which can be displayed by pressing the <Shortcut 2>...
Page 354: Copy Control
15 Tools Bates Stamp - Position on Side 1 and Side 2 Set the default value for [Position] displayed when [Bates Stamp] is selected for [Annotations] in the [Output Format] screen. Bates Stamp - Font Size Set the default value for [Font Size] under [Font Size] displayed when [Bates Stamp] is selected for [Annotations] in the [Output Format] screen.
Page 355 Copy Service Settings • When the side 1 and side 2 are different sizes and if the side 2 is copied on the sheet on which the side Note 1 has been printed, a part of the image may be missing. Copy to new sheet Side 2 is copied as side 1 on a new sheet of paper.
Page 356: Original Size Defaults
15 Tools Annotations - Comment Density Set the translucency of the comment printed as annotation. You can select from three translucency values: Darken, Normal, and Lighten. Darken represents no translucency. Note • If a stamp set to [Darken] density is printed over text, the text may be unreadable. Comment Position - Top Left, - Top Center, - Top Right, - Left Center, - Center, - Right Center, - Bottom Left, - Bottom Center, and - Bottom Right You can adjust the position to print a comment finely.
Page 357: Reduce/Enlarge Presets
Copy Service Settings Reduce/Enlarge Presets Set the magnifications displayed as [Preset %] which are displayed when [Proportional %] is selected under [Reduce/Enlarge] in the [Copy] screen. You can assign any magnification to the Reduce/Enlarge Preset buttons other than [100%] and [Auto %]. Custom Colors Set the custom colors used for [Single Color] and [Dual Color] in the [Output Color] screen.
Page 358: Connectivity & Network Setup
For information on Connectivity and Network Settings, refer to "Printer Environment Settings" (P.469) or "E-mail Environment Settings" (P.487). If you use Dell Printer Configuration Web Tool, more detailed settings are possible. For more information, refer to "Dell Printer Configuration Web Tool Settings" (P.461).
Page 359 Connectivity & Network Setup Auto Eject Time Configure the time that the data so far received by the machine will automatically be printed since data is no longer sent to the printer. You can enter a time between 5 and 1275 seconds in 5 seconds increments. Adobe Communication Protocol •...
Page 360 15 Tools Port Status Select [Enabled] to use IPP. Set this when you want to use IPP (Internet Printing Protocol) to print via the Internet. Added Port Number Select [Disabled] when you want to set the machine does not accept IPP from other than the standard port number, or select [Enabled] when accepts all port numbers.
Page 361 Connectivity & Network Setup • Select a communication mode to send data scanned via FTP from [Passive Mode] and [Active Mode]. Note [Passive Mode] is selected by factory default. You can change the setting from Dell Printer Configuration Web Tool. Receive E-mail Port Status Select [Enabled] when you receive e-mails or Internet faxes.
Page 362 WebDAV, and Web Services on Devices (WSD)). WebDAV Port Status Select [Enabled] when you use an application program such as Dell Network Scanner Utility 3 to access folders in the machine. Note • You cannot select [Port Number] and [Operation Time-Out], if WebDAV port is disabled.
Page 363: Protocol Settings
Connectivity & Network Setup ThinPrint Port Status You can use the machine for print in the ThinPrint environment. The machine decompresses and prints the compressed print data sent from the server. ® Select [Enabled] when you use ThinPrint Port Number Enter a port number for ThinPrint from 1 to 65535.
Page 364 15 Tools IPv6 Mode Select this option for IPv6. Dual Stack Select this option for an environment using both IPv4 and IPv6. IPv4 - IP Address Resolution Allows you to select a method for obtaining the IP address, subnet mask, and gateway address.
Page 365 • [IPv4 - IP Filter] applies to all features using TCP/IP, such as Print, and Store to Folder. • To set the IPv4 IP addresses that the machine accepts connection from, use [IP Filtering] in Dell Printer Configuration Web Tool. For more information, refer to "Dell Printer Configuration Web Tool Settings"...
Page 366: Machine's E-Mail Address/Host Name
Applications services, and Dell Printer Configuration Web Tool. • To set the IPv6 addresses that the machine accepts connection from, use [IP Filtering] in Dell Printer Configuration Web Tool. For more information, refer to "Dell Printer Configuration Web Tool Settings"...
Page 367: Proxy Server Settings
Connectivity & Network Setup Domain Name Enter the domain name with up to 64 single-byte characters. Proxy Server Settings Configure the settings for a proxy server. Configure a proxy server when using inbound/outbound access. Note • Do not set this item unless you use services requiring proxy server settings. Use Proxy Server Select whether or not to use a proxy server.
Page 368: Outgoing/Incoming E-Mail Settings
15 Tools HTTPS Proxy Server Login Name Enter a login name of the HTTPS proxy server. Up to 31 characters are allowed. HTTPS Proxy Server Password Enter a password of the HTTPS proxy server. Up to 31 characters are allowed. Outgoing/Incoming E-mail Settings Set e-mail transmission and reception settings.
Page 369: Remote Authentication/Directory Service
Connectivity & Network Setup SMTP Server Port Number Enter a port number in the range from 1 to 65535. The default value is 25. Note • Do not use the numbers assigned to the other ports. E-mail Send Authentication Select one from [Off], [POP before SMTP], or [SMTP AUTH]. Note •...
Page 370 15 Tools Primary Server Name/Address Enter the primary server name or IP address. Note • For IPv4, enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from 0 to 255. • For IPv6, enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a hexadecimal value.
Page 371 Connectivity & Network Setup The default value is 389. Note • Do not use the numbers assigned to the other ports. Authentication Method Select a method to perform LDAP authentication from [Direct Authentication] and [Authentication of User Attributes]. • Direct Authentication User ID and password entered by a user are used for LDAP authentication.
Page 372 15 Tools • This item is displayed when [Passcode Entry for Smart Card Login] under [Tools] > [Authentication/ Note Security Settings] > [Authentication] > [Passcode Policy] is set to [Off]. Login Credentials to Search Entries Select which users are allowed to search the Address Book. You can select from [Remotely Authenticated User] or [System].
Page 373 Connectivity & Network Setup Search Entries by Given Name Set whether or not to use [Attribute Type of Given Name] when a name is used as a search key. Attribute Type of Name Set the recipient name attribute type. Enter a field attribute name to be used as a recipient name from user information registered on the LDAP server.
Page 374: Security Settings
15 Tools SMB Server Settings SMB Server Setup Select the server specification method from [By Domain Name] and [By Domain & Server Names/IP Address]. According to the option you selected here, set [Domain Name] and [Server Name/IP Address] for SMB servers 1 to 5 respectively. The setting for SMB server 1 is used as the default setting for authentication.
Page 375 Connectivity & Network Setup • Disabled The machine does not communicate in SSL/TLS. • STARTTLS (If Available) The machine verifies the certificate and communicates in SSL/TLS. If the verification fails, the machine does not communicate in SSL/TLS. • STARTTLS The machine verifies the certificate and communicates in SSL/TLS. If the verification fails, the machine cannot perform communication.
Page 376 15 Tools Message Encryption Method Set the encryption method for mail contents. Select from [3DES], [RC2-40], [RC2-64], [RC2-128], [AES-128], [AES-192], and [AES-256]. Split Encrypted E-mail Select whether or not to split an outgoing encrypted e-mail for each recipient. Split Encrypted Internet Fax Select whether or not to split an outgoing encrypted Internet fax for each recipient.
Page 377 Select a certificate for IPSec communications. Select a certificate when [IKE Authentication Method] is set to [Authenticate by Digital Signature]. A self-signed certificate created by Dell Printer Configuration Web Tool cannot be used. For more information on a certificate, refer to "Types of Certificate" (P.518).
Page 378 15 Tools Authentication Method Select from [EAP-MD5], [EAP-MS-CHAPv2], [PEAP/MS-CHAPv2], or [EAP-TLS]. Login User Name Enter the login user name with up to 128 characters. Login Password Enter the login password with up to 128 characters. Server Certificate Verification Select whether or not to verify a server certificate when [PEAP/MS-CHAPv2] is selected in [Authentication Method].
Page 379: Other Settings
Connectivity & Network Setup Other Settings You can set the following network related items: Protocol to Receive E-mail Select from [SMTP] or [POP3] depending on your environment. Add Domain Name to User Name Select whether or not to add domain names to user names. Output Destination for E-mail Specify an output destination for e-mail print.
Page 380: Print Service Settings
Print Service Settings In [Print Service Settings], you can configure settings related to the Print feature. Using Dell Printer Configuration Web Tool, you can make more detailed settings. For more information, refer to "Dell Printer Configuration Web Tool Settings" (P.461).
Page 381 Print Service Settings Receiving Buffer - USB Set the receiving buffer for USB. You can specify a value from 64 to 1024 KB in 32 KB increments. Receiving Buffer - LPD Note • You may not be able to change the [Receiving Buffer - LPD] setting because of the setting of [LPD Print Queue].
Page 382: Delete Form
15 Tools Receiving Buffer - IPP No Spooling Does not use spooling. While IPP printing is performed for one client, data cannot be received over the same interface from another client. Specify a value for the dedicated IPP receiving buffer memory capacity from 64 to 1024 KB in 32 KB increments.
Page 383 Print Service Settings Substitute Tray When there is no tray containing the paper size selected by the Auto Paper selection, select whether or not to print with paper loaded in another paper tray. In the event of using a substitute tray, select the paper size from [Use Larger Size], [Use Closest Size], or [Select Tray 5].
Page 384 15 Tools Resume Job After Print Error Set whether or not to automatically cancel a print job when the print job was suspended because of an error. Note • The machine will enter the off-line state to restrict subsequent print jobs. Job Resumes Automatically Automatically cancels the print job to print subsequent jobs.
Page 385 Print Service Settings Start Sheet & End Sheet Prints a banner sheet before and after a print job. Allow Print Driver to Override Select the check box to print a banner sheet according to the banner sheet print settings of the print driver.
Page 386 15 Tools Compatible Mode ® Uses the Microsoft -compliant mode to process print tickets. LPD Print Queue Set the LPD print sequence. Note • If you change the [LPD Print Queue] setting, the [Receiving Buffer - LPD] setting may automatically be changed.
Page 387: Scan Service Settings
Scan Service Settings Scan Service Settings You can configure settings related to the Scan services. Note • When [Scan to Fax Server] is selected in the System Settings, [Scan Service Settings] is replaced with [Scan/Fax Service Settings]. For information on scanner environment settings, refer to "Scanner Environment Settings" (P.495). The following shows the reference section for each setting.
Page 388: Scan Defaults
15 Tools Reduce/Enlarge - Buttons 2 to 5 This item can be set when [Reduce/Enlarge] is selected for one of the features that appear in the second to the fourth column in [1st Tab - Features Allocation]. Select the magnification ratio displayed in [Reduce/Enlarge] from the Reduce/Enlarge Presets registered.
Page 389 Scan Service Settings Background Suppression Set the default value for [Background Suppression] of [Image Enhancement] in the [Advanced Settings] screen. Shadow Suppression Set the default value for [Shadow Suppression] in the [Advanced Settings] screen. Color Space Set the default value for [Color Space] in the [Advanced Settings] screen. Note •...
Page 390: Scan To Pc Defaults
15 Tools Store & Send Link - E-mail Subject Set the default value for the subject used for the Store & Send Link feature. Up to 128 characters can be entered for the subject. For more information on the Store & Send Link feature, refer to "Step 2 Selecting the Features" (P.160).
Page 391: Original Size Defaults
Scan Service Settings Original Size Defaults Set the document size displayed in [Original Size] in the [Layout Adjustment] screen. You can assign a document size to each of the 17 buttons other than [Auto Detect]. If you frequently use non-standard size paper for scanning, assigning the paper sizes to the buttons will save your time to specify the size each time.
Page 392: Other Settings
15 Tools Other Settings You can configure other settings related to the Scan services specifications. Memory Full Procedure If there is insufficient hard disk memory while scanning a document, a screen appears asking you how you want to handle the partially stored data. Set the process you want the machine to perform for the partially stored data after a certain time has elapsed in the confirmation screen.
Page 393 Scan Service Settings Display Message at End of Scanning Displays a scan completion message. Display Scan & Transfer Screens Displays the transfer screen after scan completion. The scan completion message is not displayed. Display Message at End of Transfer Displays a transfer completion message. Searchable - Page Orientation Set whether or not to handle the character orientation to be upright when the machine scans a document with OCR (Optical Character Recognition).
Page 394: Fax Service Settings
Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. • You can register new address book entries in [Add Address Book Entry] under [Setup]. For more information, refer to "Add Address Book Entry" (P.431).
Page 395: Fax Defaults
Adjustment] screens to [2 Sided (First Page 1 Sided)]. Note • This feature is for service representative use. For more information, contact Customer Support at dell.com/contactdell. Starting Rate Set the default value for [Starting Rate] in the [Fax/Internet Fax Options] screen.
Page 396: Fax Control
15 Tools Internet Fax Subject Set the default value for [Internet Fax Subject] in the [Fax/Internet Fax Options] screen. Up to 128 single-byte characters can be entered for the subject. Internet Fax Encryption Set the default value for [Encryption] in the [Fax/Internet Fax Options] screen. Note •...
Page 397 Fax Service Settings • Enter Once Only No need to re-enter the group recipient. • Enter Twice Re-entering the group recipient is required. Broadcast Checkbox on 1st Tab Specify whether or not to show the [Enable Broadcast] checkbox in the [Fax/Internet Fax] screen to explicitly express broadcast directions.
Page 398 15 Tools Saved Faxes - Auto Delete When [Yes] is selected for [Save Undelivered Faxes], set whether or not to automatically delete saved faxes in 24 hours. Transmission Interval Specify a value for the interval between the end of one transmission and the beginning of the next, from 3 to 255 seconds in 1 second increments.
Page 399 Fax Service Settings Tray Mode Specify the paper tray for printing the received fax document. Only the specified paper tray will be used for printing the received document. Multiple paper trays can be specified except for Tray 5. If the fax document cannot be printed on the paper loaded in the specified paper trays, the machine displays a message stating that it will be printed on the paper loaded in Tray 5.
Page 400 Fax Data in Folder Priority 1 to 3 Set the priority to display the fax information received using folders. For instance, when using Dell Network Scanner Utility 3, the fax information is displayed in the [Recipient] section of the file list screen.
Page 401: Fax Received Options
Fax Service Settings Block Unknown Fax Numbers Set whether or not to receive faxes from unknown G3-ID fax numbers. When [Yes] is selected, the machine does not receive faxes from unknown fax numbers. Fax Received Options Fax Received Options allows you to specify a method for classifying received fax documents into specified folders.
Page 402: Original Size Defaults
15 Tools Variable % You can specify a magnification from 50 to 400% in 1% increments. Original Size Defaults You can set the original sizes displayed in [Original Size] in the [Layout Adjustment] screen. You can assign original sizes to the buttons other than [Auto Detect]. If you frequently use non-standard size paper for scanning, setting non-standard size as the default will save your time to specify the size each time.
Page 403: Internet Fax Control
Fax Service Settings G3 Line 1 - Fax ID When using G3 communications, register the G3 ID. The G3 ID is normally set to the local terminal fax number. Specify a G3 ID with up to 20 digits using the keyboard displayed or the numeric keypad. Note •...
Page 404 15 Tools Profile for Broadcast Job Set the default value for an Internet fax profile when performing an Internet fax broadcast send. A profile is specified to restrict attribute information such as image resolution and paper size for transmissions between Internet Fax-enabled machines. Note •...
Page 405 • An optional component is required to use this feature. For more information, contact Customer Note Support at dell.com/contactdell. Fax Transfer from Address Book Set whether to permit forwarding of Internet fax data received by e-mail via SMTP when the forwarding destination is not registered on the Address Book.
Page 406: E-Mail/Internet Fax Service Settings
15 Tools E-mail/Internet Fax Service Settings In [E-mail/Internet Fax Service Settings], you can configure settings related to the e-mail and the Internet Fax service. On the [Tools] screen, select [System Settings] > [E-mail/Internet Fax Service Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.296). Select an item to set or change.
Page 407 E-mail/Internet Fax Service Settings Automatically notifies the sender that the e-mail has been processed. Read Receipts When an e-mail is sent from the machine, select whether or not to use the Read Receipts feature. The Read Receipts feature is disabled. Uses the Read Receipts feature.
Page 408 15 Tools Allow Casual Users to Edit From Field Set whether or not to protect e-mail addresses from being changed by unregistered users under [From] on the [E-mail] tab. Allow Guest Users to Edit From Field Set whether or not to protect e-mail addresses from being changed by guest users under [From] on the [E-mail] tab.
Page 409: Address Book Settings
Specify the default speed dial to display at the top of the [Fax Address Book] screen. Set the number from 1 to 2000. Note • Available numbers to assign to speed dials depend on the configuration of your machine. For more information, contact Customer Support at dell.com/contactdell.
Page 410: Folder Service Settings
15 Tools Folder Service Settings In [Folder Service Settings], you can configure settings to handle files stored in folders. On the [Tools] screen, select [System Settings] > [Folder Service Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.296). Select an item to set or change.
Page 411: Job Flow Service Settings
Job Flow Service Settings Job Flow Service Settings In [Job Flow Service Settings], you can configure the settings related to the Job Flow. The Job Flow is a function to perform a series of jobs registered. Also, in [Job Flow Service Settings], you can configure a pool server. As for [Pool Server], [Pool Server Login Method], and [Job Flow Sheet List Default], however, leave the default settings unchanged because a pool server is not available for the machine.
Page 412: Media Print Service Settings
15 Tools Media Print Service Settings In [Media Print Service Settings], you can select the paper trays displayed for [Paper Supply] in the [Media Print - Text] and [Media Print - Photos] screens. You can import and print image data (DCF1.0 (Exif 2.0 - 2.2 compliant JPEG/TIFF files)) from a digital camera and document files (PDF, TIFF, XML Paper Specification (XPS), or JPEG (JFIF)).
Page 413: Stored File Settings
Stored File Settings Stored File Settings In [Stored File Settings], you can select whether to automatically delete files stored to the folders of the machine. Set the expiration date and the time of deletion. You can also specify the types of the files to delete. On the [Tools] screen, select [System Settings] >...
Page 414 15 Tools Display Details of Stored Print Job List Set whether or not to display detailed information such as output color and 2 sided in the stored job list of print files (Charge Print, Secure Print, Sample Print, or Delayed Print). When you select [On], detailed information is displayed in the list.
Page 415: Web Applications Service Setup
Preparations Download a root certificate (CA certificate) of the root certification authority, which issues the server certificate for the remote server to be connected, to a computer connected to Dell Printer Configuration Web Tool. The CA certificate formats that can be used are as follows: •...
Page 416 [Reboot Machine]. The machine reboots and the setting values are enabled. Import the root certificate of the remote server. 1) Refresh the web browser to reload Dell Printer Configuration Web Tool. Note • An address beginning with "https" instead of "http" is displayed in the address box in the web browser.
Page 417: Server Setup
Web Applications Service Setup Server Setup This section describes how to register a server on access web applications. Note • If there are one or more servers to register, it is helpful to assign the servers to the buttons displayed on the [Home] screen.
Page 418: Other Settings
15 Tools Use User ID • No - When [Login Type] is set to [Login to Remote Accounts]: The machine accesses the remote service using the user information authenticated on the machine. - When [Login Type] is set to [No Login Required] or [Login to Local Accounts]: The machine prompts the user to input User ID and password to access Web applications.
Page 419: Web Browser Setup
Web Browser Setup Web Browser Setup In [Web Browser Setup], you can configure the settings for the web browser to be used when the machine accesses a web application using the Web Applications feature. Remote access allows you to view web application services, which are compatible with the machine, directly on the touch screen, to upload a document that has been scanned on the machine to the web applications, and to directly select and print a document that is stored in the remote server.
Page 420 15 Tools Enable File Printing Specify whether to use the File Printing feature. The File Printing feature allows you to directly print the printable files obtained from the remote Web server.
Page 421: Setup
Setup Setup In [Setup], you can create or update folders, job flows, and the Address Book. The following shows the reference section for each setting. Create Folder........................... 421 Stored Programming ....................... 423 Create Job Flow Sheet......................423 Create Job Flow Sheet Keyword ..................... 431 Add Address Book Entry ......................
Page 422 After the file is printed, or is retrieved by an external source, it is automatically deleted. Note • If you select [Yes], a file is not deleted when retrieved from Dell Printer Configuration Web Tool. Delete Expired Files Specify whether or not to enable the operation to delete files stored in a folder at a specified time after a retention period has elapsed.
Page 423: Stored Programming
Setup Deletes expired files at the specified time. If, however, the expiration date has not been specified, files are not deleted even when [Yes] is selected. Note • When the machine is off at the deletion time of an expired file, the file is deleted next time the deletion time comes after the machine is turned on.
Page 424 15 Tools To start a job flow automatically, you must link the job flow to a folder. When a file is stored in the folder, it is automatically processed in accordance with the job flow sheet linked. Note • To link a folder with a job flow sheet created with [Create Job Flow Sheet], start from [Send from Folder] or [Create Folder].
Page 425 Setup Sheet Filtering You can filter the job flow sheets to display. Select the filtering conditions, and then select [Save]. Note • The screen displayed varies depending on the Login Type selected. • Owner Filters job flow sheets by owner type. •...
Page 426 15 Tools Delete Deletes all setting values of the selected item. Edit Confirm or change the settings of the selected item. Close Menu Deselect the selected item. Name Set the name for the job flow sheet with up to 128 single-byte characters. Description Set the description of the job flow sheet with up to 256 single-byte characters.
Page 427 Setup Speed Dial Specify an address with a speed dial. Enter the speed dial with the numeric keypad, and select [Save]. The address specified appears in [Name/E-mail Address] in the [Send Internet Fax] screen. New Recipient Specify a new address. The address specified appears in [Name/E-mail Address] in the [Send Internet Fax] screen.
Page 428 15 Tools New Recipient Specify a new address. The address specified appears in [Name/E-mail] in the [Send E-mail] screen. Name/E-mail Address Displays the recipient name or e-mail address specified. Subject Enter a subject using the keyboard displayed. Delete Recipient Deletes all information for the selected recipient information. Edit Displays the [Edit Recipient] screen, which allows you to check or change the recipient selected.
Page 429 Setup File Format Specify an output file format. Resend Attempts Set whether or not to try sending again if a transmission fails. If you select [On], set the number of resend attempts and interval. • Resend Attempts Set the transmission retry count from 1 to 5. •...
Page 430 15 Tools • Shared Name: Up to 64 single-byte characters • Save in: Up to 128 single-byte characters • User Name: For domain users: up to 97 characters with the format of "user name@domain name" or "domain name\user name" (user name and domain name must be up to 32 and 64 single-byte characters, respectively) For local users: up to 32 single-byte characters •...
Page 431: Create Job Flow Sheet Keyword
Setup When to Notify Select the e-mail notification timing from [When file is stored] and [At the end of Job Flow]. Delete Recipient Deletes all information for the selected recipient. Edit Allows you to check or change the recipient selected. Close Menu Deselects the selected item.
Page 432 Group Recipients feature cannot be used to specify such addresses. • You can register, edit, delete, or view the Address Book from Dell Printer Configuration Web Tool. Select [Add Address Book Entry].
Page 433 Setup When selecting [E-mail] as the address type The following items appear: • Address Type • Given Name • E-mail Address • Custom Item 1 (Telephone Number*) • Name • Custom Item 2 (Office*) • Index • Custom Item 3 (Department*) •...
Page 434 15 Tools Name Enter a recipient name with up to 18 single-byte characters. For information about how to enter characters, refer to "Entering Text" (P.57). Index You can register a single alphanumeric index character so that you can use it as a search keyword when the registered recipients are listed in alphabetical order.
Page 435 Setup For more information on the certificate, refer to "Encryption and Digital Signature Settings" (P.517). Transfer Protocol Set the transfer protocol. You can select either [FTP] or [SMB]. Server Name/IP address Enter a name or an IP address of a forwarding destination server. Shared Name (SMB Only) Enter the shared name set for the SMB folder.
Page 436 15 Tools Fax Number Enter a fax number with up to 128 digits. For information about how to enter characters, refer to "Entering Text" (P.57). Index You can register a single alphanumeric index character for use as a keyword to search with the Address Book.
Page 437 Setup Delay Start Set whether or not to use a delayed start transmission. If the machine's system clock is set to the 24-hour display, [AM] and [PM] do not appear. For information on the system clock, refer to "Time" (P.314). Remote Folder Select whether or not to send a fax or an Internet fax to a recipient's folder.
Page 438 15 Tools To print a document also at the relay station, under select [On] for [Print at Relay Station]. Select [Save]. Billing - Day Time, Billing - Night Time, Billing - Midnight Set the connection time for one unit charge in each of the time bands (daytime/night/ midnight).
Page 439: Create Fax Group Recipients
Setup Create Fax Group Recipients You can register addresses for broadcast transmission as a group. Each group can include up to 20 address numbers. The maximum number of groups that can be registered is 50. Note that recipients to be added to a group must be registered in the speed dials on the Address Book.
Page 440: Add Fax Comment
15 Tools Add Fax Comment You can register comments to be printed on cover sheets. A maximum of 50 comments can be registered, each of which can be up to 36 single-byte characters. For information about how to enter characters, refer to "Entering Text" (P.57). Paper Tray Attributes Set a paper size and a paper type load in each tray.
Page 441: Accounting
Accounting Accounting In [Accounting], you can register the users that will use the machine, and set the operation settings of the Accounting feature. For more information about this feature, refer to "Authentication and Accounting Features" (P.531). The following shows the reference section for each setting. Create/View User Accounts ....................
Page 442 15 Tools Select [Close]. User ID Enter a user ID to use the machine. Up to 32 single-byte characters are allowed. User Name Set a user name. Up to 32 single-byte characters are allowed. For information about how to enter characters, refer to "Entering Text" (P.57). Passcode Set a passcode.
Page 443 Accounting • Free Access The feature is not restricted. • No Access to Copy/Fax/Scan/Print Service Allows you to restrict the use of the Copy, Fax, Scan, or Print service. Account Limit Set the maximum number of pages for copying, scanning, or printing. You can specify a number from 1 to 9,999,999 (7 digits) pages in 1 page increments.
Page 444: View Accounts
15 Tools Reset Account Deletes all registered information for a selected user. Reset Deletes the registered user data. Once deleted, the data cannot be restored. Note • All job flow sheets, folders, and files within folders belonging to the user are deleted. If the user is owner of a large amount of material (when a large quantity of files is left remaining within a folder for example), the deletion will take a considerable time.
Page 445: System Administrator's Meter (Copy Jobs)
Accounting All Account Limits Resets the maximum number of pages for all users to the default (9,999,999 pages). Total Impressions Resets all accounting data for all users including the system administrator. The number of pages is also reset to 0. All Authorization Groups Delinks users from authorization groups, and links those users to the default authorization group.
Page 446: Accounting Login Screen Settings
15 Tools • When [Network Accounting] is selected, users are prompted to enter their Account ID on the [Login] Note screen that is displayed when attempting to use services required for accounting. For more information on Network Accounting, refer to "Types of Account Administration" (P.537). ColorTrack Accounting is carried out based on the user information and account information pre- registered on the machine.
Page 447: Fax Billing Data
Accounting Mask User ID (***) You can set how an entered user ID is shown on the screen. Use this feature to enhance security as required. Show As you enter the user ID, the characters are echoed on the screen in the normal way. Hide As you enter the user ID, the character string is hidden as a row of asterisks (*****).
Page 448: Accounting/Billing Device Settings
• Optional components or related products are required to use the features. For more information, contact Customer Support at dell.com/contactdell. Connect with Account/Billing Device Allows you to select whether or not to use the connected accounting or billing device from [None] or [Connected].
Page 449 Accounting Track Scan/Fax Jobs The feature is effective for the Scan, Fax, and Internet Fax services. Select whether or not to track billing information for the scan, fax, and Internet fax jobs. Select from [No Tracking] and [Track with Accounting/Billing Device]. Interrupt Mode The feature is effective for the Copy service.
Page 450: Authentication/Security Settings
15 Tools Authentication/Security Settings In [Authentication/Security Settings], you can configure the authentication and security settings. For more information about the feature, refer to "Authentication and Accounting Features" (P.531). The following shows the reference section for each setting. System Administrator Settings....................450 Authentication .........................451 Allow User to Disable Active Settings..................458 Job Status Default........................459...
Page 451: Authentication
Authentication/Security Settings For more information about [Passcode Entry for Control Panel Login], refer to "Passcode Policy" (P.456). Select [System Administrator's Passcode]. Select [New Passcode]. Enter a new passcode (4 to 12 digits) using the keyboard displayed, and then select [Save]. Note •...
Page 452 15 Tools • When a user is authenticated by a remote authentication server, the authenticated user can access Note the services through the control panel based on the permission information obtained from the remote server. • When a guest user is permitted to use the machine, access restriction for each service cannot be specified for the guest user.
Page 453: Create Authorization Groups
Restricts access to custom services on the machine. • This feature is for service representative use. For more information, contact Customer Support at Note dell.com/contactdell. • Print Restricts users to print jobs stored on the machine, such as the Secure Print and Sample Set jobs.
Page 454: User Details Setup
15 Tools Restrict Recipient Selection Method Select whether or not to remove restriction when a transmission to a recipient who is not registered on the Address Book is restricted for the Fax/Internet Fax or Scan feature. Restrict User to Edit Address Book Select whether or not to remove restriction when the edit of the Address Book is restricted.
Page 455 Authentication/Security Settings Account Auto Setup for Card Login Set whether or not to register new user information when an unregistered user holds a card over the smart card reader. When [Disabled] is selected, the machine does not register the user. When [Enabled] is selected, the machine registers the user automatically.
Page 456: Maximum Login Attempts By System Administrator
Configuration Web Tool or the like, regardless of the use of passcode setting. Depending on authentication procedures, a passcode may be required for other processes as well. • The system administrator's passcode is also required when you change settings from Dell Printer Configuration Web Tool.
Page 457: Receive Control
Dell Printer Configuration Web Tool: [Properties] > [Security] > [Authentication Configuration] > [Non-Account Print]. When [Job Without User ID] is set to [Save as Charge Print Job] or [Delete Job], the [Non-account Print] check box on Dell Printer Configuration Web Tool is deselected automatically.
Page 458: Allow User To Disable Active Settings
Dell Printer Configuration Web Tool: [Properties] > [Security] > [Authentication Configuration] > [Non-Account Print]. When [Job Without User ID] is set to [Save as Charge Print Job] or [Delete Job], the [Non-account Print] check box on Dell Printer Configuration Web Tool is deselected automatically.
Page 459: Job Status Default
Authentication/Security Settings • If this setting is set to [Enable Active Settings] while a job is in progress, the setting is not effective for Note the job. • You can disable active settings even when you select a file in a folder using the Job Flow feature and manually execute a job.
Page 460 15 Tools For more information on how to check the status during overwriting, refer to "Overwrite Hard Disk" (P.285). Prerequisite for Using Data Security Feature The system administrator must follow the instructions below: • To protect the data deleted from or stored on the hard disk, the following settings are required: - Number of Overwrites: [1 Overwrite] or [3 Overwrites] - Data Encryption: [On]: an encryption key of 12 digits...
Page 461: Dell Printer Configuration Web Tool Settings
16 Dell Printer Configuration Web Tool Settings This chapter describes how to set up Dell Printer Configuration Web Tool. • Installation of Dell Printer Configuration Web Tool .............462 • Starting Dell Printer Configuration Web Tool..............464 • Configuring Machine Settings Using Dell Printer Configuration Web Tool ....465...
Page 462: Installation Of Dell Printer Configuration Web Tool
16 Dell Printer Configuration Web Tool Settings Installation of Dell Printer Configuration Web Tool Dell Printer Configuration Web Tool provides services such as displaying the status of the machine and jobs, and altering configurations using a web browser in a TCP/IP environment.
Page 463: Configuration On The Machine
For information on how to print a configuration report, refer to "Print Reports" (P.276). Start Dell Printer Configuration Web Tool to confirm whether the service is available or not. For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.464).
Page 464: Starting Dell Printer Configuration Web Tool
"https" instead of "http" to access Dell Printer Configuration Web Tool. Example of the IP address entry https://192.0.2.1/ (IPv4) https://[2001:DB8::1234] (IPv6) Example of the Internet address entry https://myhost.example.com/ If Dell Printer Configuration Web Tool is not displayed, refer to "Dell Printer Configuration Web Tool Problems" (P.601).
Page 465: Configuring Machine Settings Using Dell Printer Configuration Web Tool
Dell Printer Configuration Web Tool enables you to change various settings on the machine from a computer. • Confirm that the port in use is enabled in [Properties] tab > [Connectivity] > [Port Settings] of Dell Note Printer Configuration Web Tool when an item that you want to set is not displayed.
Page 466 16 Dell Printer Configuration Web Tool Settings Item How to Select Overview/Reference Cloning Select from [Properties] Allows you to save the settings of the tab > [General Setup] machine in a file, and copy the file to the other machine of the same model but not to the other models.
Page 467 Configuring Machine Settings Using Dell Printer Configuration Web Tool Item How to Select Overview/Reference Machine Digital Select from [Properties] Allows you to create a self-signed certificate Certificate Management tab > [Security] and import a certificate to the machine. IPSec Refer to "Configuration of Encryption using IPSec"...
Page 468 16 Dell Printer Configuration Web Tool Settings...
Page 469: 17 Printer Environment Settings
17 Printer Environment Settings This chapter describes the settings to use the Print feature on the machine. • Print Overview ........................470 • Installation When Using USB Port ...................473 • Installation When Using TCP/IP (LPD/Port 9100)............475 • Installation When Using NetWare ...................478 •...
Page 470: Print Overview
USB interface cable. Similarly, it can be set up as a network printer by connecting the machine to a network. Enable the necessary port using the control panel or Dell Printer Configuration Web Tool. Via Internet Local connection...
Page 471: Print Overview
Use Dell Printer Configuration Web Tool to change these settings. For more information on how to set up the machine using NetWare, refer to "Installation When Using NetWare"...
Page 472 17 Printer Environment Settings Supported Operating Systems Local Connection method Network connection connection Port Ether Bon- Port NetWare USB 2.0* WSD* 9100 Talk jour TCP/ TCP/ IPX/ TCP/ TCP/ TCP/ Apple Bon- Protocol BEUI Talk jour Windows 2000 Windows XP Windows Server 2003 Windows...
Page 473: Installation When Using Usb Port
• To print binary data using a USB interface, set [Adobe Communication Protocol] to [RAW]. For more information, refer to "USB" (P.358). • You can configure the settings using Dell Printer Configuration Web Tool. For items that can be configured using Dell Printer Configuration Web Tool, refer to "Dell Printer Configuration Web Tool Setting Items"...
Page 474: Step 3 Configuration On The Computer
Dell Printer Configuration Web Tool Setting Items You can configure the following setting items using Dell Printer Configuration Web Tool: For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.464).
Page 475: Installation When Using Tcp/Ip (Lpd/Port 9100)
Note • You can configure the settings using Dell Printer Configuration Web Tool. For the items that can be configured using Dell Printer Configuration Web Tool, refer to "Dell Printer Configuration Web Tool Setting Items" (P.476). Display the [Tools] screen.
Page 476: Step 3 Configuration On The Computer
For information on how to print a configuration report, refer to "Print Reports" (P.276). Configure other LPD or Port 9100 settings as necessary. For information on how to set up the LPD port or Port 9100, refer to "Dell Printer Configuration Web Tool Setting Items" (P.476).
Page 477 Installation When Using TCP/IP (LPD/Port 9100) - Subnet Mask - Gateway Address • IPv6 - Enable Manual Address - IP Address - Link-Local Address - Gateway Address • Domain Name • DNS Configuration - IPv4 - IPv6 • DHCP/DDNS • WINS Server •...
Page 478: Installation When Using Netware
The following describes the configuration procedures to use NetWare on the machine. Note • You can configure the settings using Dell Printer Configuration Web Tool. For the items that can be configured using Dell Printer Configuration Web Tool, refer to "Dell Printer Configuration Web Tool Setting Items" (P.480). Using IPX/SPX Display the [Tools] screen.
Page 479: Step 3 Configuration On The Computer
Installation When Using NetWare Print a configuration report to confirm that the NetWare port is enabled, and confirm the NetWare device name and the network address. For information on how to print a configuration report, refer to "Print Reports" (P.276). Using an LPD Port in NDPS Display the [Tools] screen.
Page 480: Dell Printer Configuration Web Tool Setting Items
Dell Printer Configuration Web Tool Setting Items You can configure the following setting items using Dell Printer Configuration Web Tool: For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.464).
Page 481: Installation When Using Microsoft Network (Smb)
• You can configure the settings using Dell Printer Configuration Web Tool. Note For the items that can be configured using Dell Printer Configuration Web Tool, refer to "Dell Printer Configuration Web Tool Setting Items" (P.482). Display the [Tools] screen.
Page 482: Step 3 Configuration On The Computer
Dell Printer Configuration Web Tool Setting Items You can configure the following setting items using Dell Printer Configuration Web Tool: For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.464).
Page 483: Installation When Using Internet Printing Protocol (Ipp)
Note • You can configure the settings using Dell Printer Configuration Web Tool. For the items that can be configured using Dell Printer Configuration Web Tool, refer to "Dell Printer Configuration Web Tool Setting Items" (P.484). Display the [Tools] screen.
Page 484: Step 3 Configuration On The Computer
Dell Printer Configuration Web Tool Setting Items You can configure the following setting items using Dell Printer Configuration Web Tool: For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.464).
Page 485: Installation When Using Ethertalk
Step 2 Configuration on the Machine The following describes the configuration procedures to use EtherTalk on the machine. • You can configure the settings using Dell Printer Configuration Web Tool. For the items that can be Note configured using Dell Printer Configuration Web Tool, refer to "Dell Printer Configuration Web Tool Setting Items"...
Page 486: Step 3 Configuration On The Computer
Dell Printer Configuration Web Tool Setting Items You can configure the following setting items using Dell Printer Configuration Web Tool: For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.464).
Page 487: 18 E-Mail Environment Settings
18 E-mail Environment Settings This chapter describes the settings to use various services via e-mail on the machine. • E-mail Overview ........................488 • Preparations .........................489 • Installation Procedures......................491...
Page 488: E-Mail Overview
The machine can notify the status information such as consumable status, parts status, and paper tray status that is set in [E-mail Notification for Machine Status] of Dell Printer Configuration Web Tool to a specified recipient. By receiving the statuses of consumables periodically or when they need to be replaced soon, you can properly determine when to replace the toner and drum cartridges.
Page 489: Preparations
Preparations • Notify Job Completion by E-mail You can receive the result of the jobs performed by e-mail. For more information, refer to "Notify Job Completion by E-mail" (P.333). • E-mail Notification You can receive an e-mail notification when a file is saved in a folder or a job flow ends. For more information, refer to "E-mail Notification"...
Page 490 18 E-mail Environment Settings Print E-mail Store & E-mail Item Description E-mail Send Completion Notification Link Notice SMTP POP3 POP3 server Set the POP3 server ∆ ∆ ∆ ∆ address. POP login Set the POP receiving name and user name. ∆...
Page 491: Installation Procedures
Step 1 Enabling Port and Setting up TCP/IP Enable the E-mail port, and set the IP address. • You can configure the settings using Dell Printer Configuration Web Tool. For information on how to Note use Dell Printer Configuration Web Tool, refer to "Dell Printer Configuration Web Tool Settings" (P.461).
Page 492: Step 2 Configuring E-Mail Environment
The following describes the configuration procedures to use the E-mail features. You can configure the settings using Dell Printer Configuration Web Tool. For the items that can be configured using Dell Printer Configuration Web Tool, refer to "Dell Printer Configuration Web Tool Setting Items"...
Page 493 Installation Procedures When [SMTP] is selected for [Protocol to Receive E-mail] Configure the SMTP server. For information on how to configure the SMTP server, refer to "SMTP Server Settings" (P.368). For information on how to set the machine's e-mail address when you receive e-mails via SMTP, refer to "Machine's E-mail Address/Host Name"...
Page 494: Dell Printer Configuration Web Tool Setting Items
Dell Printer Configuration Web Tool Setting Items You can configure the following setting items using Dell Printer Configuration Web Tool: For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.464).
Page 495: 19 Scanner Environment Settings
19 Scanner Environment Settings • Scan Service Overview......................496 • Configuration of Store to Folder ..................498 • Configuration of Scan to PC ....................500 • Configuration of Store to USB ...................503 • Configuration of Job Flow Sheets ..................504 • Configuration of Store & Send Link .................506 •...
Page 496: Scan Service Overview
19 Scanner Environment Settings Scan Service Overview The machine is equipped with scanning capabilities. The following scan services are available on the machine: • E-mail • Store to Folder • Scan to PC • Store to USB • Job Flow Scanning •...
Page 497 Scan Service Overview Store to WSD You can scan and store the document by operation from a computer on the network. To specify the destination computer, use the control panel of the machine. Note • WSD stands for Web Services on Devices. For more information on the Store to WSD service, refer to "Configuration of Store to WSD"...
Page 498: Configuration Of Store To Folder
WebDAV protocol, enable the WebDAV, SNMP, and SOAP ports and set up an IP address. Note • You can configure the settings using Dell Printer Configuration Web Tool. For information on how to use Dell Printer Configuration Web Tool, refer to "Configuring Machine Settings Using Dell Printer Configuration Web Tool" (P.465).
Page 499: Step 2 Registering A Folder
To use Dell Network Scanner Utility 3, install Dell Network Scanner Utility 3 on a computer. Dell Network Scanner Utility 3 is included in the Driver CD Kit provided with the machine. For information on how to install the Dell Network Scanner Utility 3, refer to the manual contained in...
Page 500: Configuration Of Scan To Pc
19 Scanner Environment Settings Configuration of Scan to PC This section describes how to configure the machine to use the Scan to PC service. The following shows the reference section for each procedure. Step 1 Preparations ........................500 Step 2 Enabling Port and Setting up TCP/IP.................501 Step 3 Configuration on the Computer .................502 Step 1 Preparations The following items are required to use the Scan to PC feature.
Page 501: Step 2 Enabling Port And Setting Up Tcp/Ip
To use Scan to PC service, enable the port (SMB or FTP client) and set the IP address. The following describes the configuration procedures on the machine. • You can configure the settings using Dell Printer Configuration Web Tool. For information on how to Note use Dell Printer Configuration Web Tool, refer to "Configuring Machine Settings Using Dell Printer...
Page 502: Step 3 Configuration On The Computer
19 Scanner Environment Settings Select [Close]. Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the SMB port or FTP client is enabled and that TCP/IP is set up correctly.
Page 503: Configuration Of Store To Usb
The Store to USB service is set to enabled by the factory default. For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.464).
Page 504: Configuration Of Job Flow Sheets
IP address and other addresses. The following describes the configuration procedures on the machine. • You can configure the settings using Dell Printer Configuration Web Tool. For information on how to Note use Dell Printer Configuration Web Tool, refer to "Dell Printer Configuration Web Tool Settings" (P.461).
Page 505: Step 2 Configuring The Snmp Port
Configure the transport protocol for the SNMP port using Dell Printer Configuration Web Tool. Start Dell Printer Configuration Web Tool. For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.464). Configure the transport protocol for the SNMP port.
Page 506: Configuration Of Store & Send Link
Step 1 Configuring E-mail.......................506 Step 2 Enabling Authentication....................506 Step 3 Other Settings.......................506 Step 4 Dell Printer Configuration Web Tool Setting Items ..........507 Step 1 Configuring E-mail Configure the e-mail settings on the machine. For information on how to configure e-mail settings, refer to "E-mail Environment Settings" (P.487).
Page 507: Step 4 Dell Printer Configuration Web Tool Setting Items
• Generation of URL Link • Maximum File Size • Subject • Message • Attachment • Device Information • Signature For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.464).
Page 508: Configuration Of Store To Wsd
Note • WSD stands for Web Services on Devices. • You can configure the settings using Dell Printer Configuration Web Tool. For information on how to use Dell Printer Configuration Web Tool, refer to "Configuring Machine Settings Using Dell Printer Configuration Web Tool"...
Page 509: Step 3 Confirmation On The Computer
Configuration of Store to WSD Print a configuration report to confirm that the WSD port is set up correctly. For information on how to print a configuration report, refer to "Print Reports" (P.276). Step 3 Confirmation on the Computer Confirm that the machine name is displayed on the computer as a network device. On Windows Vista, select [Control Panel] >...
Page 510 19 Scanner Environment Settings...
Page 511: 20 Using The Internet Fax Service
This chapter describes the settings to use services via the Internet Fax on the machine. Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. • Internet Fax Overview ......................512 • Preparations .........................512...
Page 512: Internet Fax Overview
20 Using the Internet Fax Service Internet Fax Overview When the Fax feature is available, the machine can transmit scanned data as an e-mail attachment using a corporate intranet or the Internet, unlike conventional fax machines which use public phone lines. Also, the machine can receive e-mails transmitted from the Internet Fax-enabled machines.
Page 513 Preparations Required ∆ Set as required Not supported * : When you use the Internet Fax Direct feature, set [Tools] > [System Settings] > [Fax Service Settings] > [Internet Fax Control] > [Internet Fax Path] to [Direct (P2P)]. • To transmit e-mails encrypted by S/MIME or with digital signatures attached, a certificate must be Note ready in advance.
Page 514: Installation Procedures
• You can configure the settings using Dell Printer Configuration Web Tool. Note For information on how to use Dell Printer Configuration Web Tool, refer to "Configuring Machine Settings Using Dell Printer Configuration Web Tool" (P.465). Display the [Tools] screen.
Page 515: Step 2 Configuring E-Mail Environment
The following describes the configuration procedures to use the E-mail features. You can configure the settings using Dell Printer Configuration Web Tool. For the items that can be configured using Dell Printer Configuration Web Tool, refer to "Dell Printer Configuration Web Tool Setting Items"...
Page 516: Step 3 Testing The Internet Fax
20 Using the Internet Fax Service When [SMTP] is selected for [Protocol to Receive E-mail] Configure the SMTP server. For information on how to configure the SMTP server, refer to "SMTP Server Settings" (P.368). For information on how to set the machine's e-mail address when you receive e-mails via SMTP, refer to "Machine's E-mail Address/Host Name"...
Page 517: Encryption And Digital Signature Settings
21 Encryption and Digital Signature Settings This chapter describes the settings to use the Encryption feature and the Digital Signature feature on the machine. • Encryption and Digital Signature Overview..............518 • Configuration of HTTP Communications Encryption ............520 • Configuration of Encryption using IPSec ................522 •...
Page 518: Encryption And Digital Signature Overview
• A self-signed certificate created by Dell Printer Configuration Web Tool (The valid period can be specified from1 to 9,999 days.) • A certificate issued by another CA When you use a certificate issued by another CA, import the certificate using Dell Printer Configuration Web Tool. Types of Certificate...
Page 519: Encryption And Digital-Signature Features For Scan Files
To verify the certificate of the remote device, you must register a root certificate created by a CA of the remote device on the machine. • To use certificates that have already been created, import them with Dell Printer Configuration Web Note Tool.
Page 520: Configuration Of Http Communications Encryption
Setting up a Certificate using Dell Printer Configuration Web Tool To set up a certificate using Dell Printer Configuration Web Tool, you can have the machine create a self-signed certificate for SSL server or can import any registered certificate (issued by another CA) to the machine.
Page 521: Step2 Configuration On The Computer
Configuration of HTTP Communications Encryption 3) Click [Machine Digital Certificate Management]. 4) Click the [Create New Certificate] button. • If [Create New Self Signed Certificate] is displayed, click it and go to step 6). Note 5) Select [Self-Signed Certificate] and click [Continue]. 6) Set [Digital Signature Algorithm] as necessary.
Page 522: Configuration Of Encryption Using Ipsec
HTTP communications, and then import a certificate issued by another CA to use it for the IPSec certificate. Note • You cannot use a self-signed certificate created with Dell Printer Configuration Web Tool for IPSec. ® • The machine supports the capability to import the RSA public key (up to 4096 bits).
Page 523: Step2 Configuration On The Machine (Configuration Of Ipsec)
Configuration of Encryption using IPSec • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete Note the registered certificate before importing. • If the certificate to be imported contains the V3 extension "keyUsage", "digitalSignature" must be asserted.
Page 524: Step3 Configuration On The Computer
21 Encryption and Digital Signature Settings Step3 Configuration on the Computer The following describes the configuration procedures on the computer. Configure the following settings on the computer. • Create an IP security policy • Assign the IP security policy For details on the settings, refer to the help of the computer.
Page 525: Configuration Of E-Mail Encryption/Digital Signature
Configuration Web Tool. Note • You cannot use a self-signed certificate created with Dell Printer Configuration Web Tool for S/MIME. • The machine supports the capability to import the RSA public key (up to 4096 bits). Setting up a Certificate using Dell Printer Configuration Web Tool...
Page 526 21 Encryption and Digital Signature Settings • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete Note the registered certificate before importing. 1) Click the [Properties] tab. 2) Confirm that [Machine's E-mail Address] of [Description] is entered. 3) Click [Security] to display the items in the folder.
Page 527: Step2 Configuration On Sender And Recipient
Tool, and register it to the certificate store of an e-mail application in the computer. For information on how to import and export a certificate using Dell Printer Configuration Web Tool, refer to "Importing/exporting a certificate using Dell Printer Configuration Web Tool" (P.528).
Page 528 To register the device certificate of the machine, perform the same procedure as described above. For information on how to import and export a certificate using Dell Printer Configuration Web Tool, refer to "Importing/exporting a certificate using Dell Printer Configuration Web Tool" (P.528).
Page 529: Configuration Of Pdf/Xps Signature
For details on how to configure the encryption settings for HTTP communication, refer to "Configuration of HTTP Communications Encryption" (P.520). Start Dell Printer Configuration Web Tool. For more information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.464). Import a certificate.
Page 530: Step2 Configuration On The Computer
21 Encryption and Digital Signature Settings 2) Click [Security] to display the items in the folder. 3) Click [Machine Digital Certificate Management]. 4) Click [Upload Signed Certificate]. 5) Enter [Password]. 6) Enter [Retype Password]. 7) Enter a file name you want to import or select a file to import from a dialog box displayed by clicking the [Browse] button, and then select [Save].
Page 531: Authentication And Accounting Features
22 Authentication and Accounting Features The machine provides the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. This chapter describes the settings to restrict the availability of services and to manage account usage on the machine.
Page 532: Overview Of Authentication And Accounting Feature
22 Authentication and Accounting Features Overview of Authentication and Accounting Feature This section overviews the Authentication feature and the Accounting feature. The following shows the reference section for each feature. Overview of Authentication Feature..................532 Overview of Accounting Feature.....................533 Overview of Authentication Feature Types of Users The users include the System Administrator, Login User, Unregistered User, and Local User.
Page 533: Overview Of Accounting Feature
Overview of Authentication and Accounting Feature Overview of Accounting Feature Accounting Type The machine supports the following types of account administration: Local Accounting, Network Accounting, and ColorTrack. For more information, refer to "Types of Account Administration" (P.537). Available Combinations of Login and Accounting Types You can select the Login and Accounting Types individually, but some combinations are not available.
Page 534: Authentication
22 Authentication and Accounting Features Authentication This section describes the Authentication feature used with the machine. User Types Managed by Authentication Feature..............534 User Roles and Authorization Groups ..................534 Types of Authentication ......................536 Types of Account Administration ...................537 Authentication and Accounting Relationship ................538 User Types Managed by Authentication Feature The following describes the types of users that can be managed with the Authentication feature.
Page 535 Authentication User Roles The following three user roles are available: User No special authority is given to this user role. System Administrator The same authority as a system administrator is given except for the following operations: • Operate folders • Operate job flows sheets •...
Page 536: Types Of Authentication
22 Authentication and Accounting Features Types of Authentication The following describes the types of authentication (Login Type) available on the machine. The following authentication methods are available. User ID Authentication The machine requires users to enter their user IDs and passcodes with the numeric keypad or the touch screen of the machine.
Page 537: Types Of Account Administration
Account administration is performed using the user information and account information registered on the machine. Also, accounting information is counted using various counters automatically created for each user. Accounting reports are created in CSV format using Dell Printer Configuration Web Tool.
Page 538: Authentication And Accounting Relationship
22 Authentication and Accounting Features Authentication and Accounting Relationship You can individually select Login and Accounting Types, and can combine them as described in the following table. Accounting Types Authenti- Accounting Local Network cation ColorTrack Disabled Accounting Accounting Server Login Types No Login Required Login to...
Page 539: Services Controlled By Authentication
Services Controlled by Authentication Services Controlled by Authentication This section describes the features that are controlled by the Authentication feature. The restricted features vary depending on how the machine is used. For information on the folder and job flow sheet restrictions when the Authentication feature is enabled, refer to "Authentication for Job Flow Sheets and Folders"...
Page 540 22 Authentication and Accounting Features *2 : You can select features available for each user. For more information, refer to "Service Access" (P.442). *3 : This feature stops machine operation when the number of pages specified in the account limit is processed. For more information, refer to "Service Access"...
Page 541: Services Restricted By The Combined Use Of Smart Card Authentication And User Id Authentication
Services Controlled by Authentication *2 : When [Login Type] is set to [Login to Remote Accounts], the Print feature cannot be restricted. To restrict print operations, use the Charge Print or Private Charge Print feature. *3 : When [Login Type] is [Login to Remote Accounts], the Direct Fax feature cannot be restricted. To disable the Direct Fax feature, refer to "Direct Fax"...
Page 542 22 Authentication and Accounting Features Restrictions per user Authentication Per-user Usage Services Feature Count User ID Card Account Limit restrictions Direct Fax Report/List Available Not available *1 : This column shows whether authentication is required for each service. "O" indicates that authentication is required. *2 : The user ID of the card is checked against the user ID registered on the machine when IC Card Reader is used.
Page 543 Services Controlled by Authentication When [Login Type] is [Login to Remote Accounts] When IC Card Reader is used, authentication in combination with remote authentication is available. The following services are controlled. Note • Only IC Card Reader can be connected as an authentication device for remote authentication. Remote authentication cannot be performed with other devices than IC Card Reader.
Page 544: Authentication For Job Flow Sheets And Folders
22 Authentication and Accounting Features Authentication for Job Flow Sheets and Folders This section describes the restrictions of job flows, folders, and job flow sheets and folder links when the Authentication feature is enabled. Overview ...........................544 When the Authentication Feature is Disabled ..............546 When the Authentication Feature is Enabled ...............549 Overview Job Flow Sheet Types and Overview...
Page 545 Authentication for Job Flow Sheets and Folders When the Authentication feature is enabled, any login user can use the job flow sheet. Only the system administrator, however, can change its settings. To create administrator shared job flow sheets, you must press the <Log In/Out> button and operate the machine as the system administrator.
Page 546: When The Authentication Feature Is Disabled
22 Authentication and Accounting Features The available operations for folders vary depending on whether the Authentication feature is enabled or disabled. When Authentication When Authentication is Disabled is Enabled Types of Folders Edit/ Edit/ Create Create Delete Delete General Shared Folder ∆...
Page 547 Authentication for Job Flow Sheets and Folders [Create Folder] screen / [Send from Folder] screen The following table describes the operations that can be performed on the [Create Folder] screen under [Setup] or on the [Send from Folder] screen. General Users System Administrators Job Flow operation General...
Page 548 Not available * : The following operations are not authenticated: - Document retrieval using Dell Network Scanner Utility 3 Note • If job flow sheets, which are no longer available for use as a result of a change in the Login Type, are linked to folders, they cannot be edited or copied, but still can be used.
Page 549: When The Authentication Feature Is Enabled
Authentication for Job Flow Sheets and Folders Available Not available When the Authentication Feature is Enabled Available Job Flow Sheet Operations If you change the authentication setting from "disabled" to "enabled", delete all existing general shared and folder job flow sheets, and create personal job flow sheets. When the Authentication feature is enabled, the relationships between users and job flows are as follows.
Page 550 22 Authentication and Accounting Features Available Folder Operations If you change the authentication setting from "disabled" to "enabled", delete all existing general shared shared folders, and create personal folders. When the Authentication feature is enabled, the relationships between users and job flows are as follows.
Page 551 Authentication for Job Flow Sheets and Folders Linking Job Flow Sheets and Folders When the Authentication feature is enabled, the relationships between users and folders are as follows. For information on the Authentication feature, refer to "Overview of Authentication Feature" (P.532).
Page 552: Jobs Manageable By Account Administration
Pages/sheets *1 : Printing is available only when [Non-account Print] is set to [Enabled] in Dell Printer Configuration Web Tool. *2 : Authentication is not required for printing because each print job has been authenticated when received by the machine.
Page 553 Jobs Manageable by Account Administration You can manage the following fax job information using the Accounting feature: Authentic Services (Jobs) Target User Managed Items ation Send as Automatic Send Required Login user Transmissions/pages, charging units Manual Send (Call-in, Call- Required Login user Transmissions/pages, charging units out)
Page 554 22 Authentication and Accounting Features Restriction on Using the Accounting feature on Fax Jobs: Note the following conditions when you use the Accounting feature on fax jobs. • Sending files from different user accounts to the same destination is not counted as a batch send.
Page 555: Configuration For Authentication
Configuration for Authentication Configuration for Authentication This section describes the settings to use the Authentication feature on the machine. The following shows the reference section for each procedure. Installation Overview ......................555 Enabling Authentication......................555 Changing the Default Authorization Group Settings............558 Creating an Authorization Group ..................
Page 556 22 Authentication and Accounting Features Select [Access Control]. Select [Service Access]. Select [Unlocked] for the required services to permit users unlimited access, and then select [Save]. After you finish settings for each feature, select [Close]. To disable button operations on the control panel, select [Device Access] and select [Locked], and then select [Save] and then [Close].
Page 557 When an LDAP server is used as a remote authentication server Set the user authorization on the LDAP server using the following steps. Start Dell Printer Configuration Web Tool. Click the [Properties] tab. Click [Connectivity] > [Protocols] > [LDAP] > [LDAP Authorization Access].
Page 558: Changing The Default Authorization Group Settings
22 Authentication and Accounting Features Changing the Default Authorization Group Settings Perform the following procedures to change the settings of the default authentication group. The settings changed here will be used as the default value of the authorization group for a created user.
Page 559 Configuration for Authentication Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
Page 560: Configuration For Account Administration
22 Authentication and Accounting Features Configuration for Account Administration This section describes the settings to use the Accounting feature on the machine. The following shows the reference section for each procedure. Step 1 Selecting an Accounting Type ..................560 Step 2 Registering User Information..................560 Step 1 Selecting an Accounting Type The following describes the configuration procedures to use the Accounting feature.
Page 561 Configuration for Account Administration Select [<Available>], and then select [Create/Delete]. Enter a User ID and select [Save]. Select [Service Access]. Configure the [Service Access] and [Feature Access] settings for each service, and then select [Save]. For more information, refer to "Service Access" (P.442). If necessary, select a user role and an authorization group for the user under [User Role], and then select [Save].
Page 562: User Authentication Operations
Accounts" (P.453). Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. Log In/Log Out from the Operator Panel User Authentication Press the <Log In/Out> button or the login information field on the touch screen.
Page 563: Changing Passcode
For more information on setting or changing passcodes from the touch screen, refer to "Create/View User Accounts" (P.453). Start Dell Printer Configuration Web Tool. For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.464). Click the [Properties] tab.
Page 564 22 Authentication and Accounting Features...
Page 565: 23 Problem Solving
23 Problem Solving This chapter describes solutions to various problems you may have with the machine. • Troubleshooting........................566 • Machine Trouble .........................567 • Image Quality Trouble ......................571 • Trouble during Copying ......................577 • Trouble during Printing ......................581 • Trouble during Faxing......................584 •...
Page 566: Troubleshooting
Action Refer to "Media Print - Text Trouble" (P.607). Problems Media Print - Photos-related Action Refer to "Media Print - Photos Trouble" (P.608). Problems If the error is not resolved even after following the above procedure, contact Customer Support at dell.com/contactdell.
Page 567: Machine Trouble
If the error still is not resolved, blinking. have a trouble. contact Customer Support at dell.com/contactdell. The <Error> Is paper or a document Remove the jammed paper or document. indicator is lit. jammed? If paper is jammed, refer to "Paper Jams"...
Page 568 23 Problem Solving Symptom Cause Remedy Unable to print, or Is the print mode [Off-line]? Press the <Machine Status> button to check unable to copy. the [Print Mode] on the [Machine Status] screen. If [Print Mode] is set to [Off-line], select [On-line].
Page 569 Machine Trouble Symptom Cause Remedy Paper is often Is the paper loaded correctly Load the paper correctly. jammed or in the tray? Refer to "Loading Paper" (P.237). wrinkled. Is the paper tray inserted Firmly push in the paper tray until it stops to correctly? insert it correctly.
Page 570 23 Problem Solving Symptom Cause Remedy Documents are Are suitable types of Correctly load documents suitable for the often jammed. documents being used? document feeder. Refer to "Copying Procedure" (P.60). Are you trying to use irregular shaped documents, business cards, transparencies, or thin documents? Are you trying to use Remove sticky tags, paper clips or adhesive...
Page 571: Image Quality Trouble
Image Quality Trouble If the image quality of printed documents is poor, identify the symptom in the following table to perform the remedy. If image quality does not improve even after the remedy, contact Customer Support at dell.com/contactdell. Symptom Cause Remedy The copy is dirty.
Page 572 23 Problem Solving Symptom Cause Remedy Part of the image Is the paper damp? If the paper is damp, the copy image may be is missing on the partially missing or unclear. Replace the paper copy. with new one. Refer to "Loading Paper" (P.237). Is folded or wrinkled paper Remove the unsuitable paper or replace all of included in the tray?
Page 573 Image Quality Trouble Symptom Cause Remedy Black or colored The drum cartridge has Replace the drum cartridge with a new one. lines are printed. deteriorated or is damaged. Refer to "Replacing Drum Cartridges R1, R2, R3, or R4" (P.253). The machine interior (LED Clean the machine interior.
Page 574 Refer to "Replacing Drum Cartridges R1, R2, black. R3, or R4" (P.253). High-voltage power supply Contact Customer Support at may have malfunctioned. dell.com/contactdell. Nothing is Two or more sheets of paper Fan the paper well and load it again. printed. are being fed simultaneously Refer to "Loading Paper"...
Page 575 Image Quality Trouble Symptom Cause Remedy The entire output When Tray 5 is used, the size Load paper of the correct type and size into is faint. and type of the loaded paper Tray 5. are different from the settings Refer to "Loading Paper in Tray 5 (Bypass on the print driver.
Page 576 23 Problem Solving Symptom Cause Remedy Text or images are The paper guides in the paper Adjust the horizontal and vertical paper printed at an tray are not set in the correct guides to the correct positions. angle. positions. Refer to "Loading Paper" (P.237).
Page 577: Trouble During Copying
Trouble during Copying Trouble during Copying This section describes how to resolve copy problems. Unable to Copy If you cannot copy a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The document is The document is too small.
Page 578: The Copy Result Is Not What Was Expected
23 Problem Solving The Copy Result is Not What was Expected If the copy result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The copy is dirty. The document glass or the Clean the document glass or the document document cover is soiled.
Page 579 Trouble during Copying Symptom Cause Remedy Part of the image The paper is damp. If the paper is damp, the copy image may be is missing on the partially missing or unclear. Replace the paper copy. with new one. Refer to "Loading Paper" (P.237). Folded or wrinkled paper is Remove the unsuitable paper or replace all of included in the tray.
Page 580 23 Problem Solving Symptom Cause Remedy Unable to copy in [Output Color] is set to Set [Output Color] to [Auto Detect] or color. [Black & White]. [Color]. Refer to "Output Color (Selecting the Color for Copying)" (P.81). The document The document is larger than Adjust [Reduce / Enlarge] to copy the edges are missing the printable area.
Page 581: Trouble During Printing
Trouble during Printing Trouble during Printing This section describes how to resolve print problems. Unable to Print If you cannot print a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Data remains in The machine is not powered Switch the main power and power on.
Page 582: The Print Result Is Not What Was Expected
23 Problem Solving The Print Result is Not What was Expected If the print result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Cannot print in [Output Color] is set to Set [Output Color] to [Auto Detect] or color.
Page 583 Trouble during Printing Symptom Cause Remedy The print color The color calibration is Execute auto calibration. differs from incorrect. Refer to "Executing Calibration" (P.265). before. Black lines are The job is output from a print Output the job from a print driver for the printed.
Page 584: Trouble During Faxing
• For troubles during Internet faxing, refer to "E-mail Features Problems" (P.602). • An optional component is required to use the Fax features. For more information, contact Customer Support at dell.com/contactdell. Sending Problems If you cannot send a fax, identify the symptom in the following table to perform the remedy.
Page 585 Trouble during Faxing Symptom Cause Remedy Unable to When calling from an When calling from an abbreviated telephone communicate abbreviated telephone number to an external line, an external access (general fax) number, an external access number such as "0" may be registered for the number is appended.
Page 586: Receiving Problems
23 Problem Solving Receiving Problems If you cannot receive a fax, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Unable to The phone line is not The machine is equipped with connectors to communicate connected correctly.
Page 587 Trouble during Faxing Symptom Cause Remedy The image quality The drum cartridge is Copy a document. If the image quality is is poor. damaged. poor, replace the drum cartridge with a new one. Refer to "Replacing Drum Cartridges R1, R2, R3, or R4"...
Page 588: Trouble During Scanning
23 Problem Solving Trouble during Scanning This section describes how to resolve scan problems. Unable to Scan with the Machine If you cannot scan with the machine, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The document is The document is too small.
Page 589: Unable To Import Scanned Documents To The Computer
Trouble during Scanning Unable to Import Scanned Documents to the Computer If you cannot import scanned documents to the computer, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Unable to find the The machine is not turned Switch the main power and power on.
Page 590: Unable To Send A Scanned Document Over The Network (Ftp/Smb)
23 Problem Solving Unable to Send a Scanned Document over the Network (FTP/SMB) If you cannot send a scanned document over the network, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Unable to transmit because of Check the Transmission Results in the Report - Job the error.
Page 591: Unable To Send E-Mail
Trouble during Scanning Unable to Send E-mail If you cannot send a scanned document using the E-mail feature, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Unable to transmit because of Check the Transmission Results in the Report - Job an error.
Page 592 23 Problem Solving Symptom Cause Remedy The image is not The document glass or the Clean the document glass or the document the desired size. document cover is dirty. cover. Refer to "Cleaning Document Cover and Document Glass" (P.262). The document is a Place a white sheet of paper on top of the transparent type such as a document when scanning.
Page 593: Network-Related Problems
The host name specified for Print out Configuration Report Use Dell Printer Configuration the machine is already in use. to confirm whether "Repetitive Web Tool to change the host Host Name" is printed in the name to a unique name, or SMB status information.
Page 594 23 Problem Solving When you cannot delete documents from the [Print] window Cause Check point Remedy You are trying to delete all Confirm whether you are trying Select the print data to delete, print data displayed in the to delete the print data from and delete from the [Print] window.
Page 595: When Using Netware
Network-related Problems When using NetWare The possible causes, check points, and remedies for problems when using NetWare are as follows: When you cannot print Cause Check point Remedy Network equipment, such as Confirm whether the data link Specify the frame type set on hubs, does not support indicator of the network the connected file server as the...
Page 596 23 Problem Solving Cause Check point Remedy Print data format and the print If the computer is running on environment settings on the Windows, set it not to output computer do not match. Ctrl-D. The number of print queues Use NWADMIN from a Re-send the print data to the set for the machine exceeds the computer to check on the print...
Page 597 Use Dell Printer Configuration Web Tool from a computer to correctly set the file server name/tree name/context/active mode. The NetWare port on the...
Page 598 23 Problem Solving When no notification is received The possible causes, check points, and remedies when a computer that instructed a print job does not receive notification are as follows: When the printing problems are not notified Cause Check point Remedy The user is not listed on the Use PCONSOLE on the...
Page 599: When Using Tcp/Ip
Network-related Problems When using TCP/IP The possible causes, check points, and remedies when using TCP/IP (LPD) are as follows. Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012 When you cannot print Cause Check point...
Page 600: When Using Ethertalk
23 Problem Solving Mac OS X 10.5/10.6/10.7/10.8 When you cannot print Cause Check point Remedy The LPD port is not activated. Confirm whether the LPD port When printing with a printer is activated. detected by using Bonjour, select the [Enabled] check box of [LPD] to activate the port.
Page 601: Dell Printer Configuration Web Tool Problems
Network-related Problems Dell Printer Configuration Web Tool Problems The possible symptoms and remedies for problems when using Dell Printer Configuration Web Tool are as follows: Symptom Remedy Cannot connect to Dell Printer Is the machine working properly? Configuration Web Tool.
Page 602: E-Mail Features Problems
Is the IP address for the SMTP server configured correctly? Are the settings for notification of transmission configured correctly? (for E-mail Notification Service) Confirm the settings on the [Properties] tab of Dell Printer Configuration Web Tool. Is the destination address entered correctly? Is the SMTP server operating properly? Consult your network administrator.
Page 603: Internet/Intranet Connection Problems
Network-related Problems Internet/Intranet Connection Problems The possible causes and remedies for problems when connecting to the Internet or intranet are as follows: When connection to the Internet/Intranet fails Cause Remedy The Authentication feature Only Basic Authentication is supported by the machine. The used on the remote server is machine does not support NTLM/digest.
Page 604 23 Problem Solving Cause Remedy Cannot access the proxy server, The following types of access control are used. Confirm the firewall, or Web server as a configured access control. result of access control. • Address (port) restriction • SSL restriction •...
Page 605: Ipv4 And Ipv6 Connection Problems
When searching for a device outside the router via SMB, directly cannot be searched. specify the address. Multicasting is supported only within a local link (FF02::1). When SSL is enabled on Dell When SSL is enabled, directly specify "https://[IPv6 address]". Printer Configuration Web Tool, even if you specify "http:// [IPv6 address]", you are not...
Page 606 23 Problem Solving Unable to scan using an IPv6 address Symptom Remedy When the machine is Assign a global address to the machine. configured with only a link- local address, file transfer fails. When you specify the Scan data cannot be transferred with SMB if a destination server computer name on a storage is specified using the computer name.
Page 607: Media Print - Text Trouble
The possible symptoms, causes, and remedies for problems when using Media Print - Text are as follows. Symptom Cause Remedy [Media Print - [Media Print] in Dell Printer Check [Media Print] in Dell Printer Text] is not Configuration Web Tool is Configuration Web Tool to enable the displayed on the not checked. service.
Page 608: Media Print - Photos Trouble
23 Problem Solving Media Print - Photos Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Photos are as follows: Symptom Cause Remedy A blank sheet of Files that cannot be printed Files that cannot be printed (image files in paper is output.
Page 609: Status Code
An error occurred during the scan job. [Remedy] Execute the operation again. Also, check whether or not the account limit for the Scan service is set when the accounting type is ColorTrack. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
Page 610 003-318 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 003-319 on the machine power. If the same message is displayed again, contact Customer 003-320 Support at dell.com/contactdell. 003-321 003-322 003-323 003-324...
Page 611 005-280 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 010-330 [Cause] An error occurred in the machine.
Page 612 010-372 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 010-373 on the machine power. If the same message is displayed again, contact Customer 010-374 Support at dell.com/contactdell. 010-375 010-376 010-377 010-378...
Page 613 An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. 012-402 [Cause] The hole punch waste container of the finisher is not installed.
Page 614 016-221 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 016-222 on the machine power. If the error still is not resolved, contact Customer Support at 016-223 dell.com/contactdell. 016-224 016-225 016-226 016-227...
Page 615 016-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 016-312 on the machine power. If the same message is displayed again, contact Customer 016-313 Support at dell.com/contactdell. 016-314 016-315 016-316 016-317...
Page 616 016-373 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 016-374 on the machine power. If the same message is displayed again, contact Customer 016-375 Support at dell.com/contactdell. 016-376 016-377 016-378 016-379...
Page 617 Support at dell.com/contactdell. 016-503 [Cause] Unable to resolve the SMTP server name when sending e-mail. [Remedy] Check on Dell Printer Configuration Web Tool whether the SMTP server settings are correct. Also, confirm whether the DNS server settings are correct. 016-504 [Cause] Unable to resolve the POP3 server name when sending e-mail.
Page 618 If your application usage and print instruction are correct, check with the application manufacturer that sent the print job for operations of the application, not with Dell. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
Page 619 016-527 [Cause] LDAP server SSL authentication error. This is an SSL authentication internal error. [Remedy] An error occurred in the software. Contact Customer Support at dell.com/contactdell. 016-528 [Cause] You are logged out of the smart card authentication mode while scanning the data with a digital signature.
Page 620 016-564 [Cause] Failed to authenticate the Remote Download server. [Remedy] Confirm the login name and password to access the Remote Download server. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 016-569 [Cause] Authentication Agent error [Remedy] Contact Customer Support at dell.com/contactdell.
Page 621 Status Code Status Code Cause and Remedy 016-582 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because files could not be created on the FTP server after connection. [Remedy] Take one of the following measures: •...
Page 622 Take one of the following measures: • Register the specified folder number, and request the sender to send the e-mail/fax/ Internet fax again. • Request the sender to send to an available folder. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
Page 623 [Cause] You have not used the print driver for the machine. [Remedy] Use the print driver appropriate for the machine. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 016-706 [Cause] The hard disk space is insufficient because the number of Secure Print users exceeded the maximum limit.
Page 624 23 Problem Solving Status Code Cause and Remedy 016-718 [Cause] Unable to process the PCL print data because of insufficient memory. [Remedy] Reduce the resolution, or cancel 2 sided printing or N up feature, and then print again. 016-719 [Cause] Unable to process the PCL print data because of insufficient print page buffer.
Page 625 For 2), request the sender to send Internet fax documents using a printer language supported by the machine. • An optional component must be installed for some printer languages such as PostScript. For more Note information, contact Customer Support at dell.com/contactdell.
Page 626 If the error still is not resolved, have the Configuration Report, the Job History Report, and the print data with the printing job ticket ready, and contact Customer Support at dell.com/contactdell. Note • XPS stands for XML Paper Specification.
Page 627 Retrieve each converted page from the folder using Dell Printer Configuration Web Tool. For more information, refer to "Configuring Machine Settings Using Dell Printer Configuration Web Tool" (P.465). For errors occurring after instructing encryption or signature using a certificate: Take one of the following measures: •...
Page 628 [Remedy] Retry scanning. If using large-size paper such as A3 with [Resolution] set to [600 dpi], specify [Resolution] to [400 dpi] or lower in [Layout Adjustment]. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 016-780 [Cause] A hard disk error occurred during scanned image conversion processing.
Page 629 SSL connection to the SMTP server failed. [Remedy] Confirm whether the SMTP server supports SSL connection. If the server supports it, check the port number of the SMTP server. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 017-715 [Cause] SMTP server SSL authentication error.
Page 630 • The network cable is connected properly. • The storage destination machine is powered on. • The IPP port of the storage destination machine is enabled. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 017-731 [Cause] Unable to connect to the POP server.
Page 631 Status Code Status Code Cause and Remedy 018-400 [Cause] Although IPSec is enabled, the IPSec settings are inconsistent. • Although [Authenticate by Preshared Key] is set in [IKE Authentication Method], a passcode is not set. • Although [Authenticate by Digital Signature] is set in [IKE Authentication Method], an IPSec certificate is not set.
Page 632 [Remedy] 1)Check whether the specified drive and directory is available on the destination HTTP server for the scanned document. 2)Perform the same operation again. If the problem persists, contact Customer Support at dell.com/contactdell. 018-557 [Cause] The specified file name contains invalid characters.
Page 633 Status Code Status Code Cause and Remedy 018-558 [Cause] Received an error code from HTTP server. [Remedy] 1)Check whether the specified directory exists on the destination HTTP server for the scanned document. 2)Check whether the specified file exists on the HTTP server. 018-559 [Cause] The same file name already exists.
Page 634 • The device certificate is correctly registered on the HTTP server. 018-571 [Cause] An internal error occurred. [Remedy] Perform the same operation again. If the problem persists, contact Customer Support at dell.com/contactdell. 018-572 [Cause] The specified context name contains invalid characters. [Remedy] Check whether the specified context name is correct.
Page 635 Status Code Status Code Cause and Remedy 018-578 [Cause] The specified server or tree name does not exist. [Remedy] Check the followings: • The network cable connection on the machine • The NetWare server is accessible by PC • The NetWare server or tree name Run DSREPAIR at the server console on the NetWare server.
Page 636 [Remedy] Take one of the following measures: 1)Execute the operation again by not accessing the same folder or the same server from multiple machines. 2)If the error still is not resolved, contact Customer Support at dell.com/contactdell. 018-591 [Cause] When the machine was connected to the server and the name of a file or folder on the server was determined, the suffix of the name of the file or folder exceeded the limit value.
Page 637 018-596 [Cause] An error occurred during LDAP server authentication. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 018-700 [Cause] The network for Web Applications is being initialized. [Remedy] Wait for a while, and then execute the operation again.
Page 638 23 Problem Solving Status Code Cause and Remedy 018-707 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "7" (specified authentication method not supported) for Address Book query. [Remedy] The LDAP server does not support the specified authentication method.
Page 639 [Remedy] Take one of the following measures: • Set the appropriate authentication method in the Kerberos server. • Disable the FIPS140 validation mode of the machine. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 018-716 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
Page 640 23 Problem Solving Status Code Cause and Remedy 018-728 [Cause] Authentication by the Kerberos server failed. [Remedy] Take one of the following measures: • When the root CA certificate of the KDC certificate is not registered, register the root CA certificate. •...
Page 641 Status Code Status Code Cause and Remedy 018-751 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "51" (busy) for Address Book query. [Remedy] The service has a problem. Retry after waiting for a while. If the error still is not resolved, consult your network administrator.
Page 642 23 Problem Solving Status Code Cause and Remedy 018-770 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "70" (results too large) for Address Book query. [Remedy] Change the search conditions/start position to narrow the search range, and execute the operation again.
Page 643 Status Code Status Code Cause and Remedy 018-788 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "88" (user cancelled operation) for Address Book query. [Remedy] Have your network administrator confirm the LDAP server status. 018-789 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
Page 644 021-731 [Cause] While the EP system is available, you attempted to make color copies when the use of color is restricted. [Remedy] Contact Customer Support at dell.com/contactdell. 021-732 [Cause] The EP system is not available. [Remedy] Contact Customer Support at dell.com/contactdell.
Page 645 024-341 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 024-342 on the machine power. If the same message is displayed again, contact Customer 024-343 Support at dell.com/contactdell. 024-345 024-346 024-347 024-348...
Page 646 [Remedy] Wait for a while and execute the operation again. If the only one query is being submitted to the Address Book, the machine's software may be defective. Contact Customer Support at dell.com/contactdell. 026-702 [Cause] The number of accesses from the LDAP server to the machine by Address Book operation exceeded the machine's processing capability.
Page 647 • XPS stands for XML Paper Specification. Note 026-712 [Cause] An error occurred while operating from Dell Printer Configuration Web Tool. [Remedy] Retry after waiting for a while. 026-718 [Cause] Incompatible print parameters are used. The combination of the specified features such as Document Size, Paper Size, Paper Tray, 2 sided printing, and Output Tray is incompatible.
Page 648 • Supported file formats: FAT12, FAT16 (FAT), FAT32 Note • NTFS is not supported. • A software-encrypted USB memory device is not supported. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 026-723 [Cause] The machine failed to access to the medium.
Page 649 [Cause] Failed to log into the POP3 server when using the POP3 protocol. [Remedy] Confirm whether the user name and password used in the POP3 server are correct on Dell Printer Configuration Web Tool. 027-503 [Cause] A POP server error occurred.
Page 650 23 Problem Solving Status Code Cause and Remedy 027-516 [Cause] Probable causes are as follows: 1)The SMB server of the destination computer cannot be found while transferring data using SMB of the Scan to PC service (TCP/IP session establishment failed). 2)The SMB server specified as the destination does not respond to the machine while transferring data using SMB of the Scan to PC service.
Page 651 Status Code Status Code Cause and Remedy 027-520 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the file name or folder name could not be retrieved. [Remedy] Confirm the access privilege to the SMB server. 027-521 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the...
Page 652 027-533 [Cause] An internal error occurred. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 027-543 [Cause] The SMB server (NetBIOS) name is invalid. [Remedy] Check whether the server name of the SMB server is correct.
Page 653 [Cause] SMB protocol error. SMB (TCP/IP) is not active. [Remedy] Confirm that SMB (TCP/IP) is active on the [Port Settings] screen of the [Properties] tab on Dell Printer Configuration Web Tool. 027-569 [Cause] The SMB (TCP/IP) port is not activated.
Page 654 23 Problem Solving Status Code Cause and Remedy 027-587 [Cause] SMB protocol error. The password must be changed. [Remedy] Log into Windows, and change the password. Ask your system administrator to change the setting so that you do not need to change the login password next time. 027-588 [Cause] SMB protocol error.
Page 655 Status Code Status Code Cause and Remedy 027-711 [Cause] No S/MIME certificate can be obtained from the received e-mail. [Remedy] Import the sender's S/MIME certificate to the machine, or ask the sender to send S/ MIME signature mail with an S/MIME certificate attached. 027-712 [Cause] The received S/MIME certificate has expired, or is an unreliable certificate.
Page 656 To resolve this problem, change the time limit value according to the document volume and type. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 027-762...
Page 657 The received e-mail was discarded because no documents were attached to it. (The machine is set to print attached documents only.) [Remedy] To print the mail body or header information also, change settings in the [Properties] screen of Dell Printer Configuration Web Tool. 027-797 [Cause] The output destination of the received e-mail is invalid.
Page 658 033-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 033-312 on the machine power. If the same message is displayed again, contact Customer 033-313 Support at dell.com/contactdell. 033-314 033-315 033-316 033-317...
Page 659 Status Code Status Code Cause and Remedy 033-509 [Cause] An error occurred during fax transmission. [Remedy] Execute the operation again. If the error still is not resolved, confirm the condition of the other machine. 033-510 [Cause] An error occurred during fax transmission. [Remedy] Confirm the condition of the line and the other machine, and execute the operation again.
Page 660 033-530 [Cause] Received a procedure disabled signal. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 033-531 [Cause] Received a command rejection signal. [Remedy] Confirm the condition of the other machine (memory is full, paper has run out, or other conditions), and execute the operation again.
Page 661 [Remedy] Correctly enter the recipient's fax number, and execute the operation again. 033-568 [Cause] An error occurred during fax transmission. [Remedy] Execute the operation again. If receiving, ask the sender to send again. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
Page 662 Unable to process because of insufficient memory. [Remedy] Delete unnecessary data. 033-713 [Cause] An error occurred during fax transmission. [Remedy] Contact Customer Support at dell.com/contactdell. 033-716 [Cause] The folder specified from the sender's machine does not exist. [Remedy] Register the folder.
Page 663 [Remedy] If this error was caused when using Manual Send, connect the line after storing the document, and then send. If the error still is not resolved, delete unnecessary data from the hard disk to free up disk space, and execute the operation again. If the error persists, contact Customer Support at dell.com/contactdell.
Page 664 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 033-745 on the machine power. Try again. If the error still is not resolved, contact Customer 033-746 Support at dell.com/contactdell. 033-747 [Cause] The job is temporarily suspended.
Page 665 042-320 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 042-323 on the machine power. If the same message is displayed again, contact Customer 042-324 Support at dell.com/contactdell. 042-325 042-330 042-332 042-334...
Page 666 An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. 061-350 [Cause] An error occurred.
Page 667 062-277 [Cause] A communication error occurred between the document scanning unit and the document feeder. [Remedy] Contact Customer Support at dell.com/contactdell. 062-311 [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Page 668 Tray 2. 072-212 [Cause] Tray 2 malfunctioned [Remedy] Contact Customer Support at dell.com/contactdell. You can use a tray other than Tray 073-210 [Cause] Tray 3 malfunction [Remedy] Confirm the paper loading condition for the Tray, and then switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Page 669 Cause and Remedy 077-214 [Cause] Detected the installation of a tray of a different type than expected. 077-215 [Remedy] Contact Customer Support at dell.com/contactdell. 077-314 [Cause] An error occurred. 077-320 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Page 670 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 116-212 on the machine power. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 116-220 [Cause] Failed to enter the Download mode. [Remedy] Contact Customer Support at dell.com/contactdell.
Page 671 If the error still is not resolved, contact Customer Support at dell.com/contactdell. 116-342 [Cause] An error occurred. [Remedy] Contact Customer Support at dell.com/contactdell.
Page 672 [Remedy] Connect the cable securely, and then switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 116-387 [Cause] An error occurred in the machine.
Page 673 116-392 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 116-393 on the machine power. If the same message is displayed again, contact Customer 116-394 Support at dell.com/contactdell. 116-395 116-396 116-397 116-399...
Page 674 [Cause] The descriptions of the PDF or XPS printing job ticket have a problem. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. Note • XPS stands for XML Paper Specification. 116-771 [Cause] The data was automatically modified because it included an invalid parameter.
Page 675 [Remedy] Confirm that the device is switched on, and then switch off the machine power, make sure that the touch screen is blank, and switch on the machine power. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
Page 676 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 121-336 on the machine power. If the same message is displayed again, contact Customer 121-337 Support at dell.com/contactdell. 121-338 121-340 [Cause] An error occurred between the machine and the device connected.
Page 677 124-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 124-312 on the machine power. If the same message is displayed again, contact Customer 124-313 Support at dell.com/contactdell. 124-314 124-315 124-316 124-317...
Page 678 124-701 [Cause] The output destination was changed because of the malfunction of the specified output tray (Side Tray). [Remedy] Contact Customer Support at dell.com/contactdell. You can use any output trays other than the defective output tray. 124-702 [Cause] The output destination was changed because of the malfunction of the specified output tray (Finisher Tray).
Page 679 133-223 133-224 133-226 [Cause] A country/region code not supported by the machine was specified. [Remedy] Contact Customer Support at dell.com/contactdell. 133-280 [Cause] An error occurred during fax transmission. 133-281 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 133-282 on the machine power.
Page 680: Other Errors
2)Set up paper so that the tray specified for [Tray Mode] can be used for printing the received fax documents. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 149-310 [Cause] The machine was turned off during the downloading.
Page 681: Paper Jams
Paper Jams Paper Jams When a paper jam occurred, the machine stops and an alarm beeps. A message is also displayed on the touch screen. Follow the instructions displayed to remove the jammed paper. Gently remove the paper to avoid it to be torn. If the paper is torn, remove all the torn pieces, making sure that none remain inside the machine.
Page 682 23 Problem Solving Open Tray 5 (1), and then while lifting up the release lever (2) gently open the upper left cover (3). If you can see the edge of the jammed paper on the output tray, pull the paper straight from the exit area.
Page 683: Paper Jams In Bottom Left Cover C
Paper Jams Paper Jams in Bottom Left Cover C The following describes how to clear paper jams occurring in the bottom left cover. Gently open the bottom left cover while pulling the release lever. Remove the jammed paper. Note • Paper may be jammed in the hidden area on the upper position.
Page 684 23 Problem Solving Lift up the lever to open the top left cover. Remove the jammed paper. Note • If the paper is torn, make sure no piece of paper remains inside the machine. Close the top left cover gently. Push the center of the upper left cover and close the cover gently, and then close Tray 5.
Page 685: Paper Jams In Tray 5 (Bypass Tray)
Paper Jams Paper Jams in Tray 5 (Bypass Tray) The following describes how to clear paper jams occurring in Tray 5. Check the back of Tray 5 (around the paper feed entrance) and remove the jammed paper. • When two or more sheets of paper are loaded, Note remove all of the sheets from the tray.
Page 686 23 Problem Solving Gently put Tray 6 back into position. Paper Jams in Tray 6 Top Cover Gently move Tray 6 to the left until it stops by gripping the handle on the top left side of Tray Open the Tray 6 top cover. Remove the jammed paper.
Page 687: Paper Jams In Duplex Module B
Paper Jams Remove the jammed paper. Note • If the paper is torn, make sure no pieces of paper remain inside Tray 6. Push Tray 6 in gently until it stops. Paper Jams in Duplex Module B The following describes how to clear paper jams occurring in the Duplex Module B if the machine supports the 2 Sided Printing feature.
Page 688: Paper Jams In Finisher-B1
23 Problem Solving Paper Jams in Finisher-B1 The following describes how to clear paper jams occurring in the Finisher-B1 (optional). Paper Jams under the Finisher Top Cover Push up the lever on the finisher top cover. The finisher top cover opens. Remove the jammed paper.
Page 689 Paper Jams Remove the jammed paper. Note • If the paper is torn, make sure no piece of paper remains inside the machine. Close the cover.
Page 690: Document Jams
23 Problem Solving Document Jams When a document jam occurred in the document feeder, the machine stops and a message is displayed on the touch screen. Follow the instructions displayed to clear the document jam and then load the document in the document feeder again. Duplex Automatic Document Feeder B1-C Pull up the handle of the top cover of the document feeder, and then open the top cover...
Page 691 Document Jams Turn the knob to eject the document upward to Knob remove. Note • If the document is caught, do not pull it out forcibly. The document could be damaged. Close the inner cover of the document feeder. Close the left cover of the document feeder until it clicks into place, and confirm that there is no space between the near or far side of the cover and the document feeder.
Page 692: Stapler Faults
This section describes how to clear stapler troubles when the optional finisher is installed. Perform the procedures on the following pages when copies are not stapled or staples are bent. Contact Customer Support at dell.com/contactdell if the problem persists after you have tried the following solutions.
Page 693: Staple Jams In Staple Cartridge (For Finisher-B1)
Stapler Faults Staple Jams in Staple Cartridge (for Finisher-B1) This section describes how to clear staple jam occurred in the staple cartridge of the Finisher- B1 (optional). Make sure that the machine is not operating, and open the finisher front cover. Grasp the handle as shown in the illustration to pull out the staple cartridge to the right, towards you.
Page 694 23 Problem Solving Remove the jammed staples (1), and then return the metal part pulled up in step 5 to the original position (2). Push the staple cartridge into the machine until it clicks into place. Close the finisher front cover. Note •...
Page 695: Install Operation For Eco Copy/My Forms/Shortcut Menu
24 Install Operation for Eco copy/My Forms/Shortcut Menu This chapter describes how to install Eco copy, My Forms, and Shortcut Menu to the machine. • Before Installation.......................696 • Installation Procedures......................700 • About License........................704...
Page 696: Before Installation
This section describes the procedures required before installation of Eco copy, My Forms, and Shortcut Menu. Environment Settings ......................696 SSL / TLS Settings in Dell Printer Configuration Web Tool ..........698 Environment Settings On your machine, settings listed below are required before you enable the features.
Page 697 Before Installation Select any options. Note • Rebooting may be required to reflect the settings. In this case, follow the onscreen instructions. SOAP Port Select [SOAP] in [Port Settings] under [System Settings] > [Connectivity & Network Setup], and then select [Change Settings]. Select below value for each item.
Page 698: Ssl / Tls Settings In Dell Printer Configuration Web Tool
Start a web browser. Enter the machine's IP address into the address box on the browser, and then press the <Enter> key. Connection to Dell Printer Configuration Web Tool is established. Note • During connection/operation, a pop-up screen for user ID/passcode entry may appear. In this case, enter the system administrator’s user ID/passcode and click [OK].
Page 699 Before Installation When the settings are updated and the following screen is displayed, refresh the web browser. Select the [Properties] tab to click [Security] > [SSL / TLS Settings], and then select the [Enabled] check box for [HTTP - SSL / TLS Communication]. Click [Apply].
Page 700: Installation
Follow the installation procedures below. Save the installation tool to your computer. Note • To obtain the installation tool, contact Customer Support at dell.com/contactdell. Decompress the file (.zip) and double-click the exe file in the installation tool. Note • The [Open file - Security warning] pop-up screen may appear. In this case, click [Run] to continue.
Page 701 Installation Procedures Click [Next]. Enter the IP address or hostname of your machine, and then click [Next]. Example: 192.0.2.1 Enter the system administrator’s user ID and password, and then click [Next]. Click [Next].
Page 702: Uninstallation/Version Upgrade
24 Install Operation for Eco copy/My Forms/Shortcut Menu Click [Finish]. Note • Several minutes may take before the installation process completes. • To install the feature to another machine in succession, select the check box on the screen, and then click [Finish]. You can start from step 3.
Page 703 Installation Procedures Enter the system administrator’s user ID and password, and then click [Next]. Select [Reinstall (Retain settings)] or [Reinstall] for version upgrade, or [Remove (Remove settings)] or [Remove] for uninstallation, and then click [Next]. Note • When you select [Reinstall (Retain settings)], Shortcut Menu settings of each user are not deleted.
Page 704: About Oss
24 Install Operation for Eco copy/My Forms/Shortcut Menu About License This section describes OSS (Open Source Software) license used for the installer. Be sure to confirm. About OSS This product includes software developed by The Apache Software Foundation (http://www.apache.org/) Apache Xerces Copyright (c) 1999-2001 The Apache Software Foundation.
Page 705 About License AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ============================================= =============== This software consists of voluntary contributions made by many individuals on behalf of the Apache Software Foundation and was originally based on software copyright (c) 1999,...
Page 706 24 Install Operation for Eco copy/My Forms/Shortcut Menu "Object" form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types. "Work"...
Page 707 About License (b) You must cause any modified files to carry prominent notices stating that You changed the files; and (c) You must retain, in the Source form of any Derivative Works that You distribute, all copyright, patent, trademark, and attribution notices from the Source form of the Work, excluding those notices that do not pertain to any part of the Derivative Works;...
Page 708 24 Install Operation for Eco copy/My Forms/Shortcut Menu 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License. However, in accepting such obligations, You may act only on Your own behalf and on Your sole responsibility, not on behalf of any other Contributor, and only if You agree to indemnify, defend, and hold each Contributor harmless for any liability incurred by, or...
Page 709 About License 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Page 710 24 Install Operation for Eco copy/My Forms/Shortcut Menu This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to.
Page 711 About License The definitive version of this document should be available at ftp://ftp.cdrom.com/pub/infozip/license.html indefinitely. Copyright (c) 1990-1999 Info-ZIP. All rights reserved. For the purposes of this copyright and license, "Info-ZIP" is defined as the following set of individuals: Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly, Hunter Goatley, Ian Gorman, Chris Herborth, Dirk Haase, Greg Hartwig, Robert Heath, Jonathan Hudson, Paul Kienitz, David Kirschbaum, Johnny Lee, Onno van der Linden, Igor Mandrichenko, Steve P.
Page 712 24 Install Operation for Eco copy/My Forms/Shortcut Menu zlib.h -- interface of the 'zlib' general purpose compression library version 1.1.3, July 9th, 1998 Copyright (C) 1995-1998 Jean-loup Gailly and Mark Adler This software is provided 'as-is', without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software.
Page 713 About License csvpp ----------------------------------------------------------------------------------------------------------------- Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor"...
Page 714 24 Install Operation for Eco copy/My Forms/Shortcut Menu improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as "Not a Contribution." "Contributor" shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within the Work.
Page 715 About License for any such Derivative Works as a whole, provided Your use, reproduction, and distribution of the Work otherwise complies with the conditions stated in this License. 5. Submission of Contributions. Unless You explicitly state otherwise, any Contribution intentionally submitted for inclusion in the Work by You to the Licensor shall be under the terms and conditions of this License, without any additional terms or conditions.Notwithstanding the above, nothing herein shall supersede or modify the terms of any separate license agreement you may have executed with Licensor regarding such...
Page 716 24 Install Operation for Eco copy/My Forms/Shortcut Menu Copyright [yyyy] [name of copyright owner] Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0 Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS"...
Page 717: Install Operation For Access Google Drive
25 Install Operation for Access Google Drive™ This chapter describes how to install Access Google Drive to the machine. • Before Installation.......................718 • Installation Procedures......................723 • About License........................726...
Page 718: Environment Settings
This section describes the procedures required before installation of Access Google Drive. Environment Settings ......................718 SSL / TLS Settings in Dell Printer Configuration Web Tool ..........720 Environment Settings On your machine, settings listed below are required before you enable the feature.
Page 719 Before Installation Select any options. Note • Rebooting may be required to reflect the settings. In this case, follow the onscreen instructions. SOAP Port Select [SOAP] in [Port Settings] under [System Settings] > [Connectivity & Network Setup], and then select [Change Settings]. Select below value for each item.
Page 720: Ssl / Tls Settings In Dell Printer Configuration Web Tool
Start a web browser from a network-connected computer. Enter the machine's IP address into the address box on the browser, and then press the <Enter> key. Connection to Dell Printer Configuration Web Tool is established. Note • During connection/operation, a pop-up screen for user ID/passcode entry may appear. In this case, enter the system administrator’s user ID/passcode and click [OK].
Page 721 Before Installation Click [Apply]. When the settings are updated and the following screen is displayed, refresh the web browser. Select the [Properties] tab to click [Security] > [SSL / TLS Settings], and then select the [Enabled] check box for [HTTP - SSL / TLS Communication]. Click [Apply].
Page 722 25 Install Operation for Access Google Drive™ When the web browser shows the machine reboot message, click [Reboot Machine]. Click [OK] on the confirmation pop-up. The machine reboots and the settings are enabled.
Page 723: Installation Procedures
Follow the installation procedures below. Save the installation tool to your computer. Note • To obtain the installation tool, contact Customer Support at dell.com/contactdell. Decompress the file (.zip) and double-click the exe file in the installation tool. Note • The [Open file - Security warning] pop-up screen may appear. In this case, click [Run] to continue.
Page 724: Uninstallation/Version Upgrade
Click [Next]. Note • If an error message telling to delete other plug-ins appears, delete the other plug-ins from Dell Printer Configuration Web Tool [Properties] > [Security] > [Plug-in Settings] > [List of Embedded Plug-ins]. Click [Finish]. • Several minutes may take before the Note installation process completes.
Page 725 Installation Procedures On your computer, double-click the exe file in the installation tool. Click [Next]. Enter the IP address or hostname of your machine, and then click [Next]. Example: 192.0.2.1 Enter the system administrator’s user ID and password, and then click [Next]. Select [Reinstall (Retain settings)] for version upgrade, or [Remove (Remove settings)] for uninstallation, and then click [Next].
Page 726: About License
25 Install Operation for Access Google Drive™ About License This section describes OSS (Open Source Software) license used for the installer. Be sure to confirm. About OSS This product includes software developed by The Apache Software Foundation (http://www.apache.org/) Apache Xerces Copyright (c) 1999-2001 The Apache Software Foundation.
Page 727 About License AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ============================================= =============== This software consists of voluntary contributions made by many individuals on behalf of the Apache Software Foundation and was originally based on software copyright (c) 1999,...
Page 728 25 Install Operation for Access Google Drive™ "Object" form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types. "Work" shall mean the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below).
Page 729 About License (b) You must cause any modified files to carry prominent notices stating that You changed the files; and (c) You must retain, in the Source form of any Derivative Works that You distribute, all copyright, patent, trademark, and attribution notices from the Source form of the Work, excluding those notices that do not pertain to any part of the Derivative Works;...
Page 730 25 Install Operation for Access Google Drive™ 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License. However, in accepting such obligations, You may act only on Your own behalf and on Your sole responsibility, not on behalf of any other Contributor, and only if You agree to indemnify, defend, and hold each Contributor harmless for any liability incurred by, or...
Page 731 About License 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Page 732 25 Install Operation for Access Google Drive™ This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to.
Page 733 About License The definitive version of this document should be available at ftp://ftp.cdrom.com/pub/infozip/license.html indefinitely. Copyright (c) 1990-1999 Info-ZIP. All rights reserved. For the purposes of this copyright and license, "Info-ZIP" is defined as the following set of individuals: Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly, Hunter Goatley, Ian Gorman, Chris Herborth, Dirk Haase, Greg Hartwig, Robert Heath, Jonathan Hudson, Paul Kienitz, David Kirschbaum, Johnny Lee, Onno van der Linden, Igor Mandrichenko, Steve P.
Page 734 25 Install Operation for Access Google Drive™ zlib.h -- interface of the 'zlib' general purpose compression library version 1.1.3, July 9th, 1998 Copyright (C) 1995-1998 Jean-loup Gailly and Mark Adler This software is provided 'as-is', without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software.
Page 735 About License csvpp ----------------------------------------------------------------------------------------------------------------- Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor"...
Page 736 25 Install Operation for Access Google Drive™ improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as "Not a Contribution." "Contributor" shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within the Work.
Page 737 About License for any such Derivative Works as a whole, provided Your use, reproduction, and distribution of the Work otherwise complies with the conditions stated in this License. 5. Submission of Contributions. Unless You explicitly state otherwise, any Contribution intentionally submitted for inclusion in the Work by You to the Licensor shall be under the terms and conditions of this License, without any additional terms or conditions.Notwithstanding the above, nothing herein shall supersede or modify the terms of any separate license agreement you may have executed with Licensor regarding such...
Page 738 25 Install Operation for Access Google Drive™ Copyright [yyyy] [name of copyright owner] Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0 Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS"...
Page 739: Using Eco Copy
26 Using Eco copy This chapter describes the basic operations and features for the Eco copy service. • About Eco copy ........................740 • Eco copy Procedure ......................741 • Problem Solving........................743 • Notes and Restrictions .......................744...
Page 740: About Eco Copy
26 Using Eco copy About Eco copy Eco copy is a copy service intended to be eco-friendly and user-friendly. The number of sheets of paper can be easily reduced by printing 2 or 4 copies per page, and printing on the reverse side of the sheet.
Page 741: Eco Copy Procedure
Eco copy Procedure Eco copy Procedure This section describes the Eco copy procedure. Select [Eco copy]. Select the orientation of the original (portrait or landscape). Place the original as illustrated and select [OK]. Select the number of pages per sheet or select [Next].
Page 742 26 Using Eco copy Select [Close]. Note • When paper is saved from printing, the number of sheets of paper saved will be displayed.
Page 743: View Detailed Information
Problem Solving Problem Solving This section describes troubles that may occur with the machine and its solutions. Follow the troubleshooting described below. Troubleshooting Symptom Cause and Remedy Text is too small to be readable. Select a larger paper size or print fewer pages per sheet.
Page 744: Notes And Restrictions
26 Using Eco copy Notes and Restrictions This section describes the notes and restrictions to observe when using this feature. Print Options Some print options (such as stapling, punching, and stacking) are not supported in conjunction with Eco copy even when the finisher is installed. Priority on Scratch Paper When you specify 1 sided print and scratch paper is loaded on a tray, scratch paper will be used for printing.
Page 745: Using My Forms
27 Using My Forms This chapter describes the basic operations and features for the My Forms service. • About My Forms ........................746 • Setup ............................747 • Using My Forms ........................748 • Problem Solving........................749 • Notes and Restrictions .......................750...
Page 746: About My Forms
27 Using My Forms About My Forms My Forms enables you to conveniently retrieve and print forms stored on the machine from the control panel directly. Forms may be stored easily at the device using the scanner, or remotely using the print driver. Forms can be organized into eight folders (No.
Page 747: Creating Folders On The Machine
Setup Setup You can setup My Forms using the following procedures. Create folders for My Forms as an administrator. Store forms in the folders. Creating Folders on the Machine To store forms in the machine, you need to create eight folders on the machine. Eight folders will be allocated from the folders numbered 191 to 198.
Page 748: Printing Forms From The Folders On The Machine
27 Using My Forms Using My Forms This section describes how to print forms in a folder on the machine. Printing Forms from the Folders on the Machine This section describes how to print a form from a folder on the machine. Select [My Forms].
Page 749: Problem Solving
Problem Solving Problem Solving This section describes problems that may occur with the machine and their solutions. Troubleshooting Symptom Remedy An authentication popup is shown when a Check the following administrator level settings: folder is selected. • If [Check Folder Passcode] is [On]: Select [Tools] >...
Page 750: Notes And Restrictions
27 Using My Forms Notes and Restrictions This section describes the notes and restrictions to observe when using this feature. Print Options Some print options (such as stapling, punching, stacking, and 2 sided printing) are not supported in conjunction with My Forms even when the finisher is installed. When [Delete Files After Retrieval] is Set to [Yes] When [Delete Files After Retrieval] is set to [Yes] for a particular folder, and a file is printed from that folder, and the user selects [Close] on the [Completion] screen, then the file is still...
Page 751: Using Shortcut Menu
28 Using Shortcut Menu This chapter describes the basic operations and features for the Shortcut Menu service. • About Shortcut Menu......................752 • Checking Your Environment ....................754 • Shortcut Menu Settings......................755 • Problem Solving........................762 • Notes and Restrictions .......................763...
Page 752: About Shortcut Menu
28 Using Shortcut Menu About Shortcut Menu Shortcut Menu enables you to show the customized menu screen in place of the [Home] screen. Different functions or screen layout can be arranged according to each user's preference. • User preference settings by local users can be restricted by System Administrator settings. For more Note information, refer to "System Administrator Settings"...
Page 753: Shortcut Menu Operation
About Shortcut Menu Shortcut Menu Operation Enter the User ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter] to login. When the Shortcut Menu Screen Appears Select any function button. • [All Services] or [ ] (Shortcut Menu Note Settings) may not be displayed...
Page 754: Checking Your Environment
28 Using Shortcut Menu Checking Your Environment This section describes several settings that must be set by system administrator to use Shortcut Menu feature. Check the proper settings below before you enable Shortcut Menu feature. Port Settings • [Port Status] is set to [Enabled] in [SOAP] under [System Settings] > [Connectivity & Network Setup] >...
Page 755: Shortcut Menu Settings
Shortcut Menu Settings Shortcut Menu Settings This section describes available functions for the Shortcut Menu feature and how to configure them. • Shortcut Menu settings made by system administrator work for all users without Shortcut Menu Note settings. Adding/Deleting Function Buttons..................755 Changing Function Button Name..................
Page 756 28 Using Shortcut Menu • Fax Receiving Mode • Activity Report • Language • Setup • Print Mode Adding Function Buttons Select [ ] (Shortcut Menu Settings) on your Shortcut Menu screen. Select [Add / Delete / Change Service Position]. Select [Add].
Page 757 Shortcut Menu Settings For newly added function, organize the screen layout. Service Selection Functions to show on the Shortcut Menu screen are listed. The numbers before function names are shown in the preview image on the upper right of the screen. You can check the image when allocating functions to buttons. Moves up in the list.
Page 758: Changing Function Button Name
28 Using Shortcut Menu Choose the function to delete and select [Delete]. Select [Yes]. Select [Close]. Select [Close]. Changing Function Button Name You can rename each function button on your Shortcut Menu screen. • Changed name may not be displayed properly in another language. Note Select [ ] (Shortcut Menu Settings) on...
Page 759: Default Screen After Authentication
Shortcut Menu Settings Choose the button to change its name. Enter a name with the keyboard displayed on the screen and select [Save]. Note • You can enter a name with up to two lines (17 single-byte characters per line) per button. Line 1: Enter characters for the first line of the button name.
Page 760: System Administrator Settings
28 Using Shortcut Menu Select [Default Screen Upon Login]. Choose a screen type to show as default screen after authentication. Private Charge Print Screen (Shortcut Menu will be displayed if there are no print jobs) With any Private Charge Print job, shows the [Private Charge Print] screen.
Page 761 Shortcut Menu Settings Configure below items on the [System Settings] screen. All Services Button For local users, system administrator can choose the [All Services] button to appear or not to appear on their Shortcut Menu screens. Shortcut Menu Settings Button For local users, system administrator can choose the [ ] (Shortcut Menu Settings) button to appear or not to appear on their...
Page 762: Warning/Error Notification
When a fault/error is detected, the warning screen appears. Follow the onscreen instructions and reboot the machine. If the error persists, contact Customer Support at dell.com/contactdell. Error Notification When a function on the Shortcut Menu screen is out of service, the error notification screen appears.
Page 763: Notes And Restrictions
Notes and Restrictions Notes and Restrictions This section describes the notes and restrictions to observe when using Shortcut Menu. • Up to 1,000 user settings can be saved. When exceeding the limit, the user setting with the oldest record for the date of last use will be deleted automatically. •...
Page 764 28 Using Shortcut Menu...
Page 765: Using Access Google Drive
29 Using Access Google Drive™ This chapter describes the basic operations and features for the Access Google Drive service. • About Access Google Drive....................766 • Using Google Drive from the Machine ................767 • Settings by a System Administrator.................783 • Entering Text ........................789 •...
Page 766: About Access Google Drive
29 Using Access Google Drive™ About Access Google Drive Google Drive online storage service is a cloud service provided by Google Inc. Access Google Drive enables you to access Google Drive through the Internet with any compliant machines. Some examples of what you can do are: printing the documents saved in Google Drive, or saving the documents scanned by the machine to Google Drive.
Page 767: Using Google Drive From The Machine
Using Google Drive from the Machine Using Google Drive from the Machine This section describes how to use the Google Drive from the machine. Log In / Log Out........................767 About the Screens ........................769 Searching Files......................... 772 Creating a New Collection...................... 773 Printing Files..........................
Page 768 29 Using Access Google Drive™ • If [Store Authentication Details] in the administration menu is set to [On], the [Remember me] check Note box appears in the login screen. Select the check box to store the login information in the machine, linking with the machine user's information.
Page 769: About The Screens
Using Google Drive from the Machine About the Screens The following describes the screens displayed in this feature. Home Screen This screen appears first when you log in to Google Drive. Select [All Items] to show all the saved items. Select [Collections] to show the list of collections.
Page 770 29 Using Access Google Drive™ [Collections] Screen This screen shows the list of collections, in order of updated date from new to old. Select a collection to show the items assigned to that collection. Note • Up to 1024 items (in 171 pages) can be displayed. Some items cannot be displayed if the number of items exceeds the limit.
Page 771 Using Google Drive from the Machine ] Icon Shows you if the item is starred or not. When a star is added, you can easily find the item by setting [Starred] as the search target in file search. Note • For existing items, you cannot add or delete a star from your machine. For information on file search, refer to "Searching Files"...
Page 772: Searching Files
29 Using Access Google Drive™ Searching Files This section describes how to search a file from all files by specifying a criteria. Select [Search Docs]. Select [ ] to select a search target. Then select the text box on the right. Note •...
Page 773: Creating A New Collection
Using Google Drive from the Machine The search result will be displayed. Creating a New Collection In Google Drive, you can sort the files by linking them to collections. Files assigned to a collection will be shown in the file list for that collection. This section describes how to create a new collection.
Page 774 29 Using Access Google Drive™ • Google Document (Document, Spreadsheet, Presentation, Form, Drawing) File Printing Select the file you want to print. Then select [Print]. Note • You can also select [Print] from the [Details] screen of the file. Confirm the setting, and select [Print]. Output Color Sets the color mode for printing.
Page 775: Uploading Data
Using Google Drive from the Machine Close Closes the displayed screen. Canceling Printing This section describes how to cancel printing after the machine has downloaded the print data and started printing. Note • If the machine is still downloading the print data, select the [Cancel] button during the network connection to cancel printing.
Page 776 29 Using Access Google Drive™ On the displayed input screen, select the text box below [Keyboard Input]. For information on the input screen, refer to "Entering Text" (P.789). Input "scan_test" with the keyboard displayed on the screen, and select [Enter]. Confirm that "scan_test"...
Page 777 Using Google Drive from the Machine Select [DD_MM_YYYY] below [Date / Name Format]. Note • Text string "DD_MM_YYYY" is automatically replaced to the date when scan is run. • You can set a default value for the date/name. For information on the setting, refer to "Default Settings for Date / Name"...
Page 778: Uploading Data Automatically From Folders
29 Using Access Google Drive™ File Format The file format of the scanned data is fixed to [PDF]. Color Scanning Sets the color mode for scanning. Select from [Auto Detect], [Color], [Grayscale], and [Black & White]. Original Orientation Allows to specify the orientation of the document so that the machine can identify the top of the document.
Page 779 Using Google Drive from the Machine Creating a Job Flow Sheet Select the [ ] button for the collection you want to upload the data to. Note • You cannot create job flow sheets for [All Items], [Collections], or collections with 11 or deeper layer of directories.
Page 780 29 Using Access Google Drive™ E-mail Notification Sets to notify or not by e-mail when the job flow is finished. Select from [Do Not Notify], [Always Notify], and [Notify When Error]. Note • When you select [Always Notify], create a job flow sheet, and then confirm that an e-mail is correctly sent to the specified e-mail address by executing the following operations.
Page 781 Using Google Drive from the Machine Making a Link between the Job Flow Sheet and the Folder Make a link by selecting a job flow sheet created for the Google Drive collection from the [Link Job Flow Sheet to Folder] screen. Select [Setup] on the [Home] screen.
Page 782 29 Using Access Google Drive™ • You can make a link between the job flow sheet and the folder in [Tools] > [Setup] > [Create Folder] > Note [Link Job Flow Sheet to Folder]. Select [Close] repeatedly until the [Setup] screen is displayed. To exit [Setup], select [Close].
Page 783: Settings By A System Administrator
Settings by a System Administrator Settings by a System Administrator Make the settings from the [Administration Menu] screen. This section describes how to open the [Administration Menu] screen. Note • When another user is logging in to the feature, return to the [Home] screen to log out, and then follow the steps below.
Page 784 29 Using Access Google Drive™ Allowing to Store Authentication Details Select [On] for [Store Authentication Details], and select [Apply]. Note • The [Apply] button is available only when you change the setting. • When this item is changed from [On] to [Off], a message is displayed to ask if all the authentication details currently stored should be deleted.
Page 785: Activating User History
Settings by a System Administrator Select [Yes]. Activating User History This section describes how to store e-mail addresses, used previously to log in, as a user history. Note • This function is available only when the authentication feature is disabled. Allowing to Store User History Select [On] for [Store User History], and select [Apply].
Page 786: Setting The Default Value
29 Using Access Google Drive™ Select the user you want to delete the history, and select [Delete]. Note • Select the user again to deselect. • The ending of a user name with more than 32 characters are omitted. When you select an user, however, up to 72 characters will be displayed at the top of the screen.
Page 787 Settings by a System Administrator Separator Select the default separator to be used in the date. When you select [(None)], the date will be in a sequence of numbers. Name Format Set the default string to be used as the name on the input screen. For using the machine user's information, select [Device User ID] or [Device User Name].
Page 788 29 Using Access Google Drive™ • [Print Defaults] is in the second page of the administration menu. Select the [ ] button to display. Note Set the default value for printing, and select [Save]. For the available setting items on printing, refer to "File Printing" (P.774).
Page 789: About The Input Screen
Entering Text Entering Text For Access Google Drive, you can set some text input units in advance, such as date, user name, and word strings. With input units set, you can name items by simply pressing the button on the screen. About the Input Screen This section describes the input screen.
Page 790: Setting Custom Text Strings
29 Using Access Google Drive™ Setting Custom Text Strings This section describes how to set text strings for [Custom Text String] on the input screen. Note • Custom text strings are common to all the users of the machine. Added/changed strings will be changed in other users' setting as well.
Page 791: Problem Solving
Problem Solving Problem Solving This section describes troubles that may occur with the machine and their solutions. Follow the troubleshooting described below to solve the problems. Troubleshooting Unable to start Access Google Drive Symptom Cause and Remedy The screen turns white and [Cause] The web browser setting is incorrect.
Page 792 29 Using Access Google Drive™ Unable to view items Symptom Cause and Remedy The collection/file is not [Cause] Probable causes are as follows: shown in the list. 1) Failed to connect with HTTP server. 2) The number of collections/files exceeded the display limit.
Page 793: Status Code
A problem occurred with this feature. (x: 1-9) [Remedy] Check for a newer version of this feature. If you were already using the latest version, contact Customer Support at dell.com/contactdell. For checking the version of this feature, refer to "Checking the Content Status" (P.795). 01-30x [Cause] An error occurred in communication between the machine and the cloud service.
Page 794 02-101 [Cause] The required plugin is disabled. [Remedy] Check the following settings from Dell Printer Configuration Web Tool: 1) Make sure that [Enabled] is checked in [Properties] > [Security] > [Plug-in Settings] > [Plug-in Settings]. 2) Make sure that [Activated] is displayed for [Status] in both [Properties] > [Security] >...
Page 795: Checking The Content Status
3) An internal error occurred. [Remedy] For 1, select a collection named with only English and the default language. For 2, change the file name. For 3, contact Customer Support at dell.com/contactdell. 11-xxx [Cause] A problem occurred with this feature.
Page 796 29 Using Access Google Drive™ Check the content status. Select [Close].
Page 797: Notes And Restrictions
Notes and Restrictions Notes and Restrictions This section describes the notes and restrictions to observe when using this feature. Notes and Restrictions on the Use of the Machine • When [Store Authentication Details] in the administration menu is set to [On], newest 100 authentication information is stored in the machine.
Page 798: About License
29 Using Access Google Drive™ About License This software uses the following library provided by Google Inc. - Google APIs Client Library for Java - Google HTTP Client Library for Java Copyright (c) 2011 Google Inc. Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License.
Page 799 About License TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
Page 800 29 Using Access Google Drive™ 3. Grant of Patent License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable (except as stated in this section) patent license to make, have made, use, offer to sell, sell, import, and otherwise transfer the Work, where such license applies only to those patent claims licensable by such Contributor that are necessarily infringed by their Contribution(s) alone or by combination of their Contribution(s) with...
Page 801 About License 7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor provides the Work (and each Contributor provides its Contributions) on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied, including, without limitation, any warranties or conditions of TITLE, NON- INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE.
Page 802 29 Using Access Google Drive™...
Page 803: Google Cloud Print
30 Google Cloud Print™ This chapter describes the basic operations and features for the Google Cloud Print service. • About Google Cloud Print....................804 • Environment Settings......................805 • Printing ..........................810 • Problem Solving........................811 • Notes and Restrictions .......................815...
Page 804: About Google Cloud Print
30 Google Cloud Print™ About Google Cloud Print Overview of Google Cloud Print for Dell C7765dn Google Cloud Print is a cloud printing service provided by Google Inc. Google Cloud Print enables you to print documents from Gmail™ webmail service and Google Docs™ program via iOS or Android™...
Page 805: Configuring The Machine
Environment Settings Environment Settings This section explains how to set the environment for using Google Cloud Print. Configuring the Machine To print with Google Cloud Print, your machine needs to be connected to an IPv4 network and be online. Confirm in advance that the machine is set as below: Items Required Settings Reference...
Page 806: Registering Devices To Google Cloud Print
If not setting other items, select [Close]. Registering Devices to Google Cloud Print This section explains how to register your machine with Google Cloud Print, using the Dell Printer Configuration Web Tool. You need an existing Google account (e-mail address) prior to registering your machine with.
Page 807 Start a web browser from a network connected computer. Enter the machine's IP address into the address box on the browser, and then press the <Enter> key. Connection to the Dell Printer Configuration Web Tool is established. Note • During connection/operation, pop-up screen for user ID/passcode entry may appear. In this case, enter a system administrator's user ID/passcode and click [OK].
Page 808 30 Google Cloud Print™ Registering the Device to Google Cloud Print After the machine reboots, reload the web browser. Click [Properties] tab > [Connectivity] > [Protocols] > [Google Cloud Print], and click [Register This Device to Google Cloud Print]. Note •...
Page 809: Checking The Device Registration Status
Environment Settings Checking the Device Registration Status You can check if your machine is registered to Google Cloud Print, with the Dell Printer Configuration Web Tool. Start a web browser from a network connected computer. Enter the machine's IP address into the address box on the browser, and then press the <Enter>...
Page 810: Printing
30 Google Cloud Print™ Printing Using Android platforms or iPad/iPhone, you can print e-mails and attached files (PDF/ JPEG) from Gmail webmail service, or documents from Google Docs program. This section describes how to print from an Android platform, taking e-mail from Gmail webmail service for example.
Page 811: Problems On Registering
[Google Cloud Print] > [Register This Device to Google [Cause] Proxy server is used in the network environment. Cloud Print] in the Dell Printer [Remedy] Make proxy server settings from [System Settings] > Configuration Web Tool. [Connectivity & Network Setup].
Page 812: Problems On Printing
The message does not change to [Cause] An error occurred in the machine. [Registered] even after clicking [Remedy] Check the status code from [Error History] in the Dell [Properties] tab > Printer Configuration Web Tool. [Connectivity] > [Protocols] > [Google Cloud Print] >...
Page 813: Status Code
018-737 [Cause] An internal error occurred. [Remedy] Execute the operation again. If the problem still exists even after the remedy, contact Customer Support at dell.com/contactdell. 018-738 [Cause] The machine cannot connect to Google Cloud Print, because of a network error.
Page 814 An error occurred during software processing. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the problem exists even after the remedy, contact Customer Support at dell.com/contactdell.
Page 815: Notes And Restrictions
Notes and Restrictions Notes and Restrictions This section describes the notes and restrictions to observe when using the machine. Notes and Restrictions on Using the Machine • Charge Print or Private Charge Print cannot be used with Google Cloud Print. •...
Page 816 30 Google Cloud Print™...
Page 817: Index
Index Index Symbols Accounting ..............441 Accounting Login Screen Settings......446 [Home] Screen............. 53 Accounting Reports ............282 <C (Clear)> button ........... 50 Accounting Type ............445 <Clear All> button............. 49 Accounting/Billing Device..........448 <Data> indicator............50 Accounting/Billing Device Settings ......448 <Dial Pause> button..........50 Activating User History ..........785 <Error>...
Page 818 ART IV, ESC/P, 201H Form Memory ...... 380 Book Copying..............96 attaching covers to copies.......... 113 Booklet.................110 Audio Tones ............... 317 Booklet Creation............110 authenticated user ............. 534 Booklet Maker Unit for Finisher-B1 ......258 Authentication ...........296 Booklet staple cartridge ..........39 Authentication Details Expiration......784 Booklet unit..............39 Authentication System Setup ........
Page 819 Index Collections screen ............770 create new collection ..........773 Create Text String............333 Color Balance ............92 Color Effects ..............91 Create/View User Accounts........441 Color Scanning............388 creating a booklet............110 Color Shift............93 creating a new job flow ..........425 Color Space ............389 Creating Fax Group Recipients .........439 ColorTrack ..............
Page 820 E-mail Printing............488 Delivery Confirmation Method ........ 404 E-mail Sending When Search Failed ......408 Delivery Receipts/Read Receipts....... 395 E-mail Subject ............389 Dell Printer Configuration Web Tool E-mail/Internet Fax Service Settings......406 ............462 Encryption..............518 details button ............. 770 Encryption Key for Confidential Data ......346 Device Access .............
Page 821 Index Feature Access............442 File Format..............388 Files Retrieved By Client........... 410 handling paper ............236 files screen ..............770 Handout Tray..............129 Fine-tune 100% ............355 HCF................685 Finisher Adjustment ..........329 High Compression............778 Finisher Top Cover............ 688 Hole Punch Kit .............40 Finisher tray ..............
Page 822 Internet Fax to E-mail ..........410 Language of the Original..........390 Internet Fax to Internet Fax ........410 Last Original ...............205 Internet Printing Protocol ......... 483 Layout Adjustment............94 Internet Services ..........362 layout template ............332 Interrupt Mode ............449 LDAP Server/Directory Service........370 Invert Image ...............
Page 823 Index messages ..............609 Microsoft Network............481 Machine Clock/Timers ..........314 Minimum Passcode Length ........456 machine components........... 34 Mirror Image ...............106 machine configuration........276 Mixed Size Originals ......100 machine information ..........275 Mixed Size Originals - 2 Sided Copy......354 Machine Name............366 Mixed Size Originals Scan Mode.......400 Machine Password............
Page 824 Output Destination for E-mail ......... 379 Port Number ...............435 Output Format............109 Port Settings..............358 Output Size ..............774 Poster................115 Output Size Defaults..........391 PostScript Default Color..........385 Output tray..............34 PostScript Font Absence ..........385 Output/Offset ............131 PostScript Font List............279 outputting bi-folded ..........126 PostScript Font Substitution ........385 Overwrite Hard Disk ..........285 PostScript Logical Printers List........279...
Page 825 Index Profile for Broadcast Job ..........404 Registering Devices ............806 registering stored programs ........178 Promote Job..............205 Proportional %.............. 75 Registration paper............812 Protocol Settings ............363 Relay Broadcast............437 Protocol settings............806 Release Printer ..............56 Protocol to Receive E-mail ........379 remote accounting............537 proxy server..............
Page 826 Screen After Auto Clear..........319 Simple Copy..............69 Single Color ..............350 Screen Brightness ..........55 Screen Default............319 Skip Blank Pages ..........395 Screen Type..............327 Sleep Mode ..............46 Screen/Button Settings ..........319 smart card............454 Screens................ 769 Smart Card Certificate Verification ......455 Search Docs..............
Page 827 Index Stored File List............277 Transfer Protocol ..........390 Stored File Manager 3 ..........164 Transmission Header Text .........395 Stored File Settings ........... 413 Transmission Header Text - Fax Transfer ....405 Stored Job Expiration Date ........413 Transmission Header Text - Polling ......397 Stored Programming Tone ........
Page 828 UPnP Discovery ............361 Upper left cover............ 35 URL File Expiration ..........393 usable paper..............227 USB .............193 USB 2.0 interface connector........35 USB memory device........... 321 USB memory slot ............50 Use of Smart Card ............. 455 User Account Billing Information ......292 User Authentication...........
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Dell C7765dn User Manual

Table of Contents

2 Product Overview

Layout Adjustment

Output Format

12 Paper and Other Media

Machine Information

15 Tools

Common Service Settings

Connectivity & Network Setup

Quick Links

Chapters

Troubleshooting

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Summary of Contents for Dell C7765dn