NEC univerge sv8100 Installation Manual page 36

Issue 4.0
Item Name
10 ACD No Answer Skip
Time
12 Start Headset Ear Piece
Ringing (for SLT)
13 1st Data – ACD Queue
1-Digit Assignment
2nd Data – Destination
Number Type
3rd Data – Destination
Number
14 DTMF Detection
Assignment during Delay
Announcement
15 DTMF Detect Time after
Delay Announcement
Message
Programming

3 - 4
ACD Setup Options (Program 41-14-xx) (Continued)
Option Function
Sets how long a call into an ACD
Group will ring an idle extension
before routing to the next agent.
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-
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Is the DTMF Detection for Dial Out
during (1) or after (0) the message is
played
How long is the DTMF Detection
after the Delay Announcement
Message.
Conditions
None
Default Setting
ACD Setup Options (Program 41-14-xx) on page
Refer to
41-14-01
through
41-14-15 ACD Options Setup
Set various options for each ACD Group. Refer to
(Program 41-14-xx) on page
UNIVERGE SV8100
Related Features
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-
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3-3.
ACD Setup Options
3-3.
Default
10 Seconds
0
Blank
0
Blank
1
0