Problems With Vial Set Cartridges; Problems With The Di Water Pump - GE Sievers 500 RL Operation And Maintenance Manual

Chapter 8: Troubleshooting
6. Select your language by pressing the appropriate button. The program language changes immediately.

Problems with Vial Set Cartridges

If you have a Super iOS and are having problems using vial sets in cartridges, do the following.
• Make sure the cartridge is properly seated in the Super iOS System. Remove the cartridge and re-insert
it into the Super iOS System firmly.
• Make sure the cartridge is oriented properly. The label should face to the right, away from the Analyzer,
so the contacts on the cartridge are close to Vial Port 1.
• Confirm that you are trying to use the appropriate cartridge for the system protocol you have chosen.
For example, the Analyzer automatically checks to make sure a system suitability cartridge is not used
to run calibration.

Problems with The DI Water Pump

If there are air bubbles blocking the flow of water through the DI water pump, the pump may "squeal" or emit a
continuous noise. This problem is more likely to happen when the DI water cartridge has not been filled properly,
especially if the Analyzer had been drained and the "B" connection on the DI water cartridge was not removed
prior to adding DI water. If the pump begins emitting a noise, try the following:
1. Turn off power to the Analyzer and wait 15 seconds.
2. Restore power to the Analyzer. Cycling power causes the DI pump to stop and start, potentially freeing
a trapped air bubble. If the noise persists, turn off power to the Analyzer again.
3. Open the Analyzer front panel.
4. Check for large air bubbles in all the tubing that connects to the DI water cartridge. If large air bubbles
are present, tap or manipulate the tubing to work the air bubbles out.
5. If simple manipulation of the tubing does not free the air bubbles, disconnect the John Guest fitting that
connects to barb B on the DI water cartridge. Raise the tubing so that it is higher than the cartridge and
remove the rubber vent cover. Move the tubing lower than the DI water cartridge, to force any air
bubbles out of the tubing. Be prepared to raise the tubing quickly; as soon as all air is forced out of the
tubing, water will begin to flow out of the tubing.
6. Check the level of the DI water cartridge. If the water level has dropped below the Full line, remove the
rubber inlet cover from the top of the cartridge, add more water, and replace the inlet cover.
7. Restore power to the Analyzer. If the problem persists, repeat steps 1 through 3.
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