NEC univerge sv8100 Installation Manual page 268
Automatic call distribution acd
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Also See for univerge sv8100:
- Features and specifications manual (2210 pages) ,
- Features & specifications manual (1174 pages) ,
- Programming manual (986 pages)
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Issue 4.0
Description
Use
use or not use Skill Based Routing.
Input Data
Feature Cross Reference
4 - 122
41-22 : ACD Skill Base Routing Setup
ACD Skill Base Routing Setup to assign if the ACD Group can
Program 41-22 :
ACD Group No.
Item
No.
Skill Base Routing
01
This option determines if the Skill Based Routing is
Used (1), or Not Used (0).
Conditions
None
Automatic Call Distribution (ACD)
Item
UNIVERGE SV8100
01~64
Input Data
Default
0 = Off
1 = On
0
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