NEC Electra Elite IPK II Programming Manual page 488

Electra Elite IPK II
Dial Action Table Actions
J
J
Electra Elite IPK II Programming Manual
TRF Action - Screened Transfer (1) (TRF)
Use this action to allow an Automated Attendant caller to place a Screened
Transfer to an extension. After an Automated Attendant caller dials an
extension, IPK II In-Mail calls (screens) the destination to see if the transfer can
go through.
If the destination is available, the Automated Attendant rings it. If the destination
answers, the call goes through.
If the destination does not answer within a preset interval, is busy, or is in Do
Not Disturb, the Automated Attendant does not extend the call. It then provides
the caller with additional options.
Number Option
Normally, the corresponding Number option should be XXX. Note that the key
you choose for this action is the first digit of the called extension number.
For example, to allow callers to place Screened Transfers to extensions
301~399, for key 3 enter TRF for the Action and XXX for the
corresponding Number.
To have Screened Transfer call a specific extension, the corresponding Number
option should be that extension's number. The caller then dials that single digit
to reach the extension.
For example, to have caller's dial 8 to reach extension 303, for key 8
enter TRF for the Action and 303 for the corresponding Number.
UTRF Action - Unscreened Transfer (2) (UTRF)
Use this action to allow an Automated Attendant caller to place an Unscreened
Transfer to an extension. This is similar to telephone system unscreened
transfers in which the transferring party immediately extends the call. After an
Automated Attendant caller dials an extension, IPK II In-Mail transfers the call to
the destination and hangs up. Any recalls or additional routing are handled by
the telephone system - just as with any other unscreened transfer.
Number Option
Normally, the corresponding Number option should be XXX. Note that the key
you choose for this action is the first digit of the called extension number.
For example, to allow callers to place Unscreened Transfers to
extensions 301-399, for key 3 enter UTRF for the Action and XXX for the
corresponding Number.
Document Revision 1
2 - 453