NEC univerge sv8100 Installation Manual page 203

Automatic call distribution acd
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UNIVERGE SV8100
Description
Use Program 22-01 : System Options for Incoming Calls to define the system
options for incoming calls.
Input Data
Item
Item
No.
Incoming Call
Priority
01
Incoming Call Ring
No Answer Alarm
02
Ring No Answer
Alarm Time
03
DIL No Answer
Recall Time
04
05
-- Not Used --
DID Ring-
No-Answer Time
06
DID Incoming Ring
07
Group no answer
timer
DID Pilot Call No
08
answer timer
DID to Trunk to
09
Trunk no answer
timer
ACD Installation Manual
22-01 : System Options for Incoming Calls
Input Data
Default
0
= Intercom
Call
Priority
1
1
= Trunk Call
Priority
0
= Disable
(Off)
1
= Enable
0
(On)
0~64800 (sec.)
60
0~64800 (sec.)
0
0~64800 (sec.)
20
0~64800 (sec.)
20
0~64800 (sec.)
60
0~64800 (sec.)
20
Description
Use this option to determine if Intercom
calls or trunk calls have answer priority
when both are ringing simultaneously.
If enabled, an incoming call that rings
longer than the Ring No Answer Alarm
interval (22-01-03), changes to a unique
ring cadence to indicate that the call has
been ringing too long. If disabled, this does
not occur.
If a trunk rings a multiline telephone longer
than this interval, the system changes the
ring cadence. This indicates to the user that
the call has been ringing too long.
A DIL that rings its programmed destination
longer than this interval diverts to the DIL
No Answer Ring Group (set in Program
22-08).
In systems with DID Ring-No-Answer
Intercept, this interval sets the
Ring-No-Answer time. This interval is how
long a DID call rings the destination
extension before rerouting to the intercept
ring group.
Issue 4.0
Related
Program
15-02-22
22-01-03
22-01-04
22-01-02
22-12
4 - 57

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