NEC univerge sv8100 Installation Manual page 227
Automatic call distribution acd
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Also See for univerge sv8100:
- Features and specifications manual (2210 pages) ,
- Features & specifications manual (1174 pages) ,
- Programming manual (986 pages)
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UNIVERGE SV8100
Description
In
Program 41-01 : System Options for ACD
feature.
Input Data
Item
No.
01
02
03
04
05
Conditions
Feature Cross Reference
Telephone Programming Instructions
To enter data for Program 41-01 (System Options for ACD):
1.
ACD Installation Manual
Item
System Supervisory
Extension
Login ID Code Digit
ACD MIS Connection
Ports
ACD-MIS Command
Notification when a
BT Message is
returned
ACD MIS Output
Format
Select incoming DDI
format which is used in
ACD-MIS output (P
events).
None
Automatic Call Distribution (ACD)
Enter the programming mode.
41-01 : System Options for ACD
define the system options for the ACD
Input Data
Up to eight digits
0~20
(0 = No Login ID)
0
= None
3
= LAN
(CD-CP00-US)
0
= Notifies
1
= No notification
0 = Classic
1 = 8-digit DDI Field
2 = Extra DDI Event
3 = XML Format
Default
Description
No
Setting
0
0
0
0
Issue 4.0
4 - 81
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