GE Sievers 500 RL Operation And Maintenance Manual page 156

Chapter 8: Troubleshooting
29 - USB Warning
Message: "A problem has been detected with the USB device. Please refer to the Oper. and Maint. manual for
info on supported devices."
Explanation: The Analyzer was unable to write to or read from the USB flash memory drive. Make sure the USB
device is attached to the Analyzer properly and attempt the operation again. If you are not using the USB flash
memory drive that was supplied in the Analyzer's accessories kit, it is possible your USB device is not compatible
with the Analyzer. For a list of known compatible USB flash memory drives, follow the Sievers 500 RL Analyzer
link on our Web page, www.geinstruments.com.
32 - System Restore Error
Message: "Failed to restore system."
Explanation: The attempt to restore the system settings failed. Make sure the USB drive that contains the saved
system settings is attached to the Analyzer properly and try to restore again. If the error occurs again, try
copying the files on the USB drive to a different USB drive, and then attempt to restore system settings again
using the new USB drive. If the error message persists, contact GE Analytical Instruments technical support.
42 - ID Board Error
Message: "A problem has been detected with the ID Board. Please contact GE."
Explanation: A communication error with the ID board has occurred. Turn the Analyzer off and on and restart
analysis. If the warning persists, contact Technical Support.
43 - Analog Error (IC or TC Cell Conductivity)
Message: "Measurement out of range. Please refer to the Oper. and Maint. Manual for recommendations."
Explanation: Ten (10) consecutive readings from the related channel are out of range. This warning generally
displays when IC or TC cell conductivity is out of range. Confirm that there are no air bubbles in any tubing inside
the Analyzer, and make sure the water level in the DI water cartridge is sufficient. Also confirm that sample
water is flowing to the Analyzer. If necessary, turn the Analyzer off and on, and restart analysis. If the warning
persists, contact Technical Support.
44 - Analog Error (Sample Cell Conductivity)
Message: "Measurement is out of range. Please refer to the Oper. and Maint. Manual for recommendations."
Explanation: Ten (10) seconds from the related channel are out of range. This warning generally displays when
sample cell conductivity is out of range. If starting the instrument after a prolonged amount of time, perform a
rinse down. Confirm that there are no air bubbles in any tubing inside the Analyzer, and make sure the water
level in the DI water cartridge is sufficient. Also confirm that sample water is flowing to the Analyzer. If
necessary, turn the Analyzer off and on, and restart analysis. If the warning persists, contact Technical Support.
45 - Analog Error (Temperature)
Message: "Measurement is out of range. Please refer to the Oper. and Maint. Manual for recommendations."
Explanation: Ten (10) seconds of consecutive out-of-range readings have occurred on the sample cell
conductivity channel. This warning generally displays when temperature is out of range. Confirm that there are
no air bubbles in any tubing inside the Analyzer, and make sure the water level in the DI water cartridge is
sufficient. Also confirm that sample water is flowing to the Analyzer. If necessary, turn the Analyzer off and on,
and restart analysis. If the warning persists, contact Technical Support.
50 - Unstable Measurements Error
Message: "Unstable measurements detected during calibration/verification. Please refer to the Oper. and Maint.
Manual for recommendations."
Explanation: This error displays when the results from calibration/verification are inappropriate and calibration/
verification cannot continue. Follow the suggestions in the section called "Step 2: Visual Inspection" on page 159
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