Manage Intercom Calls; Park A Call Using Manual Directed Call Park - Cisco 7821 User Manual

Park a Call Using Manual Directed Call Park

Park a Call Using Manual Directed Call Park
Procedure
Step 1
During a call, press Transfer
Step 2 Enter the Directed Call number where you will park the call.
Step 3 Press Transfer again to finish parking the call and then hang up.
Step 4
Retrieve the call from any other Cisco IP Phone in your network as follows:
a) Enter the park retrieval prefix.
b) Dial the Directed Call number.
Step 5 If you do not retrieve the call within the time that your system administrator has set, you receive an alert tone.
At that time, you can:
• Press Resume to resume the call on your phone.
• Retrieve the call from another phone.

Manage Intercom Calls

Intercom allows you to place and receive one-way calls using a dedicated or dialable intercom line.
When you place an intercom call, the recipient's phone autoanswers with mute activated (whisper mode) and
broadcasts your message through the recipient's speakerphone or headset if one of these devices is active.
After receiving the intercom call, the recipient can initiate two-way audio (connected mode), by pressing the
line button, to allow for further conversation.
Place a Dedicated Intercom Call
Intercom allows you to place and receive one-way calls using a dedicated or dialable intercom line.
When you place an intercom call, the recipient phone autoanswers with mute activated (whisper mode) and
broadcasts your message through the recipient's speakerphone, headset, or handset, if one of these devices is
active.
After receiving the intercom call, the recipient can initiate two-way audio (connected mode) to allow for
further conversation.
Procedure
Step 1 Press Intercom.
Note
Cisco IP Phone 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP)
32
.
Your phone enters whisper mode until the recipient accepts the intercom call. If you are on an active
call, that call is placed on hold.
Basic Operations