Connect; Disconnect; Cold Boot And Loss Of Host Re-Connection; Activesync Help - Honeywell HX3 User Manual

• A host computer with an available USB port and a desktop cradle with a USB port. The host computer must be
running Windows XP or greater.
• Use the specific USB cable as listed in Connect Via USB.

Connect

Connect the USB cable to the host computer and the HX3 in the desktop cradle (the client). Select Connect from the
Start Menu on the mobile device (Start > Programs > Communications > Connect).
Note: USB connection will start automatically (this is the default) when the cable is connected, not requiring you to
select Connect from the Start menu.

Disconnect

• Disconnect the cable from the mobile device or desktop cradle.
• Tap the status bar icon in the lower right hand corner of the status bar. Then tap the Disconnect button.
IMPORTANT – Do not put the mobile device into Suspend while connected via USB. The device will be unable to con-
nect to the host computer when it resumes operation.

Cold Boot and Loss of Host Re-connection

ActiveSync assigns a partnership between a client and a host computer. A partnership is defined by two objects – a unique
computer name and a random number generated when the partnership is first created. An ActiveSync partnership
between a unique client can be established to two hosts.
When the mobile device is cold booted, the random number is deleted – and the partnership with the last one of the two
hosts is also deleted. The host computer retains the random numbers and unique names of all devices having a partner-
ship with it. Two clients cannot have a partnership with the same host computer if they have the same name. (Control
Panel > System > Device Name)
If the cold booted mobile device tries to reestablish the partnership with the same host PC, a new random number is gener-
ated for the mobile device and ActiveSync will insist the unique name of the mobile device be changed. If the mobile device
is associated with a second host, changing the name will destroy that partnership as well. This can cause some confusion
when re-establishing partnerships with hosts.

ActiveSync Help

Issue:
ActiveSync on the host says that a device is trying to connect, but it cannot identify it
Solution:
One or more control lines are not connected. This is usually a cable problem.
If the HX3 is connected to a host computer by a cable, disconnect the cable from the HX3 and reconnect it again.
Issue:
ActiveSync indicator on the host (disc in the toolbar tray) turns green and spins as soon as you connect the cable, before
tapping the Connect icon (or REPLLOG.EXE in the Windows directory).
Solution:
One or more control lines are tied together incorrectly. This is usually a cable problem, but on a laptop or other device, it
may indicate a bad serial port.
Issue:
ActiveSync indicator on the host turns green and spins, but connection never occurs.
Solution:
Incorrect or broken data lines in cable.
Issue:
ActiveSync indicator on the host remains gray
Solution:
Solution 1: ActiveSync icon on the host computer does not turn green after connecting USB cable from HX3.
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