Mmc: 601 Assign Station Group - Samsung OfficeServ 7400 Technical Manual

OfficeServ 7400
TECHNICAL MANUAL
MMC: 601
DESCRIPTION:
This MMC is used to build all station groups. There are 80 programmable groups
available in a OfficeServ 7400 system.
The options for setting up these groups are as follows: A through F.
A. TYPE: This is the type of group you are creating and can be one of the
following:
1. NORMAL: Used to assign stations in a ring group. The members can be
stations, common bell contacts or Ring over Page relays.
2. VMAA: Used to group a number of voice mail port extensions. These must
have been defined in MMC 207 as VMAA ports or they cannot be entered
here. Check all programming in MMC 726 to ensure that the In band DTMF
codes are properly set.
3. UCD: Used to build a UCD group. The OfficeServ 7400 will support two
methods of UCD:
• TYPE 1 UCD
The group OVERFLOW/N-ANS destination (see below) is defined as an
SLT port to which you must connect some type of announcement device
to play to callers while they are on hold.
Please note that this type of UCD group has the following limitations.
a) The
announcement with a hook flash and a transfer back to the UCD
group.
b) Only one caller at a time can hear the announcement.
c) Each caller connected to the announcement must hear the
announcement in its entirety.
d) It is possible that a new caller may "jump ahead" in the queue if a
previous caller is currently connected to the announcement device.
• TYPE 2 UCD
The group OVERFLOW/N-ANS destination (see below) is defined as an
VMSUCD group. This will only work if a SVMi-20E card has been installed
in the system.
ASSIGN STATION GROUP
announcement device
Home Page
PART 2 JUNE 2006
must be able to
Table of Contents
PROGRAMMING
terminate the