Setup Call Back Notification; Respond To A Hold Reversion Notification - Cisco 7821 User Manual

Respond to a Hold Reversion Notification

Procedure
Step 1 Press the flashing amber Line button.
Step 2 Navigate to the new call using the Navigation cluster and Select button and either press Answer or Select.
Respond to a Hold Reversion Notification
Hold Reversion notifies you when a call is left on hold.
A Hold Reversion notification is similar to a new call notification and includes these cues:
• Single ring, repeating at intervals
• Flashing amber line button
• Flashing message indicator on the handset
• Visual notification on the phone screen
Procedure
Press the flashing amber line button or Answer to resume the held call.
Determine If A Shared Line Is On Hold
If a call on a shared line has been put on hold remotely by another user, a pulsing red line button and the Hold
icon are displayed.
Remote Hold
When you place a call on hold while using a shared line, the line button pulses green and the phone displays
the Hold icon. When another phone places a call on hold, the line button pulses red and the phone displays
the Remote Hold icon.

Setup Call Back Notification

Procedure
Step 1
Press Callback while listening to the busy tone or ring sound.
Step 2 Press Cancel to deactivate the call back.
Step 3 Press Exit to activate the call back.
Cisco IP Phone 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP)
30
Basic Operations